The UK's Largest Customer Review Website for the Property Industry

Robert Oulsnam & Company Logo

Hagley Road, Birmingham B66

4.8/5, 27 Reviews
96% Recommended

95% sales valuation accuracy

0% letting valuation accuracy

96% sales fee satisfaction

0% letting fee satisfaction

Contact Us
The Robert Oulsnam and Company office on the Hagley Road is our closest to the city centre of Birmingham and has been operating since 2002. The office stands on the bustling Hagley Road, one of the main thoroughfares on the way to the city centre at the junction with Bearwood Road. The office enjoys the most promi
nent position of all the Estate Agents and Letting Agents in the area. Our extensive LED window displays advertise an array of properties from studio apartments to large family homes, attracting vast attention from passing traffic and pedestrians.
"I used this Estate Agent on..."

Share On :  FacebookTwitter

5 Star Review
UserName

Kelly

UserName

Ben

By : 'JanetG'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : B68

26 Oct 2017
People found this helpful0

I used this Estate Agent on the recent sale of my property. I found the service second to none and that all members of staff treated my sale both professionally and efficiently whilst still maintaining a friendly attitude. Each member of staff had a can do approach and I was kept informed every step of the way from start to completion. It was a real pleasure dealing with the office and was very reassuring knowing that the team was acting on my behalf. I would not have any hesitation in using their service again or recommending them to my family or friends. Thank you all for your efforts it was much appreciated and made my move less stressful than I imagined you could do.


Comments on Agent Fees

I feel the fees were in line with the level of service and professionalism offered, I had no concerns at any time.

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales95.00%96%£40,000£263,000
Lettings0%0%£0£0
Areas covered
  • B66
  • B67
  • B68
Address

Robert Oulsnam & Company
517 Hagley RoadBirmingham, West Midlands
B66 4AX
0121 429 9986

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
FacebookTwitterEmail
Latest Properties

No Property Found

No Property Found
Robert Oulsnam & Company Branches (View All 12)
I found Debbie very rude and ...

Share On :  FacebookTwitter

1 Star Review

By : 'John'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £187000
Would you recommend ? : No
Postcode : B67

16 Apr 2021
People found this helpful1

I found Debbie very rude and unprofessional. The branch didn't tell about offers. I wouldn't use to sell my house, they valued mine at 165 another agent valued at 200 and it sold for... Read Full Review

Comments (0)Was this helpful?:
Robert Oulsnam company help ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Mrs'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : B67

29 Nov 2019
People found this helpful0

Robert Oulsnam company help me to sell my property in very short period. All the staff was very professional and did the job to very high standers. if in future I am selling or buying my first choice will be this... Read Full Review

Comments (0)Was this helpful?:
Took our time picking an ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Kev'
Services : Sales( As a Buyer )
Sold price : £263000
Would you recommend ? : Yes
Postcode : B67

28 Nov 2019
People found this helpful0

Took our time picking an estate agent to sell our house,so glad we chose Robert Oulsnams,Bearwood Branch,from when we first met Ben,to all our dealings with Kelly,they have been an absolute pleasure,both professional & friendly.Nothing was too much trouble,as it happens the house we moved into... Read Full Review

Comments (0)Was this helpful?:
Professional ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Victoria'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B32

9 Jun 2019
People found this helpful0

I have recently sold a property with Ben's team and I found every member of staff to be professional and and went out of their way to be helpful. This isn't the first house and will certainly not be the last that I put up with Oulsnam Hagley road, Ben took all the pressure out of ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Great ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'San'
Services : Sales( As a Vendor )
Sold price : £226555
Would you recommend ? : Yes
Postcode : B675

23 May 2019
People found this helpful0

My favourite bunch, always helpful, knowledgeable, personable and tenacious. You can only list two of the team in the review but in reality they are all brilliant and very professional at what they do. Kelly is particularly tentative and frequently emails to ask how I'm doing... Kelly likes... Read Full Review


