Very pleased with the service I receive from Thorgills and my property manager Haffeeza Rasheed. She is very professional and provides an excellent... Read Full Review

Exceptional service! Vito was of great assistance and really made sure that I got the best service possible. I would definitely recommend this... Read Full Review

Vito has been assisting me throughout my search and has been there for me from start to finish. There is no other agent I could recommend... Read Full Review

Oustanding service. Will recommend this estate agency to everyone I know. Oustanding service from the young businessman whom assisted... Read Full Review

Vito helped me in my search and was very professional. I am satisfied and would recommend this agent to... Read Full Review

Vito cancelled my viewing with a pathetic excuse. I will never use this agency again. My appointment was at 1 he called at 9.30 to cancel it. I wanted to view it regardless and he could not be bothered to help... Read Full Review

Thorgills were so unprofessional and not like any estate agents I've dealt with. Me and a few friends were looking to move to the Chiswick area and found some properties that Thorgills managed. We had a viewing with them and immediately we were put under immense pressure to put in an offer... Read Full Review

I would like to warn people about this estate agent. I worked for the company as a Sales Broker recently and was asked on many occasions to do 'fake viewings' and in turn give 'fake feedback' to customers. What's worse is I was asked to do two fake viewings at the owners... Read Full Review

Although I was ready to pay up to 6 months in advance, they asked for 12 months advanced payment. RIdiculous. They wasted a lot of my time and couldn't work anything... Read Full Review

Three words sum up this Agency: Dishonest, Disjointed, Unprofessional. We are a professional reputable DPS accredited property management firm and I as Director can say with no reservation at all that Thorgills are the most dishonest and unprofessional Agency whom I have ever transacted with in ... Read Full Review

The landlord was scamming tenants. Barely any support from agency and this woman called Rachel was so rude when one of the tenants wanted to move out because of the condition of the flat. Getting our deposit back has been an absolute nightmare and it went on for over a year before receiving our... Read Full Review

i am extremely upset that these people came knocking on my door aggressively seeking business - it is harassment and... Read Full Review

Appalling service. Didn't show up for a viewing after I took the afternoon off work. Was told I'd been sent an email to cancel (which I hadn't). Besides cancelling via emailing is so lazy and unprofessional, especially when you don't receive a response to say the cancellation... Read Full Review

The Chiswick sales team were very professional when dealing with the sale of my property. They managed to find me a number of potential buyers within the first few days of being instructed, and had me under offer within a week. Very good company to work with and highly... Read Full Review

Very happy with the service I received from Daniel Madden and the team. They did exactly what they said they would do a lot quicker than I expected. Would recommend them to family and... Read Full Review

Excellent agent, dan and the team worked tirelessly to get me several offers within the first week of marketing before selling it for over the asking... Read Full Review

Terrible service ! We had some issues with our flat and had to deal with a number of people as they keep changing, finally someone who told us was the head of property management took over the issues but was only rude and inefficient, we end up paying for repairs as per dealing with them, Normally... Read Full Review

I have had the absolute displeasure of ever coming into contact with this farce of a company and want to share my nightmare experience with all potential clients, after being informed that there is such a forum to air and warn people of them: In a nutshell, Thorgills did not pay me 6 months worth... Read Full Review

Thorgills are without doubt the most unprofessional and singularly awful property agency that I have ever had the misfortune of dealing with. Ben Madden, the director, sweet-talked me with his sales patter and then proceeded to completely mismanage the letting of my beautiful 4-bed house in... Read Full Review

Complete lack of professionalism, didn't bother to turn up to viewings, and when called to find out if they were still coming, they refused to answer and sent a text to say they couldn't get hold of their 'client'. No apologies considering they already were an hour Late for 2 viewings. Wouldn't... Read Full Review