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Winchester, SO23
3.5/5, 6 Reviews
50% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
67% letting fee satisfaction
Your Move estate agents, Winchester can be found at the top of the High Street on the corner of Staple Gardens and has a small car park at the rear of the building for the convenience of our customers. The branch is based in the centre of this Hampshire city. We provide a comprehensive sales and lettings service t
ailored to fit your requirements.
"The property was filthy upon..."
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1 Star Review
By : 'Sam'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : SO22
8 Jul 2017
People found this helpful1
The property was filthy upon move in and smelt strongly of stale cigarette smoke, the rooms were mouldy, items were left behind by precious tenants and the boiler didn't work. After showering the first night I walked barefoot to the kitchen only for my feet to then be black from how filthy the floors were. The bathroom door had not been replaced despite being bent from someone clearly trying to kick it down, the gardens were hugely overgrown and the window handles were broken, as well as the house being poorly insulated. The rent was far too expensive especially considering the state of the house and a professional clean was not provided as it should have been until approximately 3 weeks after move in, at which point it was difficult to do because of our things being in the house. They also changed the payment reference partway through the tenancy due to the house changing hands, and did not inform us, after which they claimed we owed them rent of approximately �4,000. They also refused to take responsibility or provide help with any issues we had with the house including a potentially deadly boiler that when switched on could leak carbon monoxide according to the engineer. DO NOT RENT FROM YOURMOVE. They are the worst company I have EVER rented from, and despite their own mistakes managing their accounts, rather than checking we had actually paid rent they decided to threaten us instead, despite having paid it.
Comments on Agent Fees
Very poor, large sums of money paid upfront as well as on a monthly basis for a house that was nothing like we saw before movement
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £275,000 | £275,000 |
| Lettings | 100% | 67% | £750 | £750 |
Address
Your Move
Talbot House, 83 High Street, Winchester, Hampshire
SO23 9AP
01962 844822
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Your Move Branches (View All 263)
mrs ...
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5 Star Review
By : 'liz'
Services : Sales (As a Vendor)
Sold price : £260
Would you recommend ? : Yes
Postcode : SO23
11 Jul 2018
People found this helpful0
I have recently sold my flat with Your Move Wincher. My Estate Agent Oli Robins, was marvellous. Enthusiastic , polite and helpful He always kept me informed of the sitauation. He managed to sell my flat quickly and I was delighted Thank yoh... Read Full Review
Comments on Agent Fees
satisfactory.
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Excellent. Above and ...
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5 Star Review
By : 'Fern'
Services : Mortgages (I got a mortgage through them)
Would you recommend ? : No
Postcode : SP11
4 Apr 2018
People found this helpful0
This will be the 4th mortgage/remortgage through your move. The 2nd of which we have done or are in the process of going through with Julie. She is absolutely outstanding. She has treated us amazingly and done some excellent work for us in finding us the best mortgage and life insurance plus all... Read Full Review
Comments on Agent Fees
Very good fees. Lower than expected. Worth every penny and more!
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The property was filthy upon ...
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1 Star Review
By : 'Sam'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO22
8 Jul 2017
People found this helpful1
The property was filthy upon move in and smelt strongly of stale cigarette smoke, the rooms were mouldy, items were left behind by precious tenants and the boiler didn't work. After showering the first night I walked barefoot to the kitchen only for my feet to then be black from how filthy the... Read Full Review
Comments on Agent Fees
Very poor, large sums of money paid upfront as well as on a monthly basis for a house that was nothing like we saw before movement
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We have been very happy with ...
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4 Star Review
By : 'Anna'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SO21
6 Mar 2017
People found this helpful0
We have been very happy with the service given by the winchester branch and in particular by the efficiency of Christine... Read Full Review
Comments on Agent Fees
As expected
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I am an overseas landlord and ...
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5 Star Review
By : 'Ian'
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : SO21
24 Sept 2015
People found this helpful0
I am an overseas landlord and your move have managed my rental property for several years. They have provided exemplary service throughout and I would not hesitate to recommend them. Christine Walter in particular has managed our property exceptionally well and has consistently provided a... Read Full Review
What agent could do to change your mind?
Very competitive
Comments on Agent Fees
Very competitive
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[[EDIT ORIGINAL START]] Our ...
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1 Star Review
By : 'BB'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SO51
10 Apr 2013
People found this helpful4
[[EDIT ORIGINAL START]] Our Tenancy was flawed from the outset. The house was managed by Yourmove (YM)as the Landlady lives in Australia. We are good tenants and have never missed rent payment. We lived in a shared house and all got 'credit checked/referenced' on our way in for £70 each. Then ... Read Full Review
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By : Archie T
4 Jul 2013Hi this is interesting - as a long suffering YM landlord to see the other side. When I had direct contact with my tenants they told me how YM slagged me off to them - they knew it was all lies as we...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
www.your-move.co.uk/help/complaints-process
Last updated at 12/16/2015, 6:40:56 AM by allAgents
