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Knight Frank

5/5, 93 Reviews
100% Recommended

68% sales valuation accuracy

60% sales fee satisfaction

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Knight Frank LLP is the leading independent global property consultancy. Headquartered in London, Knight Frank, together with its US alliance partner, Newmark Grubb Knight Frank, operate from over 335 offices, in 52 countries, across six continents and has over 12,000 employees. The group advises clients ranging f
rom individual owners and buyers to major developers, investors and corporate tenants. For further information about the Company, please visit KnightFrank.com.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale68.00%60.00%£87,500£21,000,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
14133014062320
Address

Knight Frank
35a Wapping High StreetLondon, Greater London
E1W 1NR
020 7480 6848

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:00 - 19:00
  2. 08:00 - 19:00
  3. 08:00 - 19:00
  4. 08:00 - 19:00
  5. 08:00 - 18:00
  6. 10:00 - 17:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Knight Frank Branches (View All 96)
Beware of checkout extortion ...

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1 Star Review

By : 'Irene'
Branch : London, Unit 49, 55 Baker Street
Services : 2
Sold price : £1700
Would you recommend ? : No
Postcode : SE18

10 Oct 2025
People found this helpful

Rented a flat through them, were mostly ok although many issues with the flat and they were not really responsive, the checkout experience was the worst we ever had. Claimed half of our deposit damages that were already in the check in, couldn't substantiate the claims so the amount they asked ... Read Full Review

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Exceptional ...

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5 Star Review

By : 'Faisal'
Branch : London, Unit 49, 55 Baker Street
Services : 2
Would you recommend ? : Yes
Postcode : SW6

18 Sept 2025
People found this helpful

Working with Lety at Lillie Square was an absolute pleasure. Having dealt with countless real estate agents over the years renting flats both myself and my family, I can confidently say that Lety stands out from the crowd. Moving can be a stressful process, and my movein was no exception. There ... Read Full Review

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Exceptional Service from an ...

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5 Star Review

By : 'Faisal'
Branch : London, Unit 49, 55 Baker Street
Services : 2
Would you recommend ? : Yes
Postcode : SW6

18 Sept 2025
People found this helpful

Working with Lety at Lillie Square was an absolute pleasure. Having dealt with countless real estate agents over the years renting flats both myself and my family, I can confidently say that Lety stands out from the crowd. Moving can be a stressful process, and my movein was no exception. There ... Read Full Review

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Terrible Experience with ...

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1 Star Review

By : 'Guillermo'
Branch : Virginia Water, 20 Station Approach
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : GU25

27 Nov 2024
People found this helpful0

In July this year I had an offer accepted STC on a property marketed by Knight Frank. The agent dealing with this was Isabella T. The vendor and I agreed on a price subject to surveys etc. I arranged for a surveyor to visit the property, so the vendor was fully aware that I had arranged a full ... Read Full Review

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Absolutely awful experience! ...

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1 Star Review

By : 'Yana'
Branch : London, Unit 49, 55 Baker Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW8

23 Oct 2024
People found this helpful1

Absolutely awful experience! Very dirty flat, and they use a shady inventory report agency too! Which uses pictures of the dirty flat saying it is clean although it is clear that the surface on the picture is covered with 3 cm of dust and pieces of dirt. The check out report is twice as long as the ... Read Full Review

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Absolutely terrible letting ...

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1 Star Review

By : 'Anna'
Branch : London, Unit 49, 55 Baker Street
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : SW6

12 Sept 2024
People found this helpful0

Absolutely terrible letting agents, they were unable to deal with issues in the property from day and never got fixed for 20 months. Never had any issues with any other letting agents in 12 years renting in London. Their check out report was 100x more detailed then the check in report trying charge ... Read Full Review

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Fantastic customer service ...

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5 Star Review
UserName

By : 'OM'
Branch : Bath, 4 Wood Street, Queen Square
Services : Surveying (Surveys)
Sold price : £2000000
Would you recommend ? : Yes
Postcode : SN14

29 Aug 2024
People found this helpful0

Fantastic customer service & friendly staff who helped me value my property ... Read Full Review

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Sebastian Toy from Knight ...

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1 Star Review

By : 'Анастасия'
Branch : Islington, 353 Upper Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : N1C

30 Jul 2024
People found this helpful0

Sebastian Toy from Knight Frank is the worst realtor in the world I've ever spoken ... Read Full Review

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we appointed them to sell our ...

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1 Star Review

By : 'Richard'
Branch : Queens Park, 60 Salusbury Rd
Services : Sales (Prospective Vendor/Buyer)
Sold price : £21000000
Would you recommend ? : No
Postcode : NW10

21 May 2024
People found this helpful0

we appointed them to sell our property in Queens Park. It was an awful experience and we would not recommend them. They put our house on the market at a completely inflated price out of sink with similar properties in our road. It meant that we were always behind the market. They were also hugely ... Read Full Review

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Smooth & professional ...

