We have all heard the saying 'buyer beware' – with Michael Graham it is definitely 'seller beware'. Having been specifically instructed to check our proposed buyers' status and ability to fund the purchase, Michael Graham confirmed the funds would come from the sale of a property on which the buyers had already accepted an offer and that the additional funds were available from elsewhere. For this, read 'your buyers need to sell a second property in a chain'. We knew nothing of the second property until the day of exchange of contracts, when at 5.40pm on a Friday evening Michael Graham thought it appropriate the phone and simply say 'the second chain has collapsed'. Our response – 'what second chain?' Over two weeks later during which we repeatedly asked what the buyers were actively doing to be in a position to fund their purchase, and then only after we had said we would be remarketing the property, the proposal was put forward that the buyers would 'rent the property' from us until the sale was completed . For this, read 'the buyers propose ' to live in your property at no cost to them for up to 10-12 weeks'. Only a week later as we were about to formalise the 'rental' and exchange contracts on the sale did Michael Graham reveal that the buyer had said 'provided the rent paid is deducted from the already agreed sale price. Unbelievably, at no stage did Michael Graham, acting as our agent, think it appropriate to challenge the buyers about the realism of such a proposal, nor did Michael Graham consider that this was information fundamental to our decision that they had a duty to convey to us! Can you believe that? Michael Graham needs to remember on whose behalf they act as agent being paid by the seller; a certain member of the staff of Michael Graham's Towcester office needs to understand clearly that 'informing the client' requires more than making a comment related to the circumstances but remaining silent on the full details. To do this twice on one transaction is unforgiveable.