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William H Brown Logo

Kings Lynn, PE30

4.1/5, 23 Reviews
77% Recommended

100% sales valuation accuracy

86% letting valuation accuracy

100% sales fee satisfaction

85% letting fee satisfaction

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"Diabolical service! Our home..."

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1 Star Review
UserName

Christopher

By : 'DISGUSTED'
Services :
Rent PCM : £1250
Would you recommend ? : No
Postcode : PE34

2 Mar 2017
People found this helpful3

Diabolical service! Our home was destroyed by tenants causing over �33,000 of damage through WHB's neglect and mismanagement


Attached Files

    Comments on Agent Fees

    Full management fee was £1530 plus a further £540 admin charges. ABSOLUTE RIP OFF given that they neglected and completely mismanaged the property. They will take the fee and then tell you when their is an issue that the management fee only covers administration.

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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100.00%100%£220,000£350,000
    Lettings86%85%£525£1,250
    Address

    William H Brown
    40-42 King StreetKings Lynn, Norfolk
    PE30 1ES
    01553 771337

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Latest Properties

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    William H Brown Branches (View All 145)
    I would like to express my ...

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    5 Star Review
    UserName

    By : 'James'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : NR3

    1 May 2025
    People found this helpful0

    I would like to express my sincere appreciation to Queency Miles. She has acted professionally and always courteous. Her service, performance and supporting me and managing my property is exceptional. Large or small, Queency is a fantastic individual and great example to your company, this is... Read Full Review

    Comments (0)Was this helpful?:
    Letting Agent Mr.curtis ...

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    5 Star Review
    UserName

    By : 'DR'
    Services : Letting( As a Owner )
    Rent PCM : £1100
    Would you recommend ? : Yes
    Postcode : PE30

    4 Nov 2024
    People found this helpful0

    I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him to be Knowledgeable, Professional, and extremely courteous. In my opinion, He needs to be promoted to Senior management level, as soon as a vacancy arises. It is better to have One member of staff... Read Full Review

    Comments (0)Was this helpful?:
    An efficient, professional ...

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    5 Star Review
    UserName

    UserName

    By : 'Paul'
    Services : Letting( As a Tenant )
    Rent PCM : £825
    Would you recommend ? : Yes
    Postcode : PE31

    4 Feb 2023
    People found this helpful0

    An efficient, professional service provided by Alicia, Curtis and Aimee. Thankyou for your hard work . Amazing ! Thank you Paul and... Read Full Review

    Comments (0)Was this helpful?:
    Chloe from King’s ...

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    5 Star Review
    UserName

    By : 'Beth'
    Services : Letting( As a Tenant )
    Rent PCM : £1100
    Would you recommend ? : Yes
    Postcode : PE31

    27 May 2022
    People found this helpful0

    Went to a viewing today with Chloe Bowels who was very friendly and welcoming in her customer service both face to face and when on the phone. Application form process was very quick and she has been great to talk to, I would definitely recommend. Thank you... Read Full Review

    Comments (0)Was this helpful?:
    Fantastic letting agency. ...

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    5 Star Review
    UserName

    By : 'Sarah'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : PE33

    4 Jan 2022
    People found this helpful0

    Fantastic letting agency. Curtis went the extra mile to find us the perfect house to rent. Follow up to any queries was quick. When Curtis wasn't available or off work then other staff were able to answer queries etc too. Always polite and professional. Highly... Read Full Review

    Comments (0)Was this helpful?:
    Really great at ...

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    5 Star Review
    UserName

    UserName

    By : 'Jo'
    Services : Sales( As a Vendor )
    Sold price : £220000
    Would you recommend ? : Yes
    Postcode : PE30

    13 Jul 2021
    People found this helpful0

    Really great at communication. Constantly gave updates and regular feedback. Felt that they worked hard for me. Special credit to Adam and Tracy who were main... Read Full Review

    Comments (0)Was this helpful?:
    Wrong rent ...

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    5 Star Review
    UserName

    By : 'Marisa'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : PE30

    28 Jun 2021
    People found this helpful0

    Today I received a phone call from a kind staff named Queency Miles letting me know she was checking my account and noticed that I have been paying too much rent and they are going to proceed with refund. It's the kind of news you rarely hear and are always welcome! Queency has been always... Read Full Review

    Comments (0)Was this helpful?:
    William H Brown were able to ...

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    5 Star Review
    UserName

    By : 'Graham'
    Services : Sales( As a Vendor )
    Sold price : £350000
    Would you recommend ? : Yes
    Postcode : PE33

    28 Jun 2021
    People found this helpful0

    William H Brown were able to sell our property within a short period of time to the 2nd person who viewed it. Even though a problem arose Paul, the Manager, quickly resolved the issue and overcame the objections. Then, Tracy managed a quick house sale through excellent communication between... Read Full Review

    Comments (0)Was this helpful?:
    Hi I would just like to ...

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    5 Star Review
    UserName

    By : 'Julie'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : PE30

    16 Jun 2021
    People found this helpful0

    Hi I would just like to express my thanks to Queency Miles for her help in sorting out my problem with the alarm which as you can appreciate was rather annoying. Throughout the period of getting this sorted I was always kept up to date with the ongoing situation. The Electrician they arranged Jon ... Read Full Review

    Comments (0)Was this helpful?:
    When I raised a concern ...

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    4 Star Review

    By : 'Nimmy'
    Services : Letting( As a Tenant )
    Rent PCM : £550
    Would you recommend ? : Yes
    Postcode : PE30

    18 Mar 2021
    People found this helpful0

    When I raised a concern regarding the bike store they sorted out that at the earliest and I am extremely satisfied with the service that they provided. The action was very quick and they gave all the updates through mail. Thank you so much for the... Read Full Review

    Comments (0)Was this helpful?:
    All of the staff from WH ...

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    5 Star Review
    UserName

    By : 'Maria'
    Services : Sales( As a Vendor )
    Sold price : £325000
    Would you recommend ? : Yes
    Postcode : PE34

    4 Mar 2021
    People found this helpful1

    All of the staff from WH Brown in the Kings Lynn branch are very professional, efficient and above all friendly. They are quick in response to any queries or concerns and transparent throughout. Particular mention to Tracey who has been very helpful and of a sunny... Read Full Review

    Comments (0)Was this helpful?:
    Queency Miles has always ...

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    5 Star Review
    UserName

    By : 'Carolyn'
    Services : Letting( As a Owner )
    Rent PCM : £750
    Would you recommend ? : Yes
    Postcode : PE36

    12 Feb 2021
    People found this helpful0

    Queency Miles has always provided excellent service to me. She goes above and beyond expectations. She is very pleasant, courteous, professional, thorough, pays attention to detail, and uses her initiative. I am extremely impressed with her. William H Brown is very fortunate to have such a... Read Full Review

    Comments (0)Was this helpful?:
    Great ...

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    5 Star Review
    UserName

    UserName

    By : 'Julie'
    Services : Letting( As a Tenant )
    Rent PCM : £795
    Would you recommend ? : Yes
    Postcode : PE30

    23 Jul 2020
    People found this helpful0

    Dealt with Aimee and Bethany recently for the rental of a property. Always professional, helpful and approachable which made the whole experience a real delight. Nothing was too much trouble and calls and emails were always answered promptly. Thank you so much Great job... Read Full Review

    Comments (0)Was this helpful?:
    We had issues when moving ...

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    5 Star Review
    UserName

    By : 'Eduarda'
    Services : Letting( As a Tenant )
    Rent PCM : £800
    Would you recommend ? : Yes
    Postcode : PE30

    12 Feb 2020
    People found this helpful0

    We had issues when moving into our new rental house and Mark Etchels helped every step of the way following where he could to get the issues resolved as quickly as possible and attentively. We are very happy with his level of customer service. Although he was not from our branch he was very... Read Full Review

    Comments (0)Was this helpful?:
    we would like to thank Mr ...

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    5 Star Review
    UserName

    By : 'Jagath'
    Services : Mortgages
    Would you recommend ? : Yes
    Postcode : PE34

    19 Jan 2020
    People found this helpful0

    we would like to thank Mr Mark Thompson who was our mortgage advisor when we first bought our new home 2 years ago and re-mortgaged recently. He is really friendly and thorough. He can explain things very clearly and is very transparent which we liked a lot about him. We can recommend him to... Read Full Review

    Comments (0)Was this helpful?:
    Bethany Morris from William H ...

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    5 Star Review
    UserName

    By : 'Deborah'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : PE30

    9 Oct 2019
    People found this helpful0

    Bethany Morris from William H Brown in King's Lynn was both professional and efficient at finding a tenant for my house. Plus when she was on holiday, Ben stepped in and carried on the good work. I was really impressed with the service and would definitely use Beth and Ben... Read Full Review

    Comments (0)Was this helpful?:
    Excellent, efficient friendly ...

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    5 Star Review
    UserName

    By : 'Jeff'
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : PE30

    8 Jun 2018
    People found this helpful0

    Fern looks after some of my rental properties and her highly professional, friendly and efficient manner makes my life so much easier, I can't thank recommend her and the team highly... Read Full Review


    Comments on Agent Fees

    Average, a little on the high side.

    Comments (0)Was this helpful?:
    Duplicitous and ...

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    1 Star Review

    By : 'A'
    Services : Letting( As a Owner )
    Rent PCM : £999
    Would you recommend ? : No
    Postcode : PE30

    16 May 2017
    People found this helpful2

    Duplicitous and expensive. Ive had a similar experience once they have your business they aren't interested. You get palmed off to a call centre where staff have no idea where Kings Lynn is let alone any idea about property issues. Apart from their management fees Ive been told by two of their... Read Full Review


    Comments on Agent Fees

    Expensive

    Comments (0)Was this helpful?:
    Diabolical service! Our home ...

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    1 Star Review
    UserName

    By : 'DISGUSTED'
    Services : Letting( As a Owner )
    Rent PCM : £1250
    Would you recommend ? : No
    Postcode : PE34

    2 Mar 2017
    People found this helpful3

    Diabolical service! Our home was destroyed by tenants causing over �33,000 of damage through WHB's neglect and... Read Full Review


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    Comments on Agent Fees

    Full management fee was £1530 plus a further £540 admin charges. ABSOLUTE RIP OFF given that they neglected and completely mismanaged the property. They will take the fee and then tell you when their is an issue that the management fee only covers administration.

    Comments (0)Was this helpful?:
    I used William H Brown to let ...

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    5 Star Review
    UserName

    UserName

    By : 'Ms'
    Services : Letting( As a Owner )
    Rent PCM : £525
    Would you recommend ? : Yes
    Postcode : PE14

    4 Sept 2016
    People found this helpful0

    I used William H Brown to let my house out and they found me a great tenant really quickly. Professional friendly service from all the staff there. Would highly recommend... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Awards won by William H Brown, Kings Lynn PE30 1ES