The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.1/5, 59 Reviews
76% Recommended
77% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
85% letting fee satisfaction

Tom

Ella
By : 'Ricardo'
Services :
Sold price : £310000
Would you recommend ? : Yes
Postcode : AL4
Many thanks to Tom for going the extra mile for me on the sale of my mother's flat. After some negotiating with the buyer he managed to get the price that I was happy to seĺl at. All your efforts were very much appreciated...many thanks. And...Thanks to Ella for liasing between the buyer and myself, and for keeping me up to speed on the progress of the sale and keeping me informed of any questions the buyer wanted answered....many thanks.
Very reasonable fees.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 77.00% | 100% | £160,000 | £725,000 |
| Lettings | 100% | 85% | £875 | £2,250 |
Frost's Estate Agents
4 Chequer St, St Albans, Hertfordshire
AL1 3XZ
01727 861166

By : 'Javier'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL1
I am very happy with this real estate agency and specifically with Oliver who makes everything very easy and helps you as much as he can, a 10 as a person and as a... Read Full Review
By : 'Em'
Services : Letting( As a Tenant )
Rent PCM : £2250
Would you recommend ? : No
Postcode : AL3
It has been 6 weeks since we left the rental property and we still haven’t received back the undisputed amount of our... Read Full Review

By : 'NYB'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : AL1
I have dealt with a few estate agents but these are the worst. The level of service they provide is horrific. Any requests or emails sent to them asking for help had to be followed up numerous times. We were left for weeks with no working shower or toilet - this happened a few times and we had to... Read Full Review

By : 'Andy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL3
Our first dealings with Frost's Estate Agents was in 2018, the lead person on that purchase was John Sullivan, a year later through to earl this year we were dealing with the sale of the property. After taking into account John's professional, helpful and personal approach first time... Read Full Review

By : 'Clodagh'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : AL1
Sophie has been absolutely amazing, so easy to contact, always proving great information and support throughout the whole process. We are moving back to the UK from New Zealand and have been in contact with numerous different providers, however Sophie has stood out, she has made the process... Read Full Review

By : 'Rosanna'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : AL1
Frosts has managed the letting of my property to the highest standard, I've been really pleased with the quality of tenants and the quality of service they've provided. They have taken any stress away by making the whole letting as smooth as possible. Hollie Taylor - brilliant!! Just ... Read Full Review


By : 'Dickersons'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL1
John Sullivan was helpful, efficient and his advice was spot on. Ella seconded him admirably and kept the transaction progressing. Big thanks to both of them. We would recommend this service to... Read Full Review
Average\/reasonable

By : 'Joybells'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : AL1
Rose has been both professional and friendly, exactly as Frosts advertise themselves. Always there to answer a question either on the phone or by email and if not available immediately always gets back to you either on the same day or within 24hrs. Highly... Read Full Review
Good

By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : AL1
Rose was happy to help answer questions and advise during the process. I thought she fairly represented both our (the tenant) and the landlord's best interests in brokering an agreement we were both happy with and perseverant in getting things sorted... Read Full Review


By : 'Grace'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : Yes
Postcode : AL1
Great team, very quick offer made (which says it all really!), both Ella and Daniela were very easy to get hold of and responsive to my queries. Ella particularly was excellent at chasing the various parties and keeping me involved and... Read Full Review
Competitive, open to negotiation

By : 'K'
Services : Letting( As a Tenant )
Rent PCM : £1755
Would you recommend ? : Yes
Postcode : AL4
Rose was a delight to deal with, always professional and very helpful. The process of viewing and securing was efficient and timely. Thank you so much Rose... Read Full Review
Fair

By : 'Caroline'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL2
My partner and I found Rose to be extremely helpful, as well as friendly and readily available for any questions/issues. She made the experience of finding a new home to move into easy and... Read Full Review
Reasonable

By : 'Josey'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : AL1
Excellent service and advice from Sales Team at Frosts. Kept well informed throughout by Ella, our Sales Progressor, who responded quickly and professionally to all issues. Highly... Read Full Review
Good


By : 'Ricardo'
Services : Sales( As a Vendor )
Sold price : £310000
Would you recommend ? : Yes
Postcode : AL4
Many thanks to Tom for going the extra mile for me on the sale of my mother's flat. After some negotiating with the buyer he managed to get the price that I was happy to seĺl at. All your efforts were very much appreciated...many thanks. And...Thanks to Ella for liasing between the buyer and... Read Full Review
Very reasonable fees.

By : 'ghook11'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : AL10
Rose was very helpful from the beginning of the process, to handing us over to the property manager. She always got back to me as soon as possible and called with a joyful voice when something was required. Very helpful, joyous and made the renting process very... Read Full Review
Good

By : 'Diane'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL3
Rose has been helpful and professional in dealing with all aspects of renting 2a Etna Rd. She is very prompt at replying to any queries we've had and guided us through the process. I would certainly recommend her to any friends/colleagues looking for a... Read Full Review
Usual fees expected

By : 'PB'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : AL1
Wonderful service we received from Frosts Estate Agents. Rose was really helpful and understanding of our needs. Would highly... Read Full Review
By : 'NB'
Services : Sales( As a Vendor )
Sold price : £365000
Would you recommend ? : Yes
Postcode : AL2
We have recently sold our property through Frosts and having dealt with many agents they clearly stand out amongst their competitors for delivering exceptional customer service, great communication and a clear understanding of their clients needs. The marketing produced was second to none and we... Read Full Review
Good

By : 'SandraB'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : AL1
I found my renting experience with Frosts and in particular Rose to be smooth, she was kind, professional, very helpful and at explained everything very thoroughly. Made the entire process easy for us. All I can say is Thank you... Read Full Review
Average
By : 'Katherine'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : AL1
Neil, Stuart and Ella kept us informed every step of the way and were very patient and friendly throughout our property purchase. A really professional service from a team who were always happy to help! Would definitely... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.