The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.6/5, 31 Reviews
13% Recommended
50% letting valuation accuracy
27% letting fee satisfaction
By : 'Angelo'
Services :
Would you recommend ? : No
Postcode : W9
Hi bought a flat in Warwick Avenue in 2014, unfortunately it is managed by Pargate Aspen. I have never had problems with managing agencies and agents who managed my previous flats,( Carringtons, Ringley Chartered Surveyors and so on). Since I bought this flat I have been struggling getting even the most simple information. They do not reply at your e-mails, never return calls they are only in interested in receiving their managing agency fees without offering any services at all. They only look after the landlord's interests not ours. AVOID THEM!!!!!!!
expensive with no return
By : Danny Weil
20 Apr 2017We are sorry that you're unhappy with the service provided by Parkgate Aspen and that you have chosen this platform to raise a complaint. As Head of Residential