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Birmingham, B3
2.2/5, 6 Reviews
33% Recommended
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Stephanie Parker
Address
John Shepherd Lettings
Grosvenor House, 11 St Paul s Square, Birmingham, West Midlands
B3 1RB
0121 265 6490
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John Shepherd Lettings Branches (View All 3)
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1 Star Review
By : 'Ben'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NG2
7 Oct 2024
People found this helpful0
I don't leave reviews very often but John Shepherd West Bridgford deserve one. I am absolutely disgusted with this unregulated letting market, trying to remove deposit money for 2 small plastic cracks in a fridge freezer and saying they will need to replace both from our deposit money.... Read Full Review
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Ben Langford said about John Shepherd Lettings
Services : Letting( As a Tenant )Date: 6th Oct 2024
I don't leave reviews very often but John Shepherd West Bridgford deserve one. I am absolutely disgusted with this unregulated letting market, trying to remove deposit money for 2 small plastic cracks in a fridge freezer and saying they will need to replace both from our deposit money. Furthermore saying they will need to have it re-cleaned despite us paying £180 for two cleaners to spend 3 hours cleaning it professionally. Prior to this when we lived in the flat we had a low water pressure problem which took them over 4 months to fix, they came up with excuse after excuse before finally offering to fix it a few weeks before we moved out (only because we had to get the council involved to sort it). We then moved into another property with them where the oven had not been cleaned (see pictures attached) yet was told it was just cleaning residue. Also the dishwasher that did not work, we were originally told to try to fix it ourselves? Thirdly in our contract it makes reference to a washing machine, yet no washing machine was present and we had to spend hundreds to buy our own. I cannot believe what these agencies try to get away with, I highly doubt they would even replace the fridge and freezer for such a small crack and new tenants who will soon move in, they just want money money money! Disgusting.
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1 Star Review
By : 'Rob'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : B80
4 Oct 2022
People found this helpful2
An awful experience. Lots of misinformation both on website regarding the properties to let & inaccurate pictures. Once viewed misleading information about the property. In my opinion, avoid at all... Read Full Review
Comments (0)An awful experience.
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Rob Ison said about John Shepherd Lettings
Services : Letting( As a Prospective Landlord/Tenant )Date: 4th Oct 2022
An awful experience.
Lots of misinformation both on website regarding the properties to let &
inaccurate pictures. Once viewed misleading information about the property.
In my opinion, avoid at all cost.
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1 Star Review
By : 'Stephanie'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : B16
27 Jul 2020
People found this helpful1
Lovely to work with when getting you into a property, as soon as you're in you'll be abandoned. If you flag something up for maintenance they will ignore you unless you refuse them access when they want to enter the property. Will absolutely rip you off when returning deposit.... Read Full Review
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Stephanie Parker said about John Shepherd Lettings
Services : Letting( As a Tenant )Date: 26th Jul 2020
Lovely to work with when getting you into a property, as soon as you're in you'll be abandoned. If you flag something up for maintenance they will ignore you unless you refuse them access when they want to enter the property. Will absolutely rip you off when returning deposit. £110 for cleaning after you clean the place top to bottom. Leave it a mess and at least you'll get your money's worth.
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Have been looking after my ...
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4 Star Review
By : 'ETIENNE'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : B1
24 Apr 2020
People found this helpful0
Have been looking after my apartment for a few years and Very happy with their professional service.Always willing to... Read Full Review
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ETIENNE BRAUN said about John Shepherd Lettings
Services : Letting( As a Owner )Date: 23rd Apr 2020
Have been looking after my apartment for a few years and Very happy with their professional service.Always willing to assist.
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5 Star Review
By : 'Nuno'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B16
5 Feb 2020
People found this helpful0
So far my experience with John Shepherd has been very positive. They are available when needed and ready to support and follow-up in case of repairs. Charlotte Ford has been my point of contact and she's always kind and respond quick to any query. For all my colleagues and friend coming ... Read Full Review
Comments (0)So far my experience with John Shepherd has been very positive. They are available when needed and ready to support and follow-up in case of repairs.
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Nuno Roque said about John Shepherd Lettings
Services : Letting( As a Tenant )Date: 5th Feb 2020
So far my experience with John Shepherd has been very positive. They are available when needed and ready to support and follow-up in case of repairs.
Charlotte Ford has been my point of contact and she's always kind and respond quick to any query.
For all my colleagues and friend coming to live in Birmingham, I am giving the contact and recommendation to talk with John Shepherd.
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1 Star Review
By : 'Fabio'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : B1
5 Jun 2018
People found this helpful4
The agent (Drew) was very attentive whilst we were viewing the place and soon after we rented the flat we were totally ignored by the agents. The flat came with few light bulbs without working, the fire alarm had no batteries in it and we had a leaking problem that they ignored until the day we... Read Full Review
Comments on Agent Fees
Agent fees are abusive and we were ,
Comments (0)The agent (Drew) was very attentive whilst we were viewing the place and soon after we rented the flat we were totally ignored by the agents. The flat came with few light bulbs without working, the fire alarm had no batteries in it and we had a leaking problem that they ignored until the day we moved out. Every time we would pop by the agency to sort these issues they would treat us dismissively and we never got any of our issues for which we reported sorted.
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Fabio said about John Shepherd Lettings
Services : Letting( As a Tenant )Date: 4th Jun 2018
The agent (Drew) was very attentive whilst we were viewing the place and soon after we rented the flat we were totally ignored by the agents. The flat came with few light bulbs without working, the fire alarm had no batteries in it and we had a leaking problem that they ignored until the day we moved out. Every time we would pop by the agency to sort these issues they would treat us dismissively and we never got any of our issues for which we reported sorted.
Also they charge abusive fees on moving in, contract renewal and even a check out fee.
Avoid at all costs!
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