Comments on Agent Fees

Fair

Comments (0)Was this helpful?:
I used a previous agent based ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Quigley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B16

29 Mar 2019
People found this helpful0

I used a previous agent based on Harborne high street who will remain nameless, the service I received from them was abiismal so I decided to use Oulsnam's in stead. Throughout the whole process the advice and honesty was so refreshing. They are the most reliable, approachable and honest ... Read Full Review


Comments on Agent Fees

Excellent fees consistent with market fees

Comments (0)Was this helpful?:
Professional ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Suzanne'
Services : Sales( As a Vendor )
Sold price : £129000
Would you recommend ? : Yes
Postcode : B67

4 Mar 2019
People found this helpful0

Used this estate agent to sell my house. Ben and the team could not be more helpful or professional right from the off. They were flexible and arranged things to suit me and were understanding of my circumstances. Ben was an excellent sales progressor and kept me informed all the way through the... Read Full Review


Comments on Agent Fees

Worth it for the service received.

Comments (0)Was this helpful?:
Excellent ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Matt'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B67

26 Feb 2019
People found this helpful0

The team at Oulsnam were really helpful and professional when helping us sell our house. In particular, Ben was great to deal with and provided great support and advice throughout the... Read Full Review


Comments on Agent Fees

Fees were reasonable

Comments (0)Was this helpful?:
Highest Ethos of customer ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Saj'
Services : 20
Would you recommend ? : Yes
Postcode : B66

23 Nov 2018
People found this helpful0

I would like to commend on the high standards and impeccable service provided to me from the staff at hagley road branch notably from Becky,Kelly,Eva and Ben. They have been absolutely fantastic in assisting me in my interests and enquires in search of a property after my appalling experience with... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Excellent ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Harborne'
Services : Sales( As a Vendor )
Sold price : £184950
Would you recommend ? : Yes
Postcode : B17

31 Mar 2018
People found this helpful0

I founds Oulsnams to be professional and friendly. Every person I spoke to was easy to deal with and they answered the phone! Jenna kept me updated all along the way and dealt with my difficult buyer extremely well. She took all the stress out of the move and I am very glad I chose Oulsnams to... Read Full Review


Comments on Agent Fees

The fees are very reasonable. They are transparent and there are no hidden fees for viewings.

Comments (0)Was this helpful?:
I used this Estate Agent on ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'JanetG'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B68

26 Oct 2017
People found this helpful0

I used this Estate Agent on the recent sale of my property. I found the service second to none and that all members of staff treated my sale both professionally and efficiently whilst still maintaining a friendly attitude. Each member of staff had a can do approach and I was kept informed every... Read Full Review


Comments on Agent Fees

I feel the fees were in line with the level of service and professionalism offered, I had no concerns at any time.

Comments (0)Was this helpful?:
Excellent service from start ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Warley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B67

2 Oct 2017
People found this helpful0

Excellent service from start to finish. Valuation was just right, photos are fantastic and no agent comes close to the way Oulsnam's present their properties online. They know the area very well, have sold the majority of the properties on our street over many years and were flexible in... Read Full Review


Comments on Agent Fees

Fees very reasonable, well worth paying the extra compared to an online only agent. They present the property very well and arranged viewings promptly and efficiently. You just don't get that with online only agents and that can only harm your prospects of getting the best price for your property.

Comments (0)Was this helpful?:
I have used Robert Oulsnam ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Garet'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B67

2 Sept 2017
People found this helpful0

I have used Robert Oulsnam (Hagley Road) twice now in 2014 to sell a house an again this year. Both times I dealt mainly with Ben and Becky and they were extremely helpful throughout the whole experience of selling our house, which was a difficult experience due the buyer dragging their feet at... Read Full Review


Comments on Agent Fees

I think the estate agent’s fees charged were very reasonable as the job performed by the staff, the marketing of the property and service provided is excellent. Although I’m sure online estate agents may appear cheaper, the service offered by the Hagley Branch far outweighs that small saving.

