The UK's Largest Customer Review Website for the Property Industry

No Image Available

Hitchen & Co Limited

1.2/5, 17 Reviews
6% Recommended

0% sales valuation accuracy

100% letting valuation accuracy

36% sales fee satisfaction

36% letting fee satisfaction

Contact Us
No Description Found
"I rented a property from..."

Share On :  FacebookTwitter

5 Star Review

By : 'Kevin'
Services : Letting(I am a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : LS10

3 Mar 2017
People found this helpful1

I rented a property from Hitchen & Co in Hunslet for 6 months from September to February 2017. I found them to be very responsive and easy to deal with. The initial sign up and move in went smoothly and queries and questions were answered promptly. The end of lease handover also went without a hitch. Should anyone I know need to rent a property in future, I would recommend Hitchen & Co

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0.00%36%£0£0
Lettings100%36%£496£895
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
01114000001
Address

Hitchen & Co Limited
York Place Buildings, 6-8 York PlaceLeeds, West Yorkshire
LS1 2DS
01132 450093

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
TwitterEmail
Latest Properties

No Property Found

No Property Found
Hitchen and Co really are ...

Share On :  FacebookTwitter

1 Star Review

By : 'terrible'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Owner)
Rent PCM : £500
Would you recommend ? : No
Postcode : LS9

3 Jan 2018
People found this helpful2

Hitchen and Co really are incapable of simple tasks and utterly useless. I would highly recommend avoiding this letting ... Read Full Review

Comments (1)Was this helpful?:

By : Hitchen & Co.

4 Jan 2018

Given that you have provided false information - we do not have any rental properties in LS9 for £500 PCM - we cannot be of any assistance. Should you wish to actually discuss the matter with us,...


The agency can't cope ...

Share On :  FacebookTwitter

1 Star Review

By : 'Kristiana'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS10

22 Nov 2017
People found this helpful2

The agency can't cope with basic tasks and left us in the freezing cold with broken window handles in both bedrooms, blood stained mattress, broken shower, broken oven, broken sink and leakong toilet for ages. They refuse to give landlords contact details, will not tell us where to complain ... Read Full Review


Comments on Agent Fees

Bad

Comments (0)Was this helpful?:
I rented a property from ...

Share On :  FacebookTwitter

5 Star Review

By : 'Kevin'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : LS10

3 Mar 2017
People found this helpful1

I rented a property from Hitchen & Co in Hunslet for 6 months from September to February 2017. I found them to be very responsive and easy to deal with. The initial sign up and move in went smoothly and queries and questions were answered promptly. The end of lease handover also went without a ... Read Full Review

Comments (0)Was this helpful?:
One word: SCAM. Hitchen and ...

Share On :  FacebookTwitter

1 Star Review

By : 'Jen'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS1

30 Dec 2016
People found this helpful6

One word: SCAM. Hitchen and Co are in no way a legitimate letting agent. If you are thinking of doing business with them (if you have even harboured the thought for a second)... DO.NOT.DO.IT. I let with them for the last year and they were rude, incompetent from start to finish and charged absurd ... Read Full Review

Comments (1)Was this helpful?:

By : Hitchen & Co.

19 Jan 2017

Jen, In this instance we cannot provide a personalised response to the comments you have made as we have no record of anyone by the name of the 'Jen Dodds' renting a flat via...


AVOID AT ALL COSTS!!! Using ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'AngryMan'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS12

18 Nov 2016
People found this helpful9

AVOID AT ALL COSTS!!! Using this complete joke of a company is my biggest regret and I am only giving them 1 star as I am not able to rate them any lower. I have never left a review for anything before but people really need to be made aware of this scam! I just wish I had seen these reviews ... Read Full Review


Comments on Agent Fees

Extortionate and they are refusing to refund even though I have clear evidence that they are in the wrong. DO NOT PAY THEM ANYTHING!!!

Comments (2)Was this helpful?:

By : Hitchen & Co.

19 Jan 2017

Hi, We have managed to establish who you are through the comments you have made along with the inclusion of the monthly rent amount and post code in your comments. As you have chosen against using ...


After calling for an email ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Nothappy23'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : LS1

31 Aug 2016
People found this helpful6

After calling for an email address to send over a complaint to, I was told that I would not be given it as they do not accept complaints. I personally think that the manageress of the company is the rudest person I have ever had the displeasure of speaking with. I spoke to a young man named Elliott ... Read Full Review

Comments (1)Was this helpful?:

By : Hitchen & Co.

20 Jan 2017

Hello, Having reviewed your comments we would like to clarify once more that we do not accept unsolicited cold calls. This was communicated to you professionally yet you still attempted to proceed ...


I have been renting for over ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Anonymous'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS10

3 Aug 2016
People found this helpful5

I have been renting for over 15 years and have never experienced such neglect. No one responds to requests and when we call directly they are even rude. Strongly avoid this ... Read Full Review

Comments (1)Was this helpful?:

By : Hitchen & Co.

20 Jan 2017

Hello, As you are very vague in your above comment unfortunate we are unable to issue a reply to your review. We have no way to clarify as to who you are or whether in fact you definitely are a...


I moved to a property let by ...

Share On :  FacebookTwitter

1 Star Review

By : 'Anonymous'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : S6

3 Jun 2016
People found this helpful7

I moved to a property let by Hitchen & Co quickly due to unforeseen circumstances, which did not give me chance to research the previous reviews. I only wish I had. On the day of the sign up, the agent failed to show. Their response was that I drive nearly 50 miles in rush hour traffic to ... Read Full Review


What agent could do to change your mind?

