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Birmingham, B18
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0% letting fee satisfaction
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"Very poor service from the..."
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1 Star Review
By : 'Upset'
Services :
Would you recommend ? : No
Postcode : B16
23 Jan 2018
People found this helpful1
Very poor service from the Birmingham City office. We've now dealt with 4 agents within 4 months for very simple fixtures (high turnover). They fail to return calls often or are very slow to respond to any issues in the apartment resulting in more expenses for the tenant (the energy). Our energy was suppose to be between 35-57GBP, and utilizing only a little TV, fridge, boiler, NO HEATER, cell phone and laptop charger, and hardly every cooking we spend nearly 200GBP per month on energy. I definitely won't be recommending them and I can't wait for this terrible tenancy to be over. It has been a VERY COLD nightmare! After speaking to the manager about the energy and how I'm cold living here, she had the nerve to tell me that I should turn on a heater. Not to mention how dirty the place was when I moved in! Not even a basic wiping was done. Lastly, the manager still didn't find anything wrong with their service....after 4 months of ongoing "simple" issues.
Comments on Agent Fees
Overpriced and definitely not worth it considering they did such a lousy job communicating.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £650 | £925 |
Address
John Shepherd Lettings
The Jewellery Business Centre, 955 Penler Street, Birmingham, West Midlands
B18 6DA
0121 647 5444
Services offered
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- Lettings
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- Conveyancing
- Mortgage Advice
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John Shepherd Lettings Branches (View All 3)
We have been fatally scammed ...
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1 Star Review
By : 'L.'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B3
1 Feb 2021
People found this helpful2
We have been fatally scammed by this "agency". WE DO WARN EVERYONE before proceeding with them, as the problems never arise before signing the contract. It has been an absolute nightmare since barely a year ago decided to move somewhere else. Our minimum stay was over by then. They have ... Read Full Review
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Absolute Disgrace to the ...
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1 Star Review
By : 'Jamie'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : B13
12 Nov 2020
People found this helpful2
Rented an apartment from them for 2 years, had the curtain rail fall off the wall just missing my 1 and 2 year old! massive holes in the walls, mould around all windows and on walls had to spray them at least 2 times per week from September till May, stains on all carpets living room bedrooms and... Read Full Review
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Absolutely shocking agents. ...
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1 Star Review
By : 'Jeremy'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : B32
20 Nov 2019
People found this helpful5
Absolutely shocking agents. Rented a property from them. Carpets were filthy Holes in bath tank leaking. Windows all damaged mold in bathroom and to bedroom huge crack in another bedroom... was told all would be done. Stupid me signed the agreement didnt do any off the work. I painted the hole... Read Full Review
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Charged disgusting amount of ...
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1 Star Review
By : 'KD'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : No
Postcode : B16
17 Dec 2018
People found this helpful3
I would not recommend this agency to anybody. We made the mistake of trying to rent a property using John Shepherd only backed out after realising how ridiculously overcharged and ripped off we were being. Their fees are disgusting. And they kept all of our money that they had (unfortunately for... Read Full Review
Comments on Agent Fees
Atrocious. The worst.
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By : Sophie Maughan
30 May 2019This company are an absolute disgrace. I am sadly beholden to them as I am locked into a tenancy agreement which I am unable to break. I was witness to one of the most DISGUSTING email exchanges...
Very poor service from the ...
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1 Star Review
By : 'Upset'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : B16
23 Jan 2018
People found this helpful1
Very poor service from the Birmingham City office. We've now dealt with 4 agents within 4 months for very simple fixtures (high turnover). They fail to return calls often or are very slow to respond to any issues in the apartment resulting in more expenses for the tenant (the energy). Our... Read Full Review
Comments on Agent Fees
Overpriced and definitely not worth it considering they did such a lousy job communicating.
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