Comments (0)Was this helpful?:
Really professional service . ...

Share On :  FacebookTwitter

5 Star Review

By : 'Claire'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B66

20 Mar 2017
People found this helpful0

Really professional service . Fantastic communication, made me feel very relaxed at this stressful time of moving house. Would highly recommend their... Read Full Review

Comments (0)Was this helpful?:
Handled the whole process ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'LSINGH'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B67

8 Feb 2017
People found this helpful0

Handled the whole process from enquiry, viewing to submitting offers in a very professional and ethical manner. The sale and purchase was made easy by the office producing exact memorandum of sales, clear and precise sales particulars and offered flexible viewing days/times. Throughout the actual... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Really helpful throughout a ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Claire'
Services : Sales( As a Vendor )
Sold price : £152000
Would you recommend ? : Yes
Postcode : B67

28 Jan 2017
People found this helpful0

Really helpful throughout a very long process. Excellent advice and kept us extremely well informed. Also provided a lot of guidance with a difficult accompanying sale with a different agent. Would very highly... Read Full Review


Comments on Agent Fees

No issue with the fees; just very pleased with the service provided.

Comments (0)Was this helpful?:
As first time buyers we ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Alex'
Services : Sales( As a Buyer )
Sold price : £194000
Would you recommend ? : Yes
Postcode : B63

22 Aug 2016
People found this helpful0

As first time buyers we weren't sure of what to expect nor the process of purchasing a house. Jodie completely put our mind at ease and we very much felt that she was there to support us. We felt very confident that Jodie and Kelly were looking after both the vendors and our best interests.... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
I sold my moms house by ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Bill'
Services : Sales( As a Vendor )
Sold price : £82
Would you recommend ? : Yes
Postcode : B68

25 Apr 2016
People found this helpful0

I sold my moms house by Auction through Hagley Rd office, the service was excellent from the start being friendly, polite, helpful I didn't have any problems they were very efficient, Ben inperticular keeping me from stressing by filling in sales form with me. Ian Mathews and Julie Kendall did a... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
We bought our house in ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'DR'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : B67

24 Apr 2016
People found this helpful0

We bought our house in Bearwood in 2011, then sold it in 2015, using the services of the RO team on both occasions. With regards to both, but to our sale in particular, we were very impressed. Ben took absolutely wonderful photographs of the house, which really showed it off to its best. Jodie did... Read Full Review


What agent could do to change your mind?

The fee was fairly standard, but the service exemplary. Well worth the fee!


Comments on Agent Fees

The fee was fairly standard, but the service exemplary. Well worth the fee!

Comments (0)Was this helpful?:
We have lived in Bearwood for ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Sale'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : B67

11 Feb 2016
People found this helpful0

We have lived in Bearwood for 15 years and in that time have rented a property and owned 2 in the last 14 years. We have always had dealings with local agents in the area well established at that. We approached a few local agents as well as Robert Oulsnam. Ben Palfrey initially came to visit us at ... Read Full Review


What agent could do to change your mind?

I think the estate agents fees charged were very reasonable as the job conducted by the staff, the marketing of the property and service provided is what you pay for. I would much rather pay a fair price knowing that the job is going to be carried out well than pay a cheap price to save money, at the same time I would be annoyed knowing I had paid too much money for a service that I did not feel I get.


Comments on Agent Fees

I think the estate agents fees charged were very reasonable as the job conducted by the staff, the marketing of the property and service provided is what you pay for. I would much rather pay a fair price knowing that the job is going to be carried out well than pay a cheap price to save money, at the same time I would be annoyed knowing I had paid too much money for a service that I did not feel I get.

Comments (0)Was this helpful?:
1 - 20 of 27 items
No Staff Registered

NaN - NaN of items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property. Contact Julie Powell at Head Office or email Julie@oulsnam.net

Last updated at 8/9/2016, 2:35:56 AM by allAgents

Awards won by Robert Oulsnam & Company, Birmingham B66 4AX