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Clifton Property Services

1.7/5, 20 Reviews
15% Recommended

25% sales valuation accuracy

50% letting valuation accuracy

38% sales fee satisfaction

38% letting fee satisfaction

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"Very professional, efficient..."

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5 Star Review

By : 'Sam'
Services : Letting(I am a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BS6

2 Aug 2017
People found this helpful0

Very professional, efficient and friendly. I have recommended them several times. The team went out of their way to find me the right rental for me. Nothing seemed too much trouble.


Comments on Agent Fees

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales25%38%£275,000£275,000
Lettings50%38%£370£1,400
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
20116000001
Address

Clifton Property Services
150 Whiteladies RoadBristol, North Somerset
BS8 2XZ
0 1179 743233

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Terrible ...

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1 Star Review

By : 'Arhum'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS2

24 Sept 2021
People found this helpful0

Worst company to deal with. Please whoever reading this, stay away from this unprofessional fraudulent company. Such an Unprofessional staff don't pick call or respond to ... Read Full Review

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To begin with, throughout ...

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1 Star Review

By : 'Disgruntled'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS6

5 Nov 2017
People found this helpful1

To begin with, throughout over a year's correspondence with* she never once spelled my name correctly despite having access to my tenancy agreement, passport, and other documents. My name was even incorrect on the tenancy agreements and nobody bothered to correct this; considering the agency had a ... Read Full Review


Comments on Agent Fees

Far too much much considering we received substandard service

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Very professional, efficient ...

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5 Star Review

By : 'Sam'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : BS6

2 Aug 2017
People found this helpful0

Very professional, efficient and friendly. I have recommended them several times. The team went out of their way to find me the right rental for me. Nothing seemed too much ... Read Full Review


Comments on Agent Fees

Standard.

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NOT RELIABLE, GROUP OF ...

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1 Star Review

By : 'Taras'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS41

27 Jan 2017
People found this helpful6

NOT RELIABLE, GROUP OF AMATEURS Didn't come for the checkout despite a fact that they have been informed 1 month in advance. They didn't inform me about next visit, so finally the checkout has been done without any tenant representative. Poor communication skills, zero support. Didn't return the ... Read Full Review

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Cliftons have managed our ...

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5 Star Review

By : 'Julia'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BS7

17 Oct 2016
People found this helpful0

Cliftons have managed our rental property for over 10 years. Their standard of service is excellent and very professional. They ensure our property is looked after and manage any issues that are raised by the tenants after seeking our approval first. I would recommend them to any other landlord ... Read Full Review


Comments on Agent Fees

Good

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A very caring and ...

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5 Star Review
UserName

By : 'Dennis'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BS8

5 Oct 2016
People found this helpful0

A very caring and professional member of staff.Dealt with the changes efficiently and effectively and came up with positive solutions when continuing tenancy ... Read Full Review


Comments on Agent Fees

Good

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STAY AWAY! I have dealt with ...

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1 Star Review

By : 'Annoyed'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : BS1

10 Feb 2016
People found this helpful5

STAY AWAY! I have dealt with Clifton Proerty Services twice now - once when we moved in, and now that the flat is being rented via them again. This was not a CPS managed property, just a private landlord using CPS to advertise and manage viewings etc. When we rented, CPS took our agency fees, and ... Read Full Review


Comments on Agent Fees

When you include VAT, agency fees are nearly 1/2 a months rent! And if you don't get the place, they WILL try and keep your fees!!!

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We are 6 students, coming to ...

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1 Star Review
UserName

UserName

By : 'student19994'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : BS2

28 May 2015
People found this helpful4

We are 6 students, coming to the end of our year long tenancy with Clifton Properties and they have proved to be difficult at every opportunity. In the last month the fridge and the dishwasher has broken and we have incurred a cost for their replacement. Throughout the year there have been ... Read Full Review

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Took money off us at the end ...

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2 Star Review

By : 'Unhappy'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Rent PCM : £370
Would you recommend ? : No
Postcode : BS8

24 Sept 2014
People found this helpful2

Took money off us at the end and couldn't give a proper reason and would not return it. Only replied to some ... Read Full Review


What agent could do to change your mind?

Not taken out a £60 signing out fee which took all of about 2 minutes. Given back our deposit or provided a valid reason for keeping it. Replied to all emails.

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I am not normally one to post ...

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1 Star Review

By : 'Jim'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS3

12 Sept 2014
People found this helpful2

I am not normally one to post reviews about companies online, but in this case, I really feel the need to share my experience in the hope that it will put people of from using this terrible, fraudulent company. As others have said, they were friendly and professional during the viewing ... Read Full Review


What agent could do to change your mind?

Shut down.

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Dealing with Clifton Property ...

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1 Star Review

By : 'Luke'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS7

12 Sept 2014
People found this helpful2

Dealing with Clifton Property Service is something much like a bad joke, unpleasant and awfully long-winded. My flatmates and had several problems over the year from simple utilities not working (lawn mower & vacuum) to them saying that obvious things were on the inventory when they clearly ... Read Full Review

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I don't even know where to ...

