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Canary Wharf, London E14
2.7/5, 7 Reviews
43% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
75% letting fee satisfaction
"For nearly a year Michael..."
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1 Star Review
By : 'Buyer'
Services :
Sold price : £550000
Would you recommend ? : No
Postcode : E14
20 Jul 2017
People found this helpful5
For nearly a year Michael repeatedly contacted me about flat 3 ocean wharf which I was interested in buying. Throughout this period he had stated that the current service charge for the property was an amount of £4024. When I commenced reviewing the home management pack I discovered that it was a complete lie and the correct amount was £9800++. Even then he insisted that he was given the information by the seller. I question his integrity and professional ethics. Any average individual would have questioned the seller to find out why they chose to give a prior year's amount with deliberate intent to disguise the true cost. This was not the only reason that my purchase fell through, there were other matters where neither knight frank nor the seller were upfront about the serious issues connected to the property. After spending a lot of money on legal costs and valuation I am now back to square one and a deeply disappointed buyer whose trust in estate agents has been further eroded! The property was also fantastically overpriced which raised serious questions about the ethics of their valuation. The price was reduced several times from the time the property came on the market and they accepted my offer which was nearly £100k lower than the original asking price!! I would warn other potential serious buyers not to fall prey to the scheming, unprofessional and underhand behaviour of this agent representing knight frank who in my opinion are already viewed as operating in a sharkish and aggressive manner.
Comments on Agent Fees
Not applicable
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 100% | £550,000 | £720,000 |
| Lettings | 0% | 75% | £905 | £905 |
Address
Knight Frank
18-19 Cabot Square, London, Greater London
E14 4QW
020 7512 9955
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Knight Frank Branches (View All 96)
Fantastic service. Sold my ...
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5 Star Review
By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £720000
Would you recommend ? : Yes
Postcode : E14
3 Apr 2020
People found this helpful0
Fantastic service. Sold my flat within weeks of taking it on after previous agent had the flat over a year. Would use... Read Full Review
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By : Mandy Deacon
6 Apr 2020Many thanks for your comments and for taking the time to leave a...
Had a terrible experience ...
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1 Star Review
By : 'Crystable'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : E14
26 Feb 2020
People found this helpful1
Had a terrible experience with knight frank. The agent Luke Johnson in London Canary Wharf didn’t ask us for the offer in written and only agreed verbally and then cancelled the offer after two days sighting an higher... Read Full Review
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Terrible ...
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1 Star Review
By : 'Charles'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E15
16 Oct 2019
People found this helpful2
Moved over to London from NZ and signed up to move into a flat, were very clear that my partner was a locum and I was in a full time job so her salary may not count as permanently employed. Regardless the letting agent told us everything would be fine and that there was no way we would fail our... Read Full Review
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By : ralph tarr
9 Mar 2020Absolutely true final paragraph sums it up...
Meg Jackson was my property ...
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5 Star Review
By : 'Anon'
Services : Letting( As a Tenant )
Rent PCM : £905
Would you recommend ? : Yes
Postcode : E14
25 Oct 2017
People found this helpful0
Meg Jackson was my property manager for two years. In that time I barely had to contact her, everything we needed fixing or organising was taken off our hands as soon as Knight frank were notified. Had some awful letting agent experiences but this was so easy I didnt have to think about... Read Full Review
Comments on Agent Fees
High, but standard for London
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For nearly a year Michael ...
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1 Star Review
By : 'Buyer'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £550000
Would you recommend ? : No
Postcode : E14
20 Jul 2017
People found this helpful5
For nearly a year Michael repeatedly contacted me about flat 3 ocean wharf which I was interested in buying. Throughout this period he had stated that the current service charge for the property was an amount of £4024. When I commenced reviewing the home management pack I discovered that it... Read Full Review
Comments on Agent Fees
Not applicable
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Not happy with the services ...
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1 Star Review
By : 'Paul'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : E16
21 Mar 2017
People found this helpful5
Not happy with the services at all ! customer services after sales is not good at all, can discribe only in one work i.e.... Read Full Review
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I was involved with two ...
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5 Star Review
By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £850
Would you recommend ? : Yes
Postcode : E14
30 Jun 2014
People found this helpful1
I was involved with two property sales. One on behalf of a friend who sadly died, 88 Narrow Street, E14 and my own property at 39 Vitoria Wharf. Overall in both instances all staff were exceptional in the professionalism, availability and sensitivity. The process was well timed and I have... Read Full Review
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