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The UK's Largest Customer Review Website for the Property Industry

1.5/5, 4 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'citygirl'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Unprofessional from the offset. The inventory on our move-in day was given to us by the agent, we "didn't have to bother with it if we didn't want to", and when we did bother, and spent time writing down the plenty of marks already there throughout all the rooms the agent just sat impatiently in the front room and clearly didn't care. Throughout our tenancy we had house inspections, that could have been done in the depth they performed them from the office on google earth. Everything was "fine" until we handed in our notice, then all of a sudden it wasn't up to scratch. Odd really.... I agree with the other reviewers that most, not ALL, but the vast majority of the staff are young, snotty and on serious power trips. You can tell they probably still live at home with their mums, as anyone with that attitude can't have much life experience whatsoever. Don't expect good things from these or you will be disappointed. But DO expect every trick in the book to try and avoid you getting all of your deposit back, even if you somehow manage to contract Kim & Aggie to do the final clean-up.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
By : 'citygirl'
Branch : Aykley Heads, The Rivergreen Centre
Services : Letting (As a Tenant)
Would you recommend ? : No
Unprofessional from the offset. The inventory on our move-in day was given to us by the agent, we "didn't have to bother with it if we didn't want to", and when we did bother, and spent time writing down the plenty of marks already there throughout all the rooms the agent just sat ... Read Full Review
By : 'Durham'
Branch : Aykley Heads, The Rivergreen Centre
Services : Letting (As a Tenant)
Would you recommend ? : No
This agency are ok, if you don't mind being patronised to death! It seems to be run by snooty young women who think they are a cut above the rest and enjoy talking down to people. They clearly don't like tenants. Some of the tactics they use are underhand (they arranged a checkout of the property I ... Read Full Review
By : 'Durham'
Branch : Aykley Heads, The Rivergreen Centre
Services : Letting (As a Tenant)
Would you recommend ? : No
This agency are ok, if you don't mind being patronised to death! It seems to be run by snooty young women who think they are a cut above the rest and enjoy talking down to people. They clearly don't like tenants. Some of the tactics they use are underhand (they arranged a checkout of the property I ... Read Full Review
By : 'Charlie'
Branch : Aykley Heads, The Rivergreen Centre
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Do NOT rent from these people - they charge £300 for so-called 'administrative' charges only to do nothing but apparently pick up the phone to check someone works where they say they work, despite them being supplied with official letters wasting my company's time that I worked for!! They look ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.