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1 Star Review
UserName

UserName

By : 'Tony'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Rent PCM : £820
Would you recommend ? : No
Postcode : BS6

3 Sept 2014
People found this helpful3

I don't even know where to begin, but the previous reviewer pretty much sums it up well. Rude, unpleasant, extremely unhelpful, fabricating lies. I was told I had agreed to the apartment being professionally cleaned, which was a complete fabrication, as I had not signed anything. We had no running ... Read Full Review

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Clifton Property Services are ...

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1 Star Review
UserName

UserName

By : 'Felicity'
Branch : Bristol, 150 Whiteladies Road
Services : Property Management (They manage our building)
Rent PCM : £375
Would you recommend ? : No
Postcode : BS8

8 Aug 2014
People found this helpful2

Clifton Property Services are the worst estate agents I have ever dealt with. They ignored emails throughout the year and would be slow to reply to the ones they did. The staff are extremely rude and unpleasant to deal with. They charge a check-out fee which was £60 for each for us and on top of ... Read Full Review

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At the beginning they seem ...

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2 Star Review

By : 'JoeTennant'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS3

10 Feb 2014
People found this helpful4

At the beginning they seem like a very professional agency, but once you become a tenant the service could not be more precarious. They are unresponsive, the only way to talk to them is to go to the agency because they do not reply to emails and the mobile phone is only for "emergencies". ... Read Full Review

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CPSL are without a doubt the ...

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1 Star Review
UserName

By : 'StudentTenant123'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS6

1 Jul 2013
People found this helpful4

CPSL are without a doubt the worst estate agents I have ever dealt with. They charge high prices for, in my experience, properties with massive hidden problems and then refuse to do a single thing to help you whilst you live there. I lived with a huge patch of permeating damp on my bedroom wall ... Read Full Review


What agent could do to change your mind?

The agent could have: - communicated with tenants i.e. taken fewer than 4 consecutive emails to respond, every time. - dealt with problems such as permeating damp, or at least come up with some form of compensation for the damp living conditions - not been rude every time we contacted them - been transparent about the underlying problems with the property

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Steer clear of Clifton ...

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1 Star Review
UserName

By : 'Cian'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS8

29 May 2013
People found this helpful6

Steer clear of Clifton Property Services. They are crooks, who are just out to rip off students. They charge astronomical rates for houses which have underlying problems which are not made clear before renting a property through them. They use illegitimate contract law and bend the rules so they ... Read Full Review


What agent could do to change your mind?

They didn\'t do there job. They could have done any part of their role as agent and I would have been more satisfied.

Comments (1)Was this helpful?:

By : Bein

7 Feb 2014

I can confirm this. They never get back to you; are unhelpful and vague on the phone; only listen when you threaten to deduct money; and make empty promises, i.e. do not do as they promise when it...


We have found Clifton ...

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1 Star Review

By : 'Tenant'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS8

23 Apr 2013
People found this helpful4

We have found Clifton Property Services Limited's (CPSL) 'service' to be very poor. The initial consultant was friendly and helpful when we moved in, but after signing the contract we were directed to others in the team (property manager and senior consultant) who came across as evasive, rude ... Read Full Review


What agent could do to change your mind?

Provide decent customer service, i.e. be friendly and helpful, responding to queries in a timely fashion and attempting to resolve problems raised.

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For my unluckiness I had to ...

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1 Star Review

By : 'Luca'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No

6 Oct 2012
People found this helpful9

For my unluckiness I had to deal with this totally unprofessional agency. I lived in one apartment "administered" by them and trhough out the full period I had problem. The staff is not professional and able to deal with the situation, they simply do not care about calls and emails. They ... Read Full Review


What agent could do to change your mind?

Probably close down the business. Everything need to be changed!

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My flatmates and I are in the ...

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1 Star Review

By : 'H3mmi'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No

27 Jun 2012
People found this helpful6

My flatmates and I are in the process of renting a flat from Clifton Property on Whiteladies road, and we have found the service to be extremely poor. The first few dealings with them went fairly well, until the filling out of guarantor forms in which they took a month to point out (as a matter of ... Read Full Review

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Unprofessional service. ...

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1 Star Review

By : 'Liz'
Branch : Bristol, 150 Whiteladies Road
Services : Letting (As a Tenant)
Would you recommend ? : No

14 Nov 2011
People found this helpful6

Unprofessional service. Agents have no sense of urgency and seemed careless in returning calls, providing reassurances, sticking to deadlines and performing adequate checks. Staff was at times, rude and dismissive. Would not recommend them to any students/ colleagues going ... Read Full Review


What agent could do to change your mind?

Consideration Adhere to deadlines Professionalism Understanding the importance of customer service, we are after all the customer. At times it seemed as though they didn't want the custom.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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