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3.7/5, 3 Reviews
33% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
67% sales fee satisfaction
0% letting fee satisfaction

Alex
By : 'Unhappy'
Services : Sales( I bought a property using them)
Would you recommend ? : No
Postcode : SO19
I am currently buying a property through this agent, at first the service was excellent. Any viewings we had were carried out by Laura who is amazing however the rest of the process has been incredibly difficult. At first we had contact on a regular basis and everything was running smoothly, however when we hit a few snags it became impossible to get hold of anyone for any form of update. They didn't chase any of the progress and were not providing any help whatsoever. I feel this is partly due to my age as they felt that i could just be ignored as i am a young first time buyer and have no experience.
N/A
By : Alex Stanford
2 May 2018Thank you for taking the time to write a review. Naturally I am disappointed you felt the contact & service you were given didn't match your level of expectations. We always endeavour to keep all clients kept fully up to date throughout the process & always help progress matters where possible. Unfortunately, once a sale has been agreed we are at the mercy of the solicitors to progress the legal aspect of the process in a timely manner & we can only pass on information that is obtained from them. As I am not sure which transaction your comments relate too I cant comment fully, so I would be grateful if you could contact me directly to discuss the matter further on either 02382 029966 or alex@stanfordestateagents.co.uk
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 67% | £208,000 | £265,000 |
| Lettings | 0% | 0% | £0 | £0 |
Stanford Estate Agents
394 Bitterne Road, Southampton, Hampshire
SO18 5RR
02382 029966
By : 'Gaynor'
Services : Sales (As a Vendor)
Sold price : £265000
Would you recommend ? : No
Postcode : SO19
We sold our house via Stanfords in Bitterne Southampton ,although at first the service was good it didn't continue throughout the whole procedure, I am not going to go into detail on line except to say that on the day of completion I rang to ask for help and was basically told it wasn't... Read Full Review
reluctant to discount for poor service

By : 'Unhappy'
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : SO19
I am currently buying a property through this agent, at first the service was excellent. Any viewings we had were carried out by Laura who is amazing however the rest of the process has been incredibly difficult. At first we had contact on a regular basis and everything was running smoothly,... Read Full Review
N/A
By : Alex Stanford
2 May 2018Thank you for taking the time to write a review. Naturally I am disappointed you felt the contact & service you were given didn't match your level of expectations. We always endeavour to keep all ...


By : 'Mr'
Services : Sales (As a Vendor)
Sold price : £208000
Would you recommend ? : Yes
Postcode : SO19
My wife and I had sold our house with Stanford's, what can I say! They did a grand job, right from the beginning giving us advice and taking the pictures making our house look amazing and stand out online. We had our house valued from another estate agent who valued it 25k under what we wanted to... Read Full Review
Good
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Last updated at 7/13/2016, 2:42:20 AM by allAgents