The UK's Largest Customer Review Website for the Property Industry
Hindley, WN2
1.6/5, 7 Reviews
14% Recommended
0% sales valuation accuracy
100% sales fee satisfaction
Borron Shaw are one of the biggest, best known and longest established estate agents in the Wigan area.
Established over 30 years ago, we have grown from one residential sales office based in Wigan, to three main street offices located in the prominent areas in Wigan, Hindley & Orrell.
As a family run business w
e cover a wide range of services including Residential & Commercial Sales, Lettings, Property Management, Ground Rental Services and independent mortgage advice from Mortgage Advice Bureau.
Our Sales & Lettings Teams have many years' experience in the housing market and are trained to have first-hand local knowledge to share with clients.
Over time, we have learned what it takes to meet client expectations and pride ourselves on being one of the most client - focused estate and letting agents in the Wigan and surrounding areas, with all staff undergoing regular in-house training to ensure that they remain on top of developments and events in the North West property market.
"The houses original photos..."
Share On : 
1 Star Review
Anthony
By : 'fillipio99'
Services :
Would you recommend ? : No
Postcode : WN2
13 Apr 2017
People found this helpful2
The houses original photos we're not satisfactory, even to the person from boron shaw who reviewed my house after a short time it was placed ont he market. The lady on the phone suggested borron shaw would take some more photos (especially since the first photo of the front of the house didnt even show the front door. A few weeks later I recieved a phone call from Anthony Smith (estate Agent at borron shaw) who advised me to reduce the price of the house in order to make it more appealing. I agreed to do this If he could take some more photos. This was agreed.. the house was INSTANTLY reduced, but after two months I am STILL awaiting these new photos to be taken and placed on the houses listing. but this has not happened. I have removed my house for sale from them as from today!
Attached Files
Comments on Agent Fees
will not be paying any fees due to the NON SALE of the house
Was this helpful?:
By : Borron Shaw Estate Agents
19 Feb 2018Dear Fillipio99, The review you have posted has taken us by surprise and we are sorry to hear that you have been unhappy with our services. We marketed the property in question on 20.12.16 and we proceeded to add your property as a Premium Listing on the Rightmove website. This ensures that your advert stands out against others, we have limited available spaces for this option. We carried out reviews on a regular basis and this enabled us to re-assess your property details hence the reason we suggested new photographs and a change in the price. During the course of the marketing the property was been cleared out, the weather brightened up (the original photos were taken in Winter) and as there was a large tree blocking the view of the front of the house we wanted to try and take a better external shot. The photographs were changed on our system as per the brochure we sent over to you, however; there had been a technical glitch on the system and the photographs hadn't fed through on the automatic feed service onto the websites. This issue was rectified immediately and we offered our sincere apologies that it hadn't been noticed sooner. Whilst you were on the market we have several viewings and multiple offers all of which were rejected as they were too low. We carried out all the viewings as part of our service and tried to get increased offers from all parties to no avail. We carried out frequent property reviews to keep you up to date on progress and we were always prompt in providing feedback. We worked hard to try and achieve a sale on the property and it was unfortunate that you had to withdraw as we are confident a sale would have been agreed. We would like to offer our apologies if you feel the service we provided wasn't satisfactory and we will take on board the comments you made. We do hope the response we have provided helps to resolve the matter if not please don't hesitate to contact me. Yours sincerely, Anthony Smith Director
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Chelsea hughes
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0.00% | 100.00% | £150,000 | £150,000 |
Address
Borron Shaw
63 Market Street, Hindley, Greater Manchester
WN2 3AE
01942 526333
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Borron Shaw Branches (View All 4)
Unfortunately sad experience ...
Share On :
1 Star Review
By : 'Chelsea'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WN7
28 Sept 2023
People found this helpful1
Unfortunately sad experience whenever attempting to contact them made to feel like a burden every time there are specific staff that just treat me like I don't matter , asking questions that are just not answered being left to feel like I have 0 security even though you pay to rent a house... Read Full Review
Comments (0)Was this helpful?:
Not the friendlist bunch , ...
Share On :
1 Star Review
By : 'Chelsea'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : WN2
13 Jun 2023
People found this helpful1
Not the friendlist bunch , make you feel very much like a burden trying to rent a house no updates the recipt of payments made its sad because I get its there job and there estate agents but they couldn't care less if you are homeless about to become homeless I understand it's busy... Read Full Review
Comments (0)Was this helpful?:
Racist ...
Share On :
1 Star Review
By : 'Laura'
Services : Sales( As a Buyer )
Sold price : £150000
Would you recommend ? : No
Postcode : WN2
27 May 2023
People found this helpful1
I have to say that you cannot find such a cowboy Estate Agent any where in UK. They are terrible in communication, I do not know if they are working with less staff. If you are a foreigner you cannot get any thing from the Agent and are "Racist" when put things in black and white... Read Full Review
Comments (0)Was this helpful?:
Extremely helpful and ...
Share On :
5 Star Review
By : 'Elizabeth'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : WN5
30 Mar 2023
People found this helpful0
We recently purchased a property through Borron Shaw and they were wonderful, particularly Nadine and Rickie who I spoke with the most often. We moved from Kent, so we requested to see the property virtually before making an offer, which they were very helpful with. Throughout the process they were ... Read Full Review
Comments (0)Was this helpful?:
Absolutely terrible .Would ...
Share On :
1 Star Review
By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : WN5
18 Jul 2020
People found this helpful5
Absolutely terrible . Would definitely not recommend Do no reply to phone call when advised Do not chase up repairs 4.5 months to get a simple wall sorted No water and heating for over 25 days ( all totalled up) Pass the buck at any opportunity Score below other estate agents in the... Read Full Review
Attached Files
Comments (0)Was this helpful?:
The houses original photos ...
Share On :
1 Star Review
By : 'fillipio99'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : WN2
13 Apr 2017
People found this helpful2
The houses original photos we're not satisfactory, even to the person from boron shaw who reviewed my house after a short time it was placed ont he market. The lady on the phone suggested borron shaw would take some more photos (especially since the first photo of the front of the house didnt even... Read Full Review
Attached Files
Comments on Agent Fees
will not be paying any fees due to the NON SALE of the house
Comments (1)Was this helpful?:
By : Borron Shaw Estate Agents
19 Feb 2018Dear Fillipio99, The review you have posted has taken us by surprise and we are sorry to hear that you have been unhappy with our services. We marketed the property in question on 20.12.16...
Appalling customer ...
Share On :
1 Star Review
By : 'Ant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WN5
8 Nov 2016
People found this helpful2
Appalling customer service,worse agent I've ever used. Told me I need to pay �100 for a follow on reference to send an email stating rent is paid every month!! but then said I can have it for �50...how generous! I asked to see this policy for few as it does not list on website or on list of... Read Full Review
Comments on Agent Fees
Made up reference fees
Comments (0)Was this helpful?:
1 - 7 of 7 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2/6/2018, 7:20:56 AM by allAgents
