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2.6/5, 12 Reviews
42% Recommended
75% sales valuation accuracy
25% letting valuation accuracy
80% sales fee satisfaction
40% letting fee satisfaction
By : 'Annoyed'
Services :
Rent PCM : £925
Would you recommend ? : No
Postcode : ME10
LANDLORDS - DO NOT USE ROBINSON MICHAEL AND JACKSON Robinson Michael and Jackson were the letting agents for my property. Their service is terrible. Despite paying for a fully managed service they pushed everything except rent collection back to me. Their observation and record keeping skills are poor: not noticing illegal sub-letting to at least 6 additional people, even when there were beds in the lounge and dining room; not noticing or recording damage to the property, lack of cleaning or removal of items during visits or check out. This has left me seriously out of pocket, frustrated at their sheer lack of customer service and now with another agent. They even misrepresented where the property would be managed from (Strood instead of Sittingbourne).
High for what you get.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75.00% | 80% | £26,000 | £3,800,000 |
| Lettings | 25% | 40% | £925 | £925 |
Robinson Michael & Jackson
109 High Street, Strood, Kent
ME2 4TJ
01634 722777

By : 'Zuzana'
Services : Sales( As a Buyer )
Sold price : £340000
Would you recommend ? : No
Postcode : ME2
Where to start.. The most dishonest and unprofessional estate agent. Callum would not book a viewing with me as the place was apparently sold. Then I found out from the seller that the property was not sold and that the seller did not receive any offers either. It was lots of hustle with... Read Full Review

By : 'Tracy'
Services : Sales( As a Vendor )
Sold price : £29500
Would you recommend ? : Yes
Postcode : ME3
Just want to thank thre team in strood who have been amazing with my house sale as its been a difficult time for me.Also want to say a massive thankyou to Tammy who has worked her socks off with my house sale at pankhurst road hoo.She has gone beyond her job .Tammy comes across a very helpful, kind ... Read Full Review

By : 'Esther'
Services : Sales( As a Buyer )
Sold price : £3800000
Would you recommend ? : Yes
Postcode : ME2
If your selling or buying, Michelle at RMJ strood is your lady! Professional and attentive, she made sure we were updated, supported and every part of the process was quick and easy with her knowledge and guidance. Would use her again 100%. A fabulous job by Michelle and team at RMJ... Read Full Review
By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : Yes
Postcode : ME2
Excellent service with MRJ in Strood The staff at are very friendly & extremely professional. I would highly recommend... Read Full Review
By : 'Jo'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ME2
I would strongly recommend the services of RMJ the entire Strood Branch were very supportive; great job. Regards Jo... Read Full Review
By : 'Teena'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : ME2
This company is just rubbish. They have no clue what they are doing and employ all the strategies that give estate agents a bad name i.e. overpricing your property to get the business then only interested in trying to get you to reduce the price. There is very little communication once they... Read Full Review
Waste of energy, time and money
By : 'Annoyed'
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : No
Postcode : ME10
LANDLORDS - DO NOT USE ROBINSON MICHAEL AND JACKSON Robinson Michael and Jackson were the letting agents for my property. Their service is terrible. Despite paying for a fully managed service they pushed everything except rent collection back to me. Their observation and record keeping skills are ... Read Full Review
High for what you get.
By : 'JW'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : ME7
Apartment completion February 2017 assigned instruction to James unable to find tenant to rent new property in Gillingham. Hopes raised then disappointment on potential tenants my mistake to leave it with them until August 2017 But always told there were potential tenants nothing achieved.Waste... Read Full Review
By : 'Local'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : ME1
Was passed to their Female manager who was rude, after cancelling a valuation appointment booked for over a week, cancelling literally 5 minutes before due to my house, female manager was impatient & rude in tone, huffing down the phone. I asked them still to come out & said I felt it was ... Read Full Review
By : 'george.w.dye'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ME7
but on the ball, professional, polite, took all the workload on board, from distance gave good results, swift action, polite service, not perfect, some issues - always resolved - quickly. the businessmans choice of agent. not the cheapest - get what you pay... Read Full Review
not cheap, get what you pay for.
By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ME9
I would have given 0 stars if this website would have let me . We are currently renting a property through this agency (if you can call them that). We have been in rental properties for the past few years and have dealt with all sorts of agents but nothing comes close to the rudeness the lies and... Read Full Review
By : 'Daniel'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DA99
Hi Simon & Michael, I wanted to send you a brief email with regards to my disappointment and frustrations working with your Michael Robinson & Jackson office in Strood, Kent. Its with great disappointment that I have to write this email, but here goes. Over the last 4 years I have ... Read Full Review
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