The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 25 Reviews
96% Recommended
100% sales valuation accuracy
86% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Navdeep
By : 'Adeel'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : RM7
I have used them a few times. Charles Stratton provides good service. Nav goes the extra mile and is very knowledgable about the area and developments which helps.
Very reasonable.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £240,000 | £240,000 |
| Lettings | 86% | 99% | £600 | £2,400 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 0 | 9 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Charles Stratton
192 Main Road, Gidea Park, Romford
RM2 5HA
01708 726817

No Branch Video found...


By : 'Maksim'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RM3
Called Charles Stratton Romford on Friday to rent an apartment. Asked to send me the account number for the deposit. After a few days, they requested all the data about i am . I sent all my data, a copy of my passport, data on wages, about the company in which I work. They said they would send a ... Read Full Review


By : 'Jack'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Tenant)
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : E20
Have dealt with Nav and Daren throughout the entirety of our tenancy and been very happy with the service. The move in process was all straight forward and always felt well managed. We moved into a brand new build which was still experiencing a few snagging issues for which the builder ... Read Full Review


By : 'Catherine'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE10
I would like to commend Nav and his staff for their excellent customer service! They take their time to understand your needs and tailor their services accordingly. Very detailed, clear communication and quick turnaround on queries. Would highly recommend! Thank you once ... Read Full Review
Appropriate

By : 'Raj'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : RM1
Received an excellent service from Nav of Charles Stratton. Property let was handled swiftly and very professionally. Having used various other local agents over the last 10 years, I can say that Charles Stratton will be the only one I will continue to do business ... Read Full Review
Good

By : 'JG'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RM1
I was planning on moving to a certain road and Nav was able to give simple impartial advice. A nice pleasant ... Read Full Review
good


By : 'Rachel'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RM16
Im not one to write reviews, but I felt I needed to on this occasion due to the outstanding customer service I received from the staff at Charles Stratton upon using their services to locate tenants for my property. I never though it would be a stress-free experience, but both Nav and Daren have ... Read Full Review
Good


By : 'Tugba'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : RM1
They are perfect. I would like to thank to daren and navdeep for their prefossianalism,their patient and for their ... Read Full Review
Good

By : 'Jaspreet'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : RM17
I would like to personally thank Daren for helping me find the right tenant for my property and also Nav for ensuring a swift process, you 100% went the extra mile!!! Would definitely be recommending your team to all my friends and family. Great ... Read Full Review
reasonable
By : navdeep singh
23 May 2018Hi Jaspreet thanks for your kind...

By : 'JuneC'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RM1
Nav responded very quickly to my requests, was always positive and made me feel that nothing was too much trouble. He is very confident which in turn inspired confidence. I am very happy in my dealings with him and his ... Read Full Review
The fees are very reasonable.

By : 'Irine'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RM19
Efficient service throughout the tenancy. Staff are always friendly and very helpful whenever I phoned them. I would hesitate to recommend ... Read Full Review
Very good
By : Irine
30 Mar 2018Typo error. Can't fault Charles Stratton. Brilliant service. I would not hesitate to recommend...

By : 'Adeel'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : RM7
I have used them a few times. Charles Stratton provides good service. Nav goes the extra mile and is very knowledgable about the area and developments which ... Read Full Review
Very reasonable.

By : 'Hannah'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Tenant)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : RM7
Nav has been very helpful in helping us with our move. He's efficient in answering questions, this is a bonus for us as we were 'first time movers' so to speak. The whole transition was very smooth and would definitely ... Read Full Review
Bit steep but we wouldn't know any different as was our first time moving.


By : '"Uncomplicated,'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RM7
Being new to the rental market as a tenant, its very daunting how to begin and who to contact to help with finding the right rental property. I looked at a lot of the larger companies in Romford and decided to go to more of a boutique Agent to see if they were more competitive with regards to ... Read Full Review
Excellent, uncomplicated fees!

By : 'Mr'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RM3
Charles Stratton dealt with letting my 3 bedroom house. Nav and his staff always listened to my requirements as a landlord. They were always polite and honest and updated me regularly. This agent made the entire letting process simple and easy for me. They found me a perfect professional tenant! ... Read Full Review
Their fees were brilliant. Their fees were actually the best out of all other agents.
Their fees were brilliant. Their fees were actually the best out of all other agents.

By : 'Amar'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : UB7
I contacted Charles Stratton and was delighted with the customer care, service and the amount of time they spent answering all my queries. The manager offered a very professional ... Read Full Review
Good

By : 'Andy'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : RM7
I would like to thank Mr Nav Singh for providing a fantastic and professional service, he was extremely helpfull throughout the letting process. I would not hesitate to recommend Nav or the team at Charles Stratton to manage your ... Read Full Review
Very good
Very good

By : 'Addy'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : RM7
I have dealt with many agents over the years for several properties I have bought, sold, let out or rented myself. This company is one of the best I have come across. Nav and his team were helpful and professional. We appreciated their service. They went over and above our expectations in many ... Read Full Review
Open to a reasonable negotiation. I felt the fees were competitive and I got my money's worth. Unlike other agents, they didn't charge for the extra help they provided us.
Open to a reasonable negotiation. I felt the fees were competitive and I got my money's worth. Unlike other agents, they didn't charge for the extra help they provided us.

By : 'Urvashi'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : RM7
I contacted Charles Stratton and was welcomed by Thomas, whom I found to be very accommodating. I was interesting in a 2 bedroom property and found that it was agreed to let, he then quickly offered that an alternative flat is available in the same development. He arranged a visit for me on the ... Read Full Review

By : 'Nicolas'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : RM7
Nav has been very efficient and accomodating with our properties rental process. A very professional approach, knowledgeable and very precise about the local market, but also a good listener as per our expectations from his agency and finally flexible with their terms, making us agree to contract ... Read Full Review
By : Nav Singh
30 Nov 2015Thank you Nicolas for your...

By : 'Harry'
Branch : Havering Romford, 192 Main Road
Services : Letting (As a Owner)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : RM16
I had a bad experience with a large estate agency company, when I decided to opt for a corporate company I did so on the belief that the person I spoke to at my property was the person that will be managing my property. This wasn't the case so I decided to act fast and change my package to a Let ... Read Full Review
As it was a management takeover found by another agent, I wasn't charged anything, a monthly management fee of 8% which is pretty normal.
By : Charles Stratton
14 Oct 2015Thank you Harry Bal for your response, always nice to hear that we are doing things the right way, looking forward to speaking to you...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Please send a message to mail@charlesstratton.co.uk We are members of PRS Property Redress Scheme.
Last updated at 4/2/2024, 6:33:28 AM by allAgents