Absolutely disgusted stay well clear of these so called estate agents! Was told had to take a property on a video tour which we agreed, paid our holding deposit 4th March 21 and property wasn’t available until 8th May 21 asked would it be ready for the date shown and numerous of times and ... Read Full Review

Very good experience and Five stars services. Anna Ozog is very helpful, kind and efficiency. I will recommend her for future tenants. Thank you... Read Full Review

Excellent , first class professional service from Anna at Townends, Woking. Took just a week from viewing the flat and moving in!! Anna was so incredibly helpful and made sure everything went smoothly. Excellent job done! Thank... Read Full Review

Excellent, first class service from Anna Ozog. Was amazing in sorting our tenancy within a week! Was incredibly helpful, nothing was too much trouble. Thank you so... Read Full Review

After contacting Townends HQ, I was helped by Antonios, who was willing to take the time to find a solution to my problem regarding my property in Woking. I found him to be professional, knowledgeable, and very... Read Full Review

Friendly and helpful service. Always a good atmosphere within the branch when I visit and I'm always offered a cuppa! The way I'm treated and my tenant is treated really feels that they are acting in my best interests. I would thoroughly... Read Full Review

Townends are by far, in my opinion, the worst Estate Agency out there, and have been an absolute nightmare, as tenants, to deal with. The majority are unprofessional, unreliable, utterly useless and complete liars. I will never, ever, use this company for anything ever again. If you ever use... Read Full Review

My daughter had nothing but problems renting property from this company, and not getting her deposit back. Please be... Read Full Review

Fantastic service from initial meeting with Brett and sale with Zack. Good number of viewings and offers. I would highly recommend Regents and... Read Full Review

Zack helped me find the perfect property. Being a first time buyer I didn't know what to expect along the way and Zack stayed in contact with me throughout the process, he always called when they had taken on a property which suited my requirements and would also call just to see how my search was... Read Full Review

Brett was chosen over 4 other local agents and his efforts on our behalf went far beyond our expectations, There were some problem at times but Brett was ever optimistic and realistic in his strategies and resolutions. He certainly has outstanding communication skills. All-in-all Brett and his... Read Full Review

Elle, has been extremely helpful , polite and professional in the whole process. She is very prompt to respond to emails, queries and clarifications. It's been great working with her over the last few... Read Full Review

Elle has been looking after my portfolio for just a little while but in the time has made a real service improvement. She is very professional in all matters, polite and very tenacious. Elle is happy to pick up any issue that may arise and whether it is her direct responsibility or not will see it... Read Full Review

Elle was very friendly and helpful. She was very considerate in areas such as confidentiality. She was also quick at returning calls and emails which really makes a... Read Full Review

Elle has been wonderful to liaise with regarding viewing and securing a property. she was always incredibly prompt in returning my emails and answering any... Read Full Review

Made the process very simple, easy and looked at our own individual needs! Amazing estate agent!!! Would always chose to speak to Elle if... Read Full Review

Elle and Emilio have really given me the best that they can provide. Having had a turbulent time with previous management I am very please with the service provided under the new... Read Full Review

Aneesah was very sweet, took us around even after office hours because we were only going to be in Woking for one day. The flats she showed us were lovely and met our needs quite well, and she was also able to get us very great offers. She replied to all our emails and inquiries with excellent... Read Full Review

Aneesah was not only charming and very well dressed at the time that we met up for the appointment to see the flat. She thoroughly went through the properties with us, answered our questions and further helped us to resolve many issues that we had. From the agents that I have dealt with in Woking,... Read Full Review

A massive thank you to Brett for all of his help and advice on regards to the sale of my property, being a smaller branch you really are treated like a person and not just another property on their books! He was able to offer us sound advice and guide us through the tricky process of selling a... Read Full Review