The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.3/5, 7 Reviews
86% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Nicola

Justin
By : 'Alexandra'
Services : Letting(I am a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : B5
Really mixed experiences with this agency. I've been renting witht them for more than two years but wouln't go back to renting from them because of some workers that have proved to be extremelly unhelpful.
Low agency fees in comparisson to other agencies in Birmingham
By : Sybilla Rose
30 Aug 2017Hi Alexandra, I am sorry to hear that you had a mixed experience with Arkade, could you please inform me of the details as we pride ourselves on high quality service. I would appreciate this and also the positives you received so I am able to discuss this through with the staff. Kind Regards
By : Sybilla Rose
10 Oct 2017Hi Alexandra, I have not received a response from you in regards to why you have rated us with one star when we are known for providing a high quality of service to all Landlords and Tenants. After looking in to your case I can see that you vacated the property without paying the last rent and left the property in a terrible condition which left the Landlord out of pocket. Due to this we had to use your deposit to pay the Landlord the rent and bring the property back up to standard to rent to the next Tenant. The Landlord and Arkade Property did a lot for you in regards to helping you and you disappointed us with the way you ended the tenancy. If you wish to discuss this further please do contact me.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £700 | £725 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 3 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Arkade Property
41 Warstone Lane, Birmingham, West Midlands
B18 6JJ
0121 212 3044




By : 'N'
Branch : Birmingham, 41 Warstone Lane
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B18
I have been a landlord client of Arkade Property for almost the whole of the 18 years I have owned my property. Responsible, professional, reliable, knowledgeable, courteous and friendly are just some of the words I would use to describe the service and personnel at Arkade. I would recommend them ... Read Full Review
By : 'Jas'
Branch : Birmingham, 41 Warstone Lane
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : B18
I moved into a rental apartment here in Jewellery Quarter just over 1 week ago, and this was arranged through Arkade Property. From start to finish, this 'check-in' process has been seamless. I've experienced exceptional customer service and particularly enjoyed ... Read Full Review

By : 'Dig'
Branch : Birmingham, 41 Warstone Lane
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : B94A
I recently approached Andrew Kay from Arkade Property about marketing a commercial unit in Digbeth. I found him to have a thoroughly professional approach. He understood straight away what we were looking to do and promptly proposed an appropriate strategy. He was very easy to work with and I have ... Read Full Review
Very reasonable


By : 'Richard'
Branch : Birmingham, 41 Warstone Lane
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : B12
I am extremely happy with the service provided. A professional, kind and friendly team of understanding individuals. Who made my stay at my rented property straightforward with no hassle or problem. Especially Justin who I spoke to on most ... Read Full Review
Good


By : 'CraigUpton'
Branch : Birmingham, 41 Warstone Lane
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : B13
The team have been fantastic! In both the sale and of the acquisition of my new home. I can't thank the Arkade team enough for all the help that they have given me during the entire process. I would highly recommend them to friends, family & ... Read Full Review
Good


By : 'James'
Branch : Birmingham, 41 Warstone Lane
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : Yes
Postcode : B18
I've been with Arkade now for 5 years across 3 properties. Each time they are friendly and professional. I don't normally give online reviews but I just read yet another cheap anonymous review that annoyed me. Arkade are great, upfront and decent. In my opinion you can't really go ... Read Full Review
They have always seemed cheaper than other agents.


By : 'Alexandra'
Branch : Birmingham, 41 Warstone Lane
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : B5
Really mixed experiences with this agency. I've been renting witht them for more than two years but wouln't go back to renting from them because of some workers that have proved to be extremelly ... Read Full Review
Low agency fees in comparisson to other agencies in Birmingham
By : Sybilla Rose
30 Aug 2017Hi Alexandra, I am sorry to hear that you had a mixed experience with Arkade, could you please inform me of the details as we pride ourselves on high quality service. I would appreciate this and also ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 10/23/2017, 7:49:30 AM by allAgents