The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.3/5, 42 Reviews
83% Recommended
86% sales valuation accuracy
92% letting valuation accuracy
78% sales fee satisfaction
72% letting fee satisfaction

Ruth

Rob
By : 'Trev'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : PR7
Many thanks to, Rob, Shirley, and Ruth for all the help they gave us from veiwing to completion of our new rental property. Any problems we had were resolved quickly and efficiently with no stress and worry. It was a pleasure to work with them and I would not hesitate to choose them again.
The fee was acceptable for the good service received.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86.00% | 78% | £63,000 | £330,000 |
| Lettings | 92% | 72% | £475 | £725 |
Reeds Rains
24 High Street, Chorley, Lancashire
PR7 1DW
01257 267626
By : 'Holuwasheyee'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : M19
I strongly advise against using this property management company. My experience with them has been nothing short of dreadful. I was constantly having to chase them for updates on the tenant eviction process. As of June 20th, I was told the matter was under investigation. However, it... Read Full Review
By : 'Dr.'
Services : Letting (Accounts)
Would you recommend ? : No
Postcode : PO9
Useful information but incorrect contact detail provided so we were unable to resolve the... Read Full Review
By : 'Gary'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : PR7
One star is to much if I'm honest, ** the leggings manager is poor to say the least, she lets down a very helpful team of... Read Full Review

By : 'Sarah'
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : PR6
I have received excellent customer service from Alice in the lettings department. She always keeps me informed and is very proactive in delivering any agreed next... Read Full Review
Average fees

By : 'Neil'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PR6
The service provided was excellent from the initial valuation appointment to the completion of the sale. The process to be used was fully explained and I signed the contract fully aware of the service that would be provided. I was kept fully appraised of progress throughout the process and when... Read Full Review
Although higher than fees quoted by other agents, I felt that they represented good value for money when compared with the level of service provided.

By : 'Maria'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BB7
Thank you to Rob & Shirley and the lettings team at Reeds Rains Chorley. It was such a pleasure to rent our former home with you - everything was handled swiftly, professionally and with no hassle. The refrencing you undertake to find the right person to rent is excellent as are the 3 monthly... Read Full Review
The managed fee is extremly reasonable for everything they undertake and do whilst you rent your property with them - thank you

By : 'ahmed'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PR7
I really enjoyed my experience with reed rains team, especially Rob , he was very helpful and made my rental process very simple and... Read Full Review
i think it was in the average in compare to the other agents
By : Reeds Rains
29 May 2018Thank you for your review Ahmed. The things you've said about our service are really positive, but you've given us 1-star which is a negative rating. We'd love it if you could amend the rating to...
By : 'Alan'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PR7
The whole team, from viewings to move in date, made it very very simple for older first time renters like us and continue to be very helpful and supportive with teething troubles. The experience the team possesses puts you at ease when you ask the inevitable questions no matter how trivial it may... Read Full Review
Reasonable fees in our view for the good service provided.
By : 'Alan'
Services : Letting (As a Tenant)
Rent PCM : £620
Would you recommend ? : Yes
Postcode : PR7
Overall experience was made easy for us by the staff given we are novices at renting and therefore had to ask many questions. Answers to questions were provided in a timely manner and someone always spoke to us when we rang... Read Full Review
Fees are reasonable in comparison.

By : 'Chris'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : PR6
Rob made the experience of renting a house out for the first time as painless and trouble free as he possibly could, and we appreciate his having the patience to guide us through... Read Full Review
I have no experience of the fees charged by competing organisations.

By : 'Paula'
Services : Letting (As a Owner)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : PR60
We initially put our house up for sale with Reeds Rains because we were impressed by their level of service and the pictures they took of our property was very complimentary. We did get allot of interest and Reeds Rains conducted all the viewings for us which led to several offers to buy our... Read Full Review
Competitive


By : 'The'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PR6
Roy and Ruth have made a very stressful time pain free. Roy was very helpful and informative when he came out to value the property and we did not hesitate to use him to market our property. Ruth kept us updated and always returned calls. She was always friendly and polite. The property was sold... Read Full Review
A minimum fee was charged which we feel was quite expensive for the value of the property sold.
By : 'Lynn'
Services : Letting (As a Owner)
Rent PCM : £580
Would you recommend ? : Yes
Postcode : PR7
All dealings I've had with Rob and Shirley have been undertaken in a competent and professional manner. I feel very comfortable asking them anything at all as nothng is ever Too much... Read Full Review
I’m happy with the fees


By : 'Trev'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PR7
Many thanks to, Rob, Shirley, and Ruth for all the help they gave us from veiwing to completion of our new rental property. Any problems we had were resolved quickly and efficiently with no stress and worry. It was a pleasure to work with them and I would not hesitate to choose them... Read Full Review
The fee was acceptable for the good service received.

By : 'The'
Services : Sales (As a Buyer)
Sold price : £330000
Would you recommend ? : Yes
Postcode : PR7
Roy Sermon gave us so much help, advice and guidance all through our purchase, always came back to us when we had a problem or query and Tracy was an excellent back up too exsuring all queries were sorted quickly and efficiently. A great team. This was a particularly difficult move from... Read Full Review
The fees were as expected, so no complaints.

By : 'Kelly'
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : PR7
Just wanted to say a huge thank you for helping us find our new home. Moving just before Christmas with 2 young children was a stressful event, made easier by Rob and his team. Thank... Read Full Review

By : 'Jo'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PR25
Rob and the other staff were always friendly, helpful and professional. Always responded quickly to thinks. Service was very good. They were incredibly thorough with everything, sometimes it seemed a little OTT but I guess that covers both parties. My main gripe, which is an issue for Reeds... Read Full Review
Excessive, disproportionate and unfair.
By : 'Mike'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PR7
Many thanks to the team for your help in finding a rental property and for your professional conduct throughout the process. After contacting several agents, Reeds Rains were the only one that actually returned phone calls when they said they... Read Full Review

By : 'Sh'
Services : Letting (As a Owner)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : PR6
I feel I have received a very positive professional service. All the staff are helpful and friendly. There is a willingness to help you. Tenants were found quickly and the whole process went... Read Full Review


By : 'Outstanding'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BB7
Outstanding service from Rob and the letting team at Chorley - had a brief discussion with Rob on Thursday to ask about letting our Apartment - Rob was so helpful and sent all the relevant information over to us immediately - we decided to rent the Apartment and within 24 hours the property was... Read Full Review
Excellent
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Last updated at 7/4/2018, 5:51:38 AM by allAgents