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5 Star Review
UserName

By : 'JAMES'
Branch : Islington, 353 Upper Street
Services : Sales (As a Vendor)
Sold price : £87500
Would you recommend ? : Yes
Postcode : N7

26 Oct 2023
People found this helpful0

Smooth & professional process Agent James Hasting went above and beyond to get the sale trough in a timely & efficient manner. ... Read Full Review

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Fantastic ...

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5 Star Review
UserName

By : 'Rina'
Branch : London, 203 New Kings Road
Services : Letting (As a Tenant)
Rent PCM : £6500
Would you recommend ? : Yes
Postcode : SW6

5 Sept 2023
People found this helpful0

We have just rented a house in Fulham - thanks to Juliette , given the current demand good rentals we thought it would take forever and after several viewing with other really lovely agents Juliette nailed this on her first viewing with is us, we were the first to view and it was perfect, she ... Read Full Review

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Knight Frank dismiss my ...

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1 Star Review

By : 'Reed'
Branch : Exeter, 19 Southernhay East
Services : Online Auctions (Prospective Vendor/Buyer)
Sold price : £1250000
Would you recommend ? : No
Postcode : TQ12

14 Jul 2023
People found this helpful0

Knight Frank dismiss my complaint ( and expenses) for their due diligence failure in assessing whether a property in a cinder area was listed. Now advertised as listed. They blame their client, true maybe but their shared proportion of due diligence? Referring to ... Read Full Review

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Excellent team lead by ...

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5 Star Review
UserName

UserName

By : 'Nicolas'
Branch : Islington, 353 Upper Street
Services : Sales (As a Vendor)
Sold price : £2800000
Would you recommend ? : Yes
Postcode : N5

26 Jun 2023
People found this helpful0

Excellent team lead by Chelsea Whelan, very professional and clearly on the top of her work. Chelsea showed determination and dedication to push the deal through to the finish line. Definitely an stress-free experience with her. Well ... Read Full Review

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Greedy landlords supported by ...

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1 Star Review

By : 'Fran'
Branch : Notting Hill, 298 Westbourne Grove
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W2

9 Jan 2023
People found this helpful0

Myself & partner are both professionals with a joint salary of over £100k with excellent credit scores. We viewed a lovely property and wanted to secure it by giving the asking price. As someone else also gave the asking it went to a greedy bidding war! The agents we did ... Read Full Review

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Knight Frank is ...

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1 Star Review
UserName

By : 'Eka'
Branch : Chelsea London, 60 Sloane Avenue
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SW1X

9 Sept 2022
People found this helpful3

Knight Frank is unprofessional real estate agent with unprofessional property management! We have rented an expensive house in the heart of Knightsbridge . During the viewing we were told that the house is newly renovated with heated floors. Knight Frank personnel seem to aim for good level ... Read Full Review

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It's a bad as they ...

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1 Star Review

By : 'Julie'
Branch : London, Unit 49, 55 Baker Street
Services : Letting (As a Tenant)
Rent PCM : £2700
Would you recommend ? : No
Postcode : NW3

2 Sept 2022
People found this helpful1

It's a bad as they say.... We have now moved out and it feels like we have finally got our lives back. I should have read these reviews before renting from them. The property management service (run out of Baker Street) was appalling and I can honestly say we feel traumatised by our ... Read Full Review

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Google reviews are fake, this ...

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1 Star Review

By : 'meredith'
Branch : Islington, 353 Upper Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : EC1V

30 Mar 2022
People found this helpful2

I'm not someone to write reviews often, especially negative ones, but this is egregious and hopefully dissuades someone from renting with Knight Frank. My family's experience has been absolutely atrocious from the moment we moved in. Here are a few of the worst items: - Broken ... Read Full Review

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As property managers they are ...

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1 Star Review

By : 'Kevin'
Branch : Chelsea London, 60 Sloane Avenue
Services : Letting (As a Tenant)
Rent PCM : £1275
Would you recommend ? : No
Postcode : DA1

28 Oct 2021
People found this helpful1

As property managers they are appalling. I have now been waiting for 6 months for my shower and bath to be fixed. Nothing but excuses after excuses received from the agents. I’m now resorting to using the gym showers. Horrible ... Read Full Review

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Unresponsive and ...

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1 Star Review

By : 'Patrick'
Branch : Hyde Park, 1 Craven Terrace
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : W2

29 Sept 2021
People found this helpful2

My experience with KF has been awful. After making an offer and putting in a deposit, the agent was impossible to reach and ignored multiple requests for assistance and information. They only contacted me for move-in last minute, necessitating a lot of last minute arrangements on my part. I moved ... Read Full Review

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The situation is getting even ...

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1 Star Review

By : 'H'
Branch : London, 82-83 Chester Square
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW1P

25 Sept 2021
People found this helpful1

The situation is getting even worse. After moving in a new apartment, the fridge is broken. I tried contacting AM agent, but no reply. What a ... Read Full Review

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1 - 20 of 93 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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