Houseen

I have rented 7 times in London, and the experience with Houseen has been the worst. The communication is very poor – they don't reply on time, being rude at times, and change things last minute. Also they misrepresented our contract trying to push us into a price increase and a 12month ... Read Full Review

House was fine the tenancy but the fact they've just tried to charge £320 end of tenancy cleaning and paint touch up of a perfect room is so embarrassing and this 1 star review will draw your attention: video your room when you ... Read Full Review

Be ware you want your deposit back! They try to screw you over with deductions without proof! Trying to deduct amounts of something which has been there before. This looks like a ... Read Full Review

This is a very good house rental company and the service is ... Read Full Review

Shocking company. Rented a flat to a family member. Did nothing in 3 years except take money. Debbie and Ryan are slimy little slugs. How they get up in the morning knowing what they are doing is a ... Read Full Review

I had to rent from abroad before coming to the city. The team answered all my questions with an open heart and helpfulness. They would remove all my worries. They took care of a few small problems I had after moving. The property was the same as the one I was told, I didn't experience any ... Read Full Review

worse Experian ever . Isabella Asked me to pay £400 deposit and they let the property to someone else while I was in the referencing process . I called Rightmove and Asked for update and they told me that estate agent let the property to some on else . I spoke to Isabella and she asked ... Read Full Review

This agency needs to enhance its services, particularly in terms of tenant relations. My experience living in a property managed by Houssen was marred by an incessant stream of legal complications from the beginning to the end of the contract. Improved communication and efficiency are imperative to ... Read Full Review

Thank you Houseen for helping me find my new home.Your service is so effective and prompt . You made this so easy for me . Thank ... Read Full Review

Me & my partner haven't had a single problem Houseen couldn't fix quickly & professionally since we moved into our flat this summer. If you have a choice of agent, go with ... Read Full Review

nice，everyone is friendly！house is comfortable！quite and good！and that is ... Read Full Review

We leased a property at Sheffield Court through the agency, committing to a year-long tenancy and paying a full 12 months' rent upfront. Despite adhering to the terms, we opted for an early termination, paying £600 to facilitate re-letting. Despite vacating on June 2nd, we have yet ... Read Full Review

I am an international student, and the staff at Houseen have been very helpful in finding suitable properties. They are very friendly and patient, and I highly recommend ... Read Full Review

I'm an international student. Through Houssen I did a good job of finding and renting the house, and under Debbie's guidance I completed the whole process, and on my first day in the UK I got the keys and moved in without any problems which was a perfect ... Read Full Review

awful agency ,they dont even have a complaints procedure in place and they deal with unscrupulous landlords never again Dodgy contracts and breaking the ... Read Full Review

These guys are terrible, they arrange viewings to the houses they are renting without letting the old tenants know. When you address this with them, they are not bothered. They either enter the house without notice or then agree a viewing with a possible future tenant but do not bother to come to ... Read Full Review

I moved from Birmingham to Hove for work just over a year ago. I had never leased before and Debbie was superb in sorting all the necessary paperwork out etc. She was also really helpful in getting a number of issues with the apartment sorted before I moved in. I have had cause to call on her ... Read Full Review

I have been a tenant with houseen for 18 months with no problems, any small issues have been sorted quickly and professionally. The office team are always ... Read Full Review

Debbie is very helpful and supportive, always quick to respond with pragmatic and friendly advice and a can do attitude. I know Debbie had my back when I had a power cut (one of those things that can happen) and I would recommend Debbie and the team anytime. Ryan is efficient and always helpful. ... Read Full Review

I have been a tenant of Houseen for many years and the service I have received has been nothing short of impeccable. Debbie and her team have been fantastic and are very attentive to my needs. A very professional and approachable company. Any request for repairs or maintenance are always met with ... Read Full Review