Century Estate Agents

Dreadful estate agents and I strongly suggest you look elsewhere if you are renting a property in Leicester. • The cleaning before we moved in was substandard - the property's plumbing system was blocked and the carpet was sticky. We paid £40 for the carpet to be professionally cleaned [image enclosed below]. • We had no access to bins and Century took six months to resolve the issue. • The building has a faulty fire alarm system, and despite raising this issue repeatedly, the problem was never addressed by Century. • The oven did not work and Century took over a few weeks to address the issue. • Although we left the property in a significantly better condition than it was given to us, it was deemed to require a professional clean and Century took £40 from our deposit. • The deposit is required to be returned within 10 days. Nevertheless, 15 days after moving out, I rang Century to enquire about where its whereabouts and they had seemingly lost the bank details. Century persistently neglected to uphold basic living requirements. If you rent from them, take a picture of everything in the property as they will attempt to take £40 from you for a professional clean.