Worst estate agents ever. They take your holding deposit and then doesn’t refund it when the property gets pulled off the market for any reason!! Not my fault the landlord decided to take it of the market yet they kept my holding... Read Full Review

Please avoid this letting agency if you want your deposit back. Me and my partner gave our end of tenancy notice one month before we moved out and the agency is now saying that we left without letting them know. We have all the evidence that it has been done. The agency is now avoiding all our... Read Full Review

I've lived with my family in a property managed by Martin &Co Derby for 13 years . In all this time we've never had as much as a crossed word with any of the staff new and old ,or with the kind and helpful owners sian and David. As you can imagine over the 13 years I've... Read Full Review

Kasia was the most helpful person throughout this process. Without her, we wouldn't be moving into our new home. Thank you so much for everything you... Read Full Review

This is a review of the 2 people at the top of their Derby centre office: the director and the proprietor. Everyone else there -wholesome people. 1. Boiler needed reviewing. They sent the technician to just walk in my housemate's room (that's where the boiler is). I happen to catch the ... Read Full Review

Through recent issues around COVID the team at Martin & Co have been very supportive of both my sons and their tenancies. A thoughtful and helpful... Read Full Review

I’ve had a terrible experience with Martin and Co this past year. I am a landlord and don’t really leave reviews, but my experience was so bad I felt compelled. I work with 4 other letting agents in Derby and this is by far the worst experience I have had. My property was... Read Full Review

Without a doubt the most DIABOLICAL renting experience I have ever had. Martin and co are shambolic, their service is terrible and the staff are the most unhelpful individuals I have ever came across. To begin with when I viewed the property I was told the other tenants were proffessionals who... Read Full Review

Have had a long relationship with David & Sian who with their staff have always supported me with my property. I have found the staff to be knowlegable and professional with any questions I have. Very... Read Full Review

I lived at the property for 2years, my contract ended after the first year. I went on a monthly rental. I always paid my rent promptly. Two months before I moved out I lost my job. I was unable to pay the rent for the last two month to when I was due to move out. I called David and explained to him ... Read Full Review

Excellent property, good location good value, as described and good communication with Martin and co staff. Service fell short on 2 key points: 1 I moved out months ago and started chasing rent overpayment 3 weeks ago and still waiting, feel like I'm getting fobbed off. 4 phone calls 4... Read Full Review

Rude, incompetant, no problem with slum landlords. Will make any promise as long as you leave the office, follow up not so much. AVOID AT ALL COSTS AND DERBY BRANCH OF MARTIN &... Read Full Review

I can't fault a particular staff member but as a tenant we don't get very good notice of when someone will be coming to the house. For example I will happily walk around in my dressing gown knowing no one is in, and then someone will walk in showing a new tenant around and I'll have to quickly dash ... Read Full Review

I used Martin & Co as a Letting Agent on my single property for 22 months; although at first they appeared proactive and forward thinking, this was clearly just a veneer to attract customers. Sticking to the facts, the following reasons led to me finding ‘anyone' else: Not proactive with ... Read Full Review

I had a lovely time with Kris ! She really took care of me and gave amazing advice . I felt comfortable with asking her questions and I could not have had a better agent !!!!!!!!! Loved every minute :) tell her I said Thank you :) Cant wait to move into my new... Read Full Review

Terrible communication skills in this branch. I viewed a property in Derby on the 1st August. When I got to the property, I was told by the agent who showed me round that somebody else had viewed the house before me and wanted the room. She then told me that the room would be offered to the first... Read Full Review

Disgusting shoddy , dodgy company. Highly questionable contract handling - Landlords avoid !!- they will not handle lettings in your best interest then try and sting you with made up fees. Unauthorised work charges - you will get them !! They Don't answer emails especially McKnight , highly... Read Full Review

I would never reccomend this company to anyone. Maintenence took too long to fix things, often left months on end, no point reporting anything because you will have to call to chase up on a regular basis anyways. People turn up whenever they feel like. Money grabbing and had situations when staff... Read Full Review

The director of Derby's branch David McKnight was extremely unprofessional. I am a tenant who moved into one of the property managed by Martin and Co. The place i initially decided to moved in comes furnished, David the director of the office, decided to incur a furnishing charge at the week before ... Read Full Review

We rented a property for 18 months with this letting agent. I have never known such incompetent unorganised office. Towards the end of the tenancy we had a number of viewings on the property where Martin and co did not inform us and let themselves in the property. We also had potential tenants... Read Full Review