Thank you Ellie for supporting us with a difficult tenant, we were able to reclaim the property with your help and recognise your efforts in dealing with a complex and difficult... Read Full Review

Reeds Rains have been amazing! I’ve had a really difficult time this year and they have helped to take the pressure off hugely. I have owned my own home before now and dealt with several different Estate agents before. I was renting through Reeds Rains on this occasion and they are... Read Full Review

I highly recommend using Reeds reigns estate agents A gentlemen named Tony hunter has been dealing with the sale of my property always kept me updated And very organised my property is now sold very quickly thanks again... Read Full Review

Fantastic help Sarah Maddison was fantastic help at helping us find a place to rent, thought the prices of tenancy and even... Read Full Review

Reeds rains is the worst agency I have ever come across. They don't fix or maintain the house but instead send you to the landlord who will refuse to fix anything. You would expect reeds rains to contact the landlord to fix things as you rented it through them. Any one looking to rent around... Read Full Review

We moved into a house that was filthy and had to speak with multiple folks to get the house cleaned. Post-moving in, any issues that arose took months to resolve. They don't even respond to emails for months. Very poor... Read Full Review

Reeds Raines lettings are using a company called The Dutton Group for repairs to Fully managed property they are expensive I was quoted £264 for some repairs I insisted on a quote from a local trader which came in at £94.00 they are not getting best value for their... Read Full Review

I really appreciate the Durham branch and it's helpful staff , especially Christine. Both my partner and myself work full time and have 2 kids, buying a house would not have been possible without Christine. She worked around our busy schedule and responded to queries at odd hours and even did ... Read Full Review

You could not ask for more for the bomb shell I landed in Christine Parkin's lap. Christine was never detached from work she always tried her hardest in the end we got there. Peter O'Connor☺ the... Read Full Review

Having just purchased our first home in our fifties, we were very happy with the help from all the RR staff, in particular Claire who kept us informed and explained things in layman's terms all the way through. ... Read Full Review

Ashley brought enthusiasm, energy and efficiency to the Crook branch during his period of temporary management and kept in touch afterwards. His hard work resulted in three of our properties being rented out to good tenants and his advice was invaluable. We were sad to see him return to the Durham... Read Full Review

Staff are very helpful & professional. My two buy to let properties are fully managed by reed rains. Staff are very supportive and they know their work. Specially Lauren Alderson was very helpful through out the process. She let my house in two days. Their tenant finding process is very smooth ... Read Full Review

This sale was really tough and stressful, luckily claire at reeds rains in durham was an absolutle star throughout, constantly chased everyone involved and kept us updated. Really couldnt ask for a better estate agent and would recommend both claire and reeds rains to... Read Full Review

Living in Australia really appreciate Ashley's promptness, have had several other agents in the past, he is far the most orgainsed and on... Read Full Review

Sold my house within 2 weeks they negotiated a acceptable offer. Would use again and recommend to any of my friends and... Read Full Review

There was a difficulty initially, small but important to me, but it was solved quickly so didn't become a problem. Subsequent to the initial six-month period, I have been accorded credit and credibility in line with my professional status and, with the pro-active approach of staff, a friendly,... Read Full Review

Used Reed Rains for a re-mortgage as they had been recommended by a friend and found their service and staff very efficient. The office is a friendly relaxed environment despite everyone being busy. Good communication although we did hit a few hitches along the way which didn't matter as I wasn't... Read Full Review

Faultless service from a well managed office- able to negotiate terms and agree service level from agent in advance with very efficient processing of Tenant application, appropriate referencing and good communication. Property let within 24 hours of appearing on Rightmove with agent negotiating... Read Full Review

My house eventually sold more than one year after it was placed on the market, and for £19 000 less than the original asking price. When I instructed Reeds Rains to market the property for me, I said that I wanted to sell the property quickly. The asking price they suggested was £140-£150k,... Read Full Review

Excellent service and correspondence from Vicky. Handled the move out process great and everything went through smoothly. Always at the end of the phone and returned my calls or e mails on the same day. Cant thank you enough for making a stressful time stress free. Thank... Read Full Review