The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.8/5, 14 Reviews
71% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
60% sales fee satisfaction
60% letting fee satisfaction
By : 'MSHAHID'
Services :
Would you recommend ? : No
Brief Detail as Below. I am first time property buyer and the property I was buying through Connells Estate Agent in Slough. I started my paperwork on 28Feb12. At the time of starting paperwork they advised me to do your paper as early as possible, which I did. Connells (Ms Nadzada Gulmac) charge me extra fee to process my Mortgage even I could get my mortgage done myself but I was forced to process with Connells only, even they mention they got the same offer from some other person too, but because the person not processing mortgage with us, we do not want sell this property to him, and were blackmailed me too for the same. Total Amount Charged by Connells GBP 842.42. My mortgage done on 23Mar12 by the bank. I hired my Solicitors on 02Mar12 to start my paperwork and checks about the property. It cost me £1140. My paperwork finished by my Solicitors on 11Apr12. I signed Property Exchange Contract and gave the Advance payment Cheque on 12Apr12. All was done from my end on 12Apr12. During all this paper work I have asked many times Connells regarding the property missing information, but all the time they were fail to give me those information even I emailed them. This was the service I was getting all the way in this period. ---------- Forwarded message ---------- From: S M Date: Wed, 11 Apr 2012 17:51:19 +010 To: slough@connells.co.uk Dear Harry, Ragarding above property i was requested you few of details. 1- Service Charges?. 2- Single glaze Windows will be allowed to convert into Double glaze?. 3- Outstanding bills will be cleared by the seller?. 4- Building Insurance will be paid by Landlord?. 5- Flat Electric Clearance Certificate?. Could you please forward me above detail. ***Till today I did not get reply of above Questions by the Connells***. Now on 16Apr12. Connells they are calling me to inform me, they got a higher offer and you have to increase your offer or we have to sell next party. Now I want at least bring this information to all of the relevant Government department what are The Estate Agents polices. Watchdog Department should investigate with the Estate agents how they are robbing people. 1st of all if they do not have information about the property, why the sell them, they are trying to Robe the innocent people and with one property they make commissions of 10 time and blackmail people. It was very hard to earn all of the above money and they got for nothing and left me empty handed. Now at least I cannot think to buy a property for more two years.
1- Get me the Property or 2-Refund all of expenses (Agent/Solicitors Fee)
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 60% | £150,000 | £256,000 |
| Lettings | 100% | 60% | £750 | £900 |
Connells
111 High Street, Slough, Buckinghamshire
SL1 1DH
01753 810870

By : 'Steph'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SL2
Amarit was very helpful. We previously went with another estate agents and got messed about. Amarit understood and got us moved in very smoothly with no false promises and kept us up to date with everything. Very happy with overall... Read Full Review

By : 'Colin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SL1
Anthony was helpful and professional and gave good service when required without being to intrusive.He succeeded when the market was less than... Read Full Review
Agreed

By : 'BKendrick'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SL3
I had the pleasure of dealing with Beth when I recently let one of my properties. Beth made the whole process hassle free, and kept me informed at all stages of the process. I would definitely recommend Beth to friends, and will not hesitate to contact her again, should I require other... Read Full Review
Fee was what was expected for the job.

By : 'Maria'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SL2
Met Beth for a viewing and since then we had excellent communication, quick response to my enquiries. Beth created a friendly, helpful and understanding environment for me making me feel safe by her... Read Full Review
Reasonable

By : 'Naverooni'
Services : Sales( As a Vendor )
Sold price : £256000
Would you recommend ? : Yes
Postcode : SL1
Excellent service from start to finish. Anthony goes against the grain in providing a personal and caring attitude and is a valuable asset to the... Read Full Review
Average.

By : 'Samiya'
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : SL2
I sold my property through connells from the start anthony was very helpful always end of the phone when ever i needed to ask questions if not always called me soon as back..im grateful to anthony because sometimes i was stressed and upset he would always be positive and advise me... Read Full Review
Its fair because selling or buying is hard work...

By : 'Excellent'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW1
Anthony did a superb job of navigating my purchase and dealing with my solicitors who I will not be using again. Throughout the process Anthony diligently kept my informed and loaded with the... Read Full Review


By : 'Anup'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SL2
A big thanks to Harry and Anthony for our first house purchase. Good customer service. Very supportive staff. Excellent... Read Full Review

By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SL1
Excellent service from start to finish. As a FTB unsure of the process, Harry supported me throughout, along with Richard Cleves Mortgage consultant,... Read Full Review
N/A
By : 'Dr.'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : SL1
Worse state agent ever in the UK, staffs has no respect to there promise for calling back the clients, the staffs are very inefficient and worse of all is the manager Steven who dose not know any thing about his staffs and he is rubbish in his leadership. He is very rude and dose not respect... Read Full Review
Agent fees dose not correspond to their surface. Dr


By : 'Kathleen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SL2
Absolutely fantastic experience with Harry and Anthony (two extremely professional and courteous gentlemen) from Connells in Slough. My property sold quickly and For far more than I hoped; this company really knows what it is doing. I had previously read some negative feedback on the internet... Read Full Review
The fees were fixed and clearly discussed during the initial meeting. Excellent value; especially as my property sold for more than the initial asking price.
The fees were fixed and clearly discussed during the initial meeting. Excellent value; especially as my property sold for more than the initial asking price.
By : 'D'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SL1
I registered with this agent to view properties...they were absolutely hopeless in contacting me with any information. I had to do continuous chase up regardless of my great position in terms of mortgage approval and also cash buyer. The name of the sales person above has moved on and I was... Read Full Review

By : 'Umm'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : No
Postcode : SL1
What a nightmare! We bought the property through the agent, which was a turbulent enough experience, but putting it down to the fact that it was a repossession gave them the benefit of the doubt and used them for managing the property....oh dear....the most annoying thing about the agent was the... Read Full Review
Better communication, being honest and showing some respect. To back up legal claims in writing. To have managing personnel in the same city as the properties they manage as opposed to having Chris based in the slough office and then queries being sent to me from some other office.
By : 'MSHAHID'
Services : Sales( As a Buyer )
Would you recommend ? : No
Brief Detail as Below. I am first time property buyer and the property I was buying through Connells Estate Agent in Slough. I started my paperwork on 28Feb12. At the time of starting paperwork they advised me to do your paper as early as possible, which I did. Connells (Ms Nadzada Gulmac)... Read Full Review
1- Get me the Property or 2-Refund all of expenses (Agent/Solicitors Fee)
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