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Grimsby, DN31
2.7/5, 7 Reviews
43% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
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"I have a unique view of..."
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1 Star Review
By : 'Mr'
Services :
Would you recommend ? : No
Postcode : DN31
10 May 2017
People found this helpful4
I have a unique view of Lovelle Bacons as I am currently renting and I have/had a property managed by them. As a renter they've never done any of the works needed on the house since we moved in (exposed wires, lights hanging by powerline only, light switches/power switches for shower in bathroom, exposed bulbs in bathroom, paper shoved into power sockets as insulation, insufficient fire alarms and kitchen door that doesn't close). They promised all this work to be done when we moved in. I have rented now for over a year and a half. I always get the excuse that they need to contact the landlord and never return my calls. In the end (to get the works done) I had to contact the council who came out and assessed the situation. Funny enough now Lovelle has set up a date to complete the works (here's hoping it gets done). As a Landlord, with them managing my house, they have NEVER done any of the work requested by myself or the tenants. I've had to do the work myself. The agreement was terminated as the property manager Andrew Cressy could not even agree if they was managing the property! Though they were taking their 10% cut from the rent. I cannot over stress NOT TO DEAL with this company as they do the minimal (like NOTHING) works.
Comments on Agent Fees
Like to take your money and do the minimal work (if any).
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By : Lovelle Bacons Estate Agency
7 Aug 2017Thank you for posting your feedback Mr Pearson. We are terribly disappointed that you feel that our service has not met the high standards we aspire too. We are still in communication yourself with regard to trying to rectify the matters and reach a mutually agreeable solution. Our customer service level is indeed very important to us and we strive every day to get it right. Our customer satisfaction survey is currently running at 98% of customers that would recommend us. We do hope to be able to reach a solution with yourself at the earliest convenience.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £237,000 | £415,000 |
Address
Lovelle Estate Agency
Hampton House, Church Lane, Grimsby, North East Lincolnshire
DN31 1JR
01472 251918
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Having a really negative ...
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1 Star Review
By : 'Molly'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : DN35
1 Oct 2024
People found this helpful0
Having a really negative experience living in a very mouldy damp... Read Full Review
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I was a landlord with Lovelle ...
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1 Star Review
By : 'Kay'
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : No
Postcode : DN31
15 Mar 2023
People found this helpful0
I was a landlord with Lovelle lettings in Grimsby. It was only when I left that the full scale of how poorly they had looked after my tenants became apparent. In addition they failed to let a property for six months and it let within two weeks of moving it to another agent. In addition, they ... Read Full Review
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I have recently moved over to ...
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5 Star Review
By : 'Tracy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : DN36
17 Dec 2021
People found this helpful0
I have recently moved over to Lovelle Lettings after previously renting out my house through another company. Everything went smoothly and I was kept up-to-date with all of the developments - whilst they ensured I had the right tenant in my property. All the team were very professional... Read Full Review
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I had excellent support ...
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5 Star Review
By : 'Lisa'
Services : Sales( As a Vendor )
Sold price : £237000
Would you recommend ? : Yes
Postcode : DN37
23 Apr 2021
People found this helpful0
I had excellent support from Chelsey from the beginning of listing our property right up until completion. No sale is ever straight forward, Chelsey’s excellent calm approach diffused several heated situations with inefficient solicitors further down our chain ..... I would highly... Read Full Review
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A complete nightmare trying ...
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1 Star Review
By : 'Ann'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : WF15
16 Jan 2021
People found this helpful1
A complete nightmare trying to organise viewings and a rental for my son who is a critical worker and recently found a job in Grimsby. The viewings are all during the day, the viewings are difficult and awkward to organise, The viewings are cancelled at the last minute as staff are sick. Told no... Read Full Review
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I have a unique view of ...
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1 Star Review
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DN31
10 May 2017
People found this helpful4
I have a unique view of Lovelle Bacons as I am currently renting and I have/had a property managed by them. As a renter they've never done any of the works needed on the house since we moved in (exposed wires, lights hanging by powerline only, light switches/power switches for shower in bathroom, ... Read Full Review
Comments on Agent Fees
Like to take your money and do the minimal work (if any).
Comments (1)Was this helpful?:
By : Lovelle Bacons Estate Agency
7 Aug 2017Thank you for posting your feedback Mr Pearson. We are terribly disappointed that you feel that our service has not met the high standards we aspire too. We are still in communication yourself with ...
We'd like to thank Lewis and ...
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5 Star Review
By : 'SOLD'
Services : Sales( As a Vendor )
Sold price : £415000
Would you recommend ? : Yes
Postcode : DN37
20 Mar 2017
People found this helpful1
We'd like to thank Lewis and his dedicate team at Lovelle's for their hard work and dedication whilst selling our home. They kept us informed from valuation to completion. They are true professionals in their market. Mr & Mrs... Read Full Review
Comments on Agent Fees
The fees are reasonable and in line with the market place. I wouldn't use an online agent personally.
Comments (1)Was this helpful?:
By : Lovelle Estate Agency Grimsby
1 Aug 2017Thank you so much Mr and Mrs Schofield that is very kind. The team were thrilled with your note. (PS we have only just worked out we can respond to your comment via allagents hence the...
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