There is a charge for everything.


Comments on Agent Fees

There is a charge for everything.

Comments (0)Was this helpful?:
Never in my life have I left ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Helen'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Rent PCM : £540
Would you recommend ? : No
Postcode : LS10

17 May 2016
People found this helpful12

Never in my life have I left a review but my dealings with Hitchen and Co have left me so disgusted and angry that I feel compelled to spread the word in the hope that one day reviews like mine will put this disgraceful company out of business. From start to finish our dealings with Hitchen & ... Read Full Review


What agent could do to change your mind?

Ridiculously high fees for doing absolutely NOTHING.


Comments on Agent Fees

Ridiculously high fees for doing absolutely NOTHING.

Comments (2)Was this helpful?:

By : Hitchen & Co.

20 Jan 2017

Helen, Firstly, our move in process is dependant on successful references, as you correctly state, however we have no control other the time period taken to obtain these as they are obtained from...


Hi Everyone, I rarely take ...

Share On :  FacebookTwitter

1 Star Review

By : 'Rupert'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS10

21 Mar 2016
People found this helpful6

Hi Everyone, I rarely take the time to review companies but felt that, in this instance, it is in the public's interest. If you are a customer thinking of letting from this company you should seriously think again. From the start of my relationship I can honestly say its been the worst ... Read Full Review

Comments (0)Was this helpful?:
Viewed a property with these ...

Share On :  FacebookTwitter

1 Star Review

By : 'Rebecca'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : HG4

11 Mar 2016
People found this helpful6

Viewed a property with these people and asked about pets, the woman assured us that pets were allowed. Tenancy signing date, which was with the Landlady and we discovered that there were, in fact, no pets allowed and also that the Landlady & Landlord had issues with Hitchen & Co withholding ... Read Full Review


What agent could do to change your mind?

Ok I guess


Comments on Agent Fees

Ok I guess

Comments (0)Was this helpful?:
AVOID AT ALL ...

Share On :  FacebookTwitter

1 Star Review

By : 'See'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Rent PCM : £496
Would you recommend ? : No
Postcode : WF17

5 Mar 2016
People found this helpful9

AVOID AT ALL COSTS. Categorically the worst company I have ever had the misfortune of dealing with. Disgusted doesn't come close. 13 weeks of waste water leaking into my rental property and after no real effort by them to meet their obligations to repair the leak a letter to the landlord ... Read Full Review


Comments on Agent Fees

Fees for everything. Check the small print in the contract. They didn't want to send me mine in advance and expected me to sign it when I went to pick the keys up. Erm... No

Comments (0)Was this helpful?:
I wish I had read the ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Reviewer'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Rent PCM : £875
Would you recommend ? : No
Postcode : LS10

12 Jul 2015
People found this helpful4

I wish I had read the previous reviews here before agreeing to rent from this terrible company. The people who show you round properties were lovely and appeared professional, however this all changed once you become a tenant. As others have mentioned in order to raise any complaint you must use ... Read Full Review


What agent could do to change your mind?

Be professional and treat tenants as paying customers. Not be rude and bully tenants. Generally act like decent human beings.

Comments (0)Was this helpful?:
I have never left a bad ...

Share On :  FacebookTwitter

1 Star Review

By : 'Hitchen'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : No
Postcode : LS17

30 Sept 2014
People found this helpful10

I have never left a bad review for anything but Hitchen & Co have made this a first. I urge anyone considering renting one of their properties to immediately reconsider. The property was listed as furnished but was the sort of furniture you may find at a waste disposal site or derelict ... Read Full Review

Comments (0)Was this helpful?:
Problems since we moved in, ...

Share On :  FacebookTwitter

1 Star Review

By : 'ABC'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS10

28 Apr 2014
People found this helpful7

Problems since we moved in, had our appliances 'fixed' after waiting months for them to still not to work time and time again. Awful communication between staff members, rude and patronising to all tenants, hard to get in contact with and when you do they don't call you back like they said they ... Read Full Review


What agent could do to change your mind?

talk to us like human beings, be truthful with your words and speak to one another.

Comments (0)Was this helpful?:
Hitchen & Co is the ...

Share On :  FacebookTwitter

1 Star Review

By : 'Sun'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS10

29 Aug 2013
People found this helpful7

Hitchen & Co is the worst house agent in Leeds. We move into our apartment in bad condition. The house was dirty, dusty furnished with crap they found from junk yard. The mattress was so dirty and disgusting, if you sleep on it, you will have back pain all your life. if you throw on the ... Read Full Review

Comments (0)Was this helpful?:
Agent took 3 weeks to take a ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'CharlieLewis'
Branch : Leeds, York Place Buildings, 6-8 York Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : LS4

8 Aug 2013
People found this helpful10

Agent took 3 weeks to take a meter reading upon leaving the property. Service was generally appalling across the entire tenancy, regularly misled about repairs and visits to the building. To top it all off I received a torrent of abuse from one of the owners when I escalated this complaint. Falsely ... Read Full Review


What agent could do to change your mind?

Replied to complaints, not been rude, carried out repairs, take meter reading, not lose keys.... A lot

Comments (0)Was this helpful?:
1 - 17 of 17 items
No Staff Registered

NaN - NaN of items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Hitchen & Co Limited

Regional Awards Won by Hitchen & Co Limited

Individual Branch Awards