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Glasgow, G3

4.6/5, 9 Reviews
89% Recommended

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"Quite honestly the worst..."

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1 Star Review

By : 'WeegieStudent'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : G11

26 May 2017
People found this helpful0

Quite honestly the worst rental from a tenants perspective ever. I leased a property as a student, and with the high market demand I jumped at a property, and agreed the 2 months advanced rent without protection terms, as well as a reservation fee. When I moved in the property was a state, and had its electricity disconnected! I cleaned it to the best of my ability for the whole first week. For the next 9 months I never heard from the letting agent. I was naive, and forgot to return the inventory that outlined any potential snags, however, received no reminders to do so. No sooner had I submitted my notice they had began to arrange viewings. Within a week, in the midst of my exam period I received an angry email from O'Neill's that a viewing had taken place, and they were not satisfied with the condition of the property - the complaint being, I had loads of paperwork and books cluttering the living room. Let me say this loudly and clearly - they issued me no notice as per our rental agreement that a viewing was to be carried out - they took someone round all my personal effects while I was out at university sitting an exam, then had the cheek to get ansty at me for leaving paperwork around. When I left the property, I leased a new property privately. Around 5 months later I received a cleaning invoice from O'Neill's, for faults which existed prior to my tenancy. As previously mentioned, I was a naive student, and forgot to return the inventory when i first moved in. I refused initially on these grounds. Within a fortnight, they had sent a Sheriff Officer round to my parents address demanding payment. After several months of intimidation, I agreed. I can't emphasise enough -NEVER RENT FROM O'NEILL'S!!! They do not maintain the property and they intimidate and extort tenants. NEVER EVER!!!


Comments on Agent Fees

Extortionate!

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By : O'Neill

20 Jul 2017

I'm slightly bemused as to who you are. We don't have any record of you, so would be grateful if you could let us know your name and address by contacting the office so that we can establish if this review is bonafide or bogus.


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Glasgow home rental - great ...

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5 Star Review

By : 'Tim'
Services : Letting (As a Tenant)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : G13

22 Apr 2021
People found this helpful0

I lived in a property as a tenant for three years and overall I was very happy with their service. They were always quick to respond for any requests or inquiries. They were very fair in how they treated me and I was never overcharged or charged any dubious fees. They also provided a letter of... Read Full Review

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I have used O ...

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5 Star Review
UserName

By : 'Tracey'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G20

3 Apr 2020
People found this helpful0

I have used O Neil’s for 15 years whilst living in Australia and have found them to be excellent. They are Professional, consistent and friendly. Of course over the years, there have been some occasional hiccups but the team OWN it and do everything they can to rectify the situation.... Read Full Review

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Rented a property for 5 years ...

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5 Star Review

By : 'Gordon'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G42

20 Mar 2020
People found this helpful0

Rented a property for 5 years with O'Neill. One of the best agents I've experienced. They were very responsive, especially with urgent issues in the flat. The staff have always been friendly and courteous. If you are a good tenant, treat the staff and property with respect you will... Read Full Review

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Rented a property for 5 years ...

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5 Star Review

By : 'Gordon'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : G42

20 Mar 2020
People found this helpful0

Rented a property for 5 years with O'Neill. One of the best agents I've experienced. They were very responsive, especially with urgent issues in the flat. The staff have always been friendly and courteous. If you are a good tenant, treat the staff and property with respect you will... Read Full Review

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You won’t find ...

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5 Star Review

By : 'Ian'
Services : Letting (As a Tenant)
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : G12

20 Mar 2020
People found this helpful0

We rented a property with O’Neill in Glasgow for 9 months. We found the service to be outstanding. Right from the first viewing, the staff were helpful, responsive, professional and friendly. We had a great property that we were really sorry to leave. Any minor repair or maintenance we... Read Full Review

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I rented my flat with ...

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5 Star Review

By : 'Catherine'
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : G41

21 Nov 2017
People found this helpful0

I rented my flat with O'Neill's Glasgow for 6 years after I moved abroad. They were recommended to me by a friend who had rented out her flat with them too.They are an excellent rental company. I never had any problems or worries as a landlord. They were very prompt, had an comprehensive... Read Full Review


Comments on Agent Fees

Agent fees are fine, acceptable. If any works/maintenance done, this was deducted from rent.

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I rented a property through ...

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5 Star Review

By : 'Kerri'
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : G31

11 Sept 2017
People found this helpful1

I rented a property through Oneills for 3 years while studying in Glasgow and never had an issue with the agents. They were always very helpful and quick to respond if I had any problems/maintenance issues. The staff were always very friendly and made me feel confortable to contact them when I... Read Full Review


Comments on Agent Fees

Good

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Rented my flat through ...

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5 Star Review

By : 'Richard'
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : G12

26 Aug 2017
People found this helpful0

Rented my flat through O'Neils when I left to work abroad. I had an excellent service with no hiccups and returned to find my property exactly as I had left it. Very... Read Full Review


Comments on Agent Fees

Seemed very fair

Comments (0)Was this helpful?:
Quite honestly the worst ...

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1 Star Review

By : 'WeegieStudent'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : G11

26 May 2017
People found this helpful0

Quite honestly the worst rental from a tenants perspective ever. I leased a property as a student, and with the high market demand I jumped at a property, and agreed the 2 months advanced rent without protection terms, as well as a reservation fee. When I moved in the property was a state, and had ... Read Full Review


Comments on Agent Fees

Extortionate!

Comments (1)Was this helpful?:

By : O'Neill

20 Jul 2017

I'm slightly bemused as to who you are. We don't have any record of you, so would be grateful if you could let us know your name and address by contacting the office so that we can establish if this ...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 7/2/2018, 7:58:57 AM by allAgents

Awards won by ONeill, Glasgow G3 7PY