Mischarged £61 - refuses to acknowledge this - has been contacted numerous times and given the Oppurtunity to do the right thing. Ineptitude of staff and silence means being stuck with a loss of money. Doesn’t care about renters in a time of poor economical loss. One dimensional ... Read Full Review

I have recently bought a flat through shipways agency, the professional service advice I received throughout the process was constant, they are on the ball. I had contacted a few other agencies regarding letting my property and true to form shipways came up trumps and now deal with letting my... Read Full Review

Lauren C was excellent in her dealings with me. Professional, courteous and extremely helpful. Definitely knowledgeable and made the process a lot... Read Full Review

Incredibly helpful and quick service from Lauren Collins. She was friendly, effiecient and provided all the informaiton I needed very prompted. Amazing... Read Full Review

Utterly disgusted with Shipways Kidderminster, who following a valuation of my elderly mother's home and the young lady who came round to visit said 'don't worry we will soon sell this'. For over a year only sent less than a handful of potential buyers round, most of whom... Read Full Review

My tenancy was due during the current pandemic & all of the correspondence has been dealt with Lauren. It's been a pleasure speaking with her; she has been very professional & polite throughout the transaction of completing the agreement - especially with everyone remotely... Read Full Review

Thoroughly dissatisfied with their performance from start to finish. My proposed purchase of a flat collapsed after my conveyancing solicitors told me they were still waiting for a full copy of the lease from the seller's solicitors (three months after a price was agreed). I contacted Shipways ... Read Full Review

Severe lack of communication with tenants when it comes to complaints about the house. Living in a house full of black mould in near enough every room. Complained to them around 4-5 times now, I had to chase them for an answer and in the end got told to 'wipe it off the walls and live with... Read Full Review

Due to our experience, we have lost money with Shipways. We were promised a guarantee that our application was correct and in receiving the house. At the last moment the landlord disagreed and declined our application. They did not explain what to do to meet the requirements to pass application.... Read Full Review

Jade has recently taken over from several other coordinators that we have had since Amy left. To say that she was, 'thrown' into the deep-end was an understatement. Jade had to do a lot of 'homework' to get up to speed with not only my property information -- BUT -- with... Read Full Review

I would not recommend this agent. I was initially unsure whether to sell my flat but did put it on the market due to their (as it turned out) over-inflated valuation. There was very little interest at the start. Their fees are very expensive so I could not afford to drop the price as much as they... Read Full Review

both my husband and myself spend a large amount of time in france and it was vital that we were able to depend on someone to ensure that the rental property we own in the u.k.was being managed to the highest standard. right from the start robert has - without doubt, proven to be 100% reliable and... Read Full Review

Tom & the team at Kidderminster as well as Amy at the admin office in Lincolnshire performed efficiently and communicated well throughout the process of finding a tenant, managing the tenant and dealing with the end of tenancy... Read Full Review

Back in January 2014, I purchased an apartment in Kidderminster. I wanted to rent this out and I did a lot of calling and visiting around the area, to find an Agent who could help me in this matter. I also did a lot of 'homework' on these Agents, beforehand. When I finally called on 'Shipways' and... Read Full Review

I would not touch these estate agents with a barge pole! Run. Misled from the beginning. Led to believe no sale no fee, which is untrue. Encouraged to use their in house financial adviser and solicitor as this would be a smoother and more effective option and ensure a smooth sale. Er no instead it... Read Full Review