We rented for 18 months with O'Neill in Edinburgh, and were happy with our stay. The process of applying for the flat went smoothly, and the agency had no problem using a deposit scheme instead of rent in lieu. We had an issue with our boiler at some point, and it was handled swiftly.... Read Full Review

If you decide to use them read carefully the contract, take pictures of everything in the house including the cleaning level, and always ask for a confirmation e-mail of what was discussed. Otherwise, you will have to pay lots of money to them at the... Read Full Review

O'Neill has to be the one of the best Letting agents in Edinburgh. I have been a work visitor to Edinburgh since 2014 but till date have not seen a more professional and empathetic Letting agent like them. Right from the day I rented out their apartment till I had to leave it 15 months later... Read Full Review

We only stayed a few months with O'neill and yet we were surprised by their responsiveness and kindness. Every problem we encountered, they were able to solve within a few days. I highly recommend O'neill... Read Full Review

It was wonderful experience during our tenancy period with ONeill Edinburgh.The Team was very quick and responsive. Their support for all technical needs to be much appreciated. Very good and definitely recommend... Read Full Review

O'Neill, the property agent I strongly recommend I have rent a flat for 15 months. During my stay, there were problems with the fan in the toilet, stove, and dishwasher, water leaking from the ceiling (a washing machine is placed in the cupboard in the flat upstairs). Every time I report... Read Full Review

We moved into a property in Edinburgh in 2016 and stayed until September 2020. Whenever we have had any issues, O'Neills have been quick to respond and resolve them. We've been impressed with the speed of them replacing things that had broken (and good quality replacements at that).... Read Full Review

Loved working with O'Neill. This was the first flat I've ever rented in the UK, specifically in Edinburgh, which is a very competitive market. I asked for advise to many friends and all of them had horrible experiences, didn't get deposits back, flats were not in good condition... Read Full Review

I'd strongly recommend O'Neill for the following: - Quick turnaround time - Highly professional people - Great services I would look forward to reach to O'Neill again when am back to Edinburgh... Read Full Review

I'd recommend O'Neill as a letting agent. They handled all our queries as best they could and dealt with our premature end of lease with a sensitivity that was much appreciated. I would lease from them... Read Full Review

I have rented a flat from O'Neill in Edinburgh for the past three years, and have received excellent services from the agency. Whenever maintenance issues were encountered, both Lyndsey and lucy dealt very professionally with these, and the problems were resolved as soon as possible. I would... Read Full Review

I stayed in a flat let by O'Neil for a year and a half. First they helped me with a very tricky previous letting agent and sorted everything so I didn't need to worry. Their staff are professional but still have a friendly rapport with customers. When I had minor issues in the... Read Full Review

During my time renting with O'neill in Edinburgh over 2 years and it was never a issue to anyone on there work force to help me out especially Lyndsey and John . I had some major problems with leaking over a winter period but was sorted ( not nice ) But they got it sorted and a lot... Read Full Review

The title of this review says everything you need to know about Lyndsey at O'Neill. Always very helpful and effective - Just like... Read Full Review

I've stayed at the property managed by O'Neills team for almost two years and it was a good experience. I've moved into a nicely cleaned flat and got all the help from the agency required. During the stay, O'Neills were very responsive and quick. All the issues were sorted in... Read Full Review

We had a great experience with O'Neil during all the years. Very professional staff and quick response for all the inquiries we needed Excellent communication always giving feedback on our requests. Very organized team. Cooperate and support! Very kind people committed to helping. I... Read Full Review

I have had a property with O'Neills for 9 years and have to say that the service I have received has without fail, been courteous, professional and above all, extremely good value for money. I wouldn't hesitate to recommend them to anyone looking to let a... Read Full Review

Having been a tenant for nearly 5 years my experience has been nothing but a quality service and customer care which was 2nd to none. All members of O'Neills have treated me with Dignity and respect always. Thank... Read Full Review

As a landlord I've been a client of O'Neills for almost twenty years. They have proved to be honest, reliable and thorough in every aspect of property management over all that time. Consequently I am delighted with their service (unlike some other letting agents I could name... Read Full Review

We have just rented through O'Neills and have had simply the best care ever - our last agents were useless! All maintenance was dealt with immediately and they are all a very friendly bunch. The check out went smoothly too. Huge thanks to all you guys. Will definitely recommend you to... Read Full Review