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The UK's Largest Customer Review Website for the Property Industry

4.8/5, 39 Reviews
97% Recommended
100% letting valuation accuracy
95% letting fee satisfaction
By : 'Karruckter'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : N1
It is always a pleasure to deal with Giuseppe as he is always on hand for me to ask daft questions. Very knowledgeable about the market place and helpful with the finer points of contracts as legislations change. I will definitely use Lionyard again.
They are very competitive if not cheaper, I feel I get my moneys worth, so no complaints at all.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 95.00% | £650 | £2,600 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 18 | 1 | 0 | 0 | 0 | 0 | 4 | 0 |
Lionyard Lettings
10 Lion Yard, Tremadoc Road, London, Greater London
sw4 7nq
0207 6226412






By : 'Sarah'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : SE7
Really proffesional, helpful and customer service oriented team. Always a pleasure to be in contact. Problems are solved immediately. ... Read Full Review

By : 'Nia'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE24
Eddie was extremely helpful when I was asking about the process and the contract and patiently explained everything and was happy to compromise so that the contract was to my liking. I would definitely recommend this ... Read Full Review
I had no agent fees to my surprise. Great experience


By : 'Cleo'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW1
I have had very good and helpful interactions with both Eddie and Giuseppe. When contacted over email I have always received swift responses and wherever actions were required they've been carried out quickly with very little admin needed from myself. Renting/working with them has been a ... Read Full Review
Good

By : 'Nancy'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE6
Met eddie for a viewing. He was polite, porfessional and informative. He replied to my messages and questions in time. Great Job ... Read Full Review
Cool

By : 'Georgy'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW11
Very efficient- Highly recommendable! Always helpful and happy to answer any questions or queries we had, and always quick to respond.The process could not have gone smoother for us! Thank ... Read Full Review

By : 'Emma'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW17
I would highly recommend the team at lion Yard lettings, we have found them to be thoroughly helpful and accommodating to any questions or problems we have encountered. They are always quick to respond and are by far the best agents we have encountered in ... Read Full Review
Good


By : 'Alex'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
Eddie and Giuseppe are both very nice and helpful. As long as you make them aware of the problems you can encounter with your accommodation, they will do their best to solve them. They also have a very efficient maintenance ... Read Full Review
By : 'Andrii'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW19
As a management agency they are mediocre at best. Giuseppe Lopiccolo promises a lot, but not doing much. They often leave their tenants on their own with the property's problems. In our case they even forgot to return the deposit at the end of tenancy, which resulted in a deposit dispute. So my ... Read Full Review
By : Lion Yard Lettings
21 Sept 2017Dear Andrii, Thank you for your comments. I can assure you that Lion Yard Lettings had not forgotten to return your deposit. The slight delay was because we required quotations to repair the ...


By : 'Anonymous'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW19
Great service and apartment. They were very helpful from the start. They furnished the already beautiful place with new furniture and new washer/dryer. Even during the sign up process they helped me with everything. From referencing to e-payments they walked me through every step at the office. ... Read Full Review
Good
By : 'Karruckter'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N1
It is always a pleasure to deal with Giuseppe as he is always on hand for me to ask daft questions. Very knowledgeable about the market place and helpful with the finer points of contracts as legislations change. I will definitely use Lionyard ... Read Full Review
They are very competitive if not cheaper, I feel I get my moneys worth, so no complaints at all.

By : 'Chiara'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : SE24
I haven't that much experiences with agencies or agents but personally Eddie has been outstanding! Always kind, patient and ... Read Full Review
By : 'Eran'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
Lion Yard were really helpful and informative when helping me with moving into my new room. They have also been really quick with fixing any problems that we have had! Would definitely recommend them to friends, as they are very relaxed whilst being very helpful at all ... Read Full Review
Agent fees are a bit high.

By : 'Conor'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : SW24
Very professional service. I was desperate to get a place as soon as possible & I feel like the team went above & beyond to help me. Highly ... Read Full Review
By : 'L'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IP33
We've recently rented a property with Lion Yard Lettings and it's been a straightforward and positive experience. All the people we've had contact with have been professional, helpful and ... Read Full Review
Fees are transparent and fair

By : 'Adam'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : N1
Excellent and efficient service. Guiseppe was friendly, genuine and easily contacted. Was accommodating for visiting the property and the property is ... Read Full Review
Fair


By : 'Kaisa'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SE15
I was looking for a flat and got an email from Hema Kainth. I was being introduced to this beautiful renovated 1 bedroom flat in Peckham. I met Eddie Patricio at the flat and totally loved the laidback but very professional attitude that Eddie had. He was able to tell me a lot about the flat and i ... Read Full Review
very reasonable, would use their services again if I ever need to.

By : 'Renaissance'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( Property Management )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : SE13
We entrust Giuseppe and the team with 20 of our properties. They manage a range of actives on our behalf including maintenance and tenant on-boarding with 100+ tenants it can be a challenge but Lion-Yard always step up and deliver. They keep fee's low and service standards high, a winning ... Read Full Review
good
By : Essie Barnett
6 Jan 2017Thank you for your review. We rely on your feedback to ensure we are meeting the needs of both our landlords and tenants. We want to know if you are happy with the service we provide and if you...
By : 'Niran'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SE14
Opened at the weekend so I could collect my keys as I couldn't do so during normal opening hours. Really helpful and swift replies to any house ... Read Full Review
By : Essie Barnett
6 Jan 2017Thank you for your review. We rely on your feedback to ensure we are meeting the needs of both our landlords and tenants. We want to know if you are happy with the service we provide and if you...

By : 'Dominika'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW19
Giuseppe is an excellent agent.Very helpful and responding to all enquiries and any problems in flat quickly.Highly ... Read Full Review

By : 'PAUL'
Branch : Clapham, 10 Lion Yard, Tremadoc Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SW19
Lionyard lettings have always been very diligent when reporting any issues to them making sure your issue is looked into for a quick resolution, communication is always key in anything and this is something they do well at keeping the tenant ... Read Full Review
I found the fees to be very reasonable compared with a lot of other agents who in affect do the same searches.
I found the fees to be very reasonable compared with a lot of other agents who in affect do the same searches.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Our policy Lion Yard Lettings Ltd is committed to providing the highest levels of care to all our customers. If you are in any way dissatisfied with our service, then please let us know as soon as possible. This will help us to continually improve our service to you. What to do if you have a complaint Please contact us at the above address, detailing the nature of your complaint. We would ask you to provide your contact details, and indicate your preferred method of communication, e.g. telephone, email. Our complaints procedure ?Complaints can be made by letter, fax, email or telephone. ?We will acknowledge receipt of your complaint, using your preferred method of communication, within three working days. ?We take all complaints seriously and aim to address your concerns thoroughly, promptly, and politely. ?Complaints should normally be directed to the member of staff with whom you have been dealing, in order to allow them to explain what actions have been taken and to help resolve your concerns. If you prefer, you may ask for the name of their line manager and direct your complaint to them. ?We aim to resolve all customer complaints as quickly as possible. The length of time will depend on the issues involved. If it is not possible to reach a prompt conclusion, we will contact you with an explanation, and set out expected timescales by which matters should be resolved. ?Any correspondence will be treated in confidence. An exception will be made in the event that a third party is implicated by your complaint, and we need to discuss the details of your issue with them in order to reach a satisfactory conclusion. ?We aim to resolve all our customer complaints internally. If, however, you are not satisfied with the outcome of our complaints procedure, then please contact The Property Ombudsman.
Last updated at 4/25/2017, 8:25:36 AM by allAgents