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Canterbury, CT1
1/5, 3 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
"These people expect the rent..."
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1 Star Review
By : 'dk18670'
Services :
Would you recommend ? : No
2 Jul 2012
People found this helpful4
These people expect the rent to be paid on the dot every month without any tolerance for 1 working day. If they don't receive it then they start hassling you SEVERAL times a day chasing the rent payment. Someone should explain to them that rent does not always turn up on the exact day every month!
What agent could do to change your mind?
Totally inept!
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By : dudley
3 Jul 2012What a ridiculous complaint, of course the rent should be paid on the same day every month. Unless you are too stupid to set up a standing order.
By : Es_la
10 Mar 2013Totally agree your point! These people probably never been to university and have no idea how student loan works. They would not give you one single extra day and charge you ridiculous amount of money if your payment was delayed. Firstly, they fine you with a "late penalty charge" of 30 pounds, then they charge you 15 pounds each for EVERY call and letter they sent to you in addition to the 2 pounds you'll be paying them per day after the payment day. They value money more than anything, have absolutely no manners towards their customers. Staff are very forgetful and unprofessional. Strongly recommend anyone who are stuck with them to record everything you've discussed otherwise they will insist that they've never said the things they have and make you look like some unreliable tenant who is lying to get your money back. They do everything in their own interest more than anyone else's and that means money, money and more MONEY.
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SayNoToMartinAndCo
Never again MARTIN & CO
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £675 | £2,400 |
Address
Martin & Co
23 Watling Street, Canterbury, Kent
CT1 2UA
01227 455 717
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Martin & Co Branches (View All 220)
This agency is abusive in its ...
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1 Star Review
By : 'SayNoToMartinAndCo'
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : No
Postcode : CT1
22 Aug 2014
People found this helpful4
This agency is abusive in its practices. We rented a house from them, a lovely house, and right off at the beginning, something felt odd. They asked for too much information, the process of signing the contract took weeks, they refused to accept papers from the University that are meant to be... Read Full Review
Comments on Agent Fees
The house was made to look like it was worth the fees charged but it had many structural problems. The administration fees are also abysmal for the area. We changed our lettings agency this year and everything was not only cheaper but also a lot faster.
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Our dealings with staff at ...
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1 Star Review
By : 'Never'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : No
Postcode : CT1
1 Aug 2014
People found this helpful1
Our dealings with staff at this branch from start to finish of our tenancy have been terrible. Firstly, from missed appointments, to avoidance of managing the property, and trying to claim expenses for every little detail - it is no wonder that this agency's rank is so low. AVOID AT ALL COSTS -... Read Full Review
Comments on Agent Fees
From thin air!
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These people expect the rent ...
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1 Star Review
By : 'dk18670'
Services : Letting( As a Tenant )
Would you recommend ? : No
2 Jul 2012
People found this helpful4
These people expect the rent to be paid on the dot every month without any tolerance for 1 working day. If they don't receive it then they start hassling you SEVERAL times a day chasing the rent payment. Someone should explain to them that rent does not always turn up on the exact day every... Read Full Review
What agent could do to change your mind?
Totally inept!
Comments (2)Was this helpful?:
By : dudley
3 Jul 2012What a ridiculous complaint, of course the rent should be paid on the same day every month. Unless you are too stupid to set up a standing...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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