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The UK's Largest Customer Review Website for the Property Industry

4.1/5, 14 Reviews
79% Recommended
100% sales valuation accuracy
75% letting valuation accuracy
85% sales fee satisfaction
85% letting fee satisfaction

Tracy
By : 'O'Neill'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : ST3
We have used Dale & Collins as our letting agent for the past three years and during that time we have been impressed with the service offered by all the staff in the Lettings Department. Jackie really does a brilliant job and any problems are dealt with immediately. We have no hesitation in recommending Dale & Collins to any Landlord.
Very Fair
By : Jackie Lee
5 Mar 2018Thank you for your comments - that's lovely to read. We really do have a great team around us, helping to resolve any issues that might crop up. We're really proud of our excellent staff and supporting contractors.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 85% | £97,250 | £275,000 |
| Lettings | 75% | 85% | £500 | £595 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 0 | 6 | 1 | 1 | 0 | 0 | 2 |
Dale and Collins
Unit 14 Trentham Technology Park, Stoke on Trent, Staffordshire
ST4 8LJ
01782 598 777
By : 'Roz'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : ST4
Based on my experience of Dale & Collins, they certainly care more about pleasing the landlord than they do about caring for the individuals renting a property. A person can spend twice the amount a property is worth in rent over the years, yet this letting agent doesn't care if that ... Read Full Review
By : 'Gordan'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Sales (As a Vendor)
Sold price : £160000
Would you recommend ? : No
Postcode : ST4
I recently marketed my property with Dale and Collins however due to circumstances outside of their control the property didn’t sell. However for 5 weeks now I have been trying to get them to remove the ‘for sale’ sign. I have spoken to them several times where they ... Read Full Review

By : 'Catherine'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Letting (As a Tenant)
Rent PCM : £595
Would you recommend ? : Yes
Postcode : ST3
The service I received when arranging a rental property was certainly the best I have ever had, whether renting or buying over the years. All of the staff were friendly, keen to help and completely professional I could not have asked for better treatment. Special thanks to Tracy for her help at ... Read Full Review
By : 'sarah'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Sales (As a Vendor)
Sold price : £97250
Would you recommend ? : Yes
Postcode : ST2
cant fault all of the staff that helped me to sell my property really helpful and friendly i would highly recomend this estate agent to anyone who wants to sell their ... Read Full Review
excellent

By : 'O'Neill'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ST3
We have used Dale & Collins as our letting agent for the past three years and during that time we have been impressed with the service offered by all the staff in the Lettings Department. Jackie really does a brilliant job and any problems are dealt with immediately. We have no hesitation in ... Read Full Review
Very Fair
By : Jackie Lee
5 Mar 2018Thank you for your comments - that's lovely to read. We really do have a great team around us, helping to resolve any issues that might crop up. We're really proud of our excellent staff and...
By : 'Manwar'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ST4
Sharon assisted me with the purchase of 2 Holly Place. She provided a very friendly and helpful service along with her colleague Kirsty. Very professional and courteous and would highly recommend them both. Wonderful telephone manner and extremely patient. Dave was also very helpful and gave a ... Read Full Review
Not applicable
By : 'Ian'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ST3
Fantastic support from all members of staff in particular Clare and Tracy. A stressfull move made easy. Thank you all so ... Read Full Review

By : 'Bruce'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Letting (As a Owner)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : ST3
Can't fault the staff. All the office staff were very keen to help in any way from providing the right tennant and understanding the contract to managing the documentation and rent collection. It was a very easy process to be involved with as a landord and would recommend Dale & Collins to any ... Read Full Review
Very competitive
By : 'AN'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ST3
Can't fault this estate agent. I have dealt with them quite a few times and their friendly but professional team has alway kept me fully up to date through the whole process. As we all know selling and buying a property isn't the easiest of things to do but David Moss, Sharon and Stella were great. ... Read Full Review

By : 'Shani'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ST3
I rented a property from Dale & Collins from 2014-2017, my first home on my own! The ladies in the office were a massive help and support. I didnt have a clue where to start and the fact i had poor credit didnt help my situation but all who i dealt with were brilliant and i cant thank them ... Read Full Review
fair
By : 'Mr'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Sales (As a Vendor)
Sold price : £275000
Would you recommend ? : Yes
Postcode : ST3
We have used Dale and Collins 3 times now, The team there are absolutely fantastic. We would recommend them to anyone thinking of selling their ... Read Full Review
The fees were brilliant.
By : 'Michael'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ST3
Trust this estate agency! The recent sale of our property was handled by Dale and Collins of Longton with extreme professionalism and with the knowledge that moving is usually stressful to both the vendors and purchasers We can state without doubt that, as much as is possible, the staff at Dale ... Read Full Review
Fees are competetive and only paid upon completion.
By : 'Tim'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ST4
I had a completely different experience than the gentleman above. Staff were professional, helpful and got an offer on my house within a week.... Invaluable help during the negotiating with solicitors and the other staff were efficient and all really experienced. Just a note that my sister used ... Read Full Review
Excellent value for money.
By : 'Patrick'
Branch : Stoke On Trent, Unit 14 Trentham Technology Park
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : N/A
Dale & Collins' office in Longton. A complete shambles of a business! My partner and I, both professionals on a very respectable income. decided we needed a new place to rent. We googled local estate agents and we decided to go into the office in Longton, anyone familiar with this ... Read Full Review
By : Craig Sigley
17 Oct 2018I think the snobby comments and general tone of this review weaken the value of the feedback. I have only ever received the highest standard of service from this firm and have successfully...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 3/23/2022, 11:35:45 AM by allAgents