Been waiting since October2017 and it's now 27th March 2018 and still not received deposit back inspire of my self partner and landlord signing indemnity forms going to take them to court now then they will have to pay ya plus costs wouldn't recommend any tenant using this agency no one seems to know what is going on and how to deal with it quickly and professionally

Have experience with this awful agency (Plymouth)worst I ever had with any other agency in my life!!! Charges, to rent a property for two people £600 + deposit and rent!!! Can you imagine?? £600 to add names in a form and print copy, more than in London!!! Lot's of promises but after, paper been sign money taken nothing has been done in a property. We always had an issue with it, but what we got from them? Nothing just ignore!! after several calls, half year waiting for someone, to come and sort the issues in a property, nothing has been done, my contract nearly end (1yr) in that time, I had only one inspection, still nothing changed. But most shocking thing was, I've got letter to renew my contract with some extra charges and + £25 every month!!!! No way, never in my life, all this year just stress and nothing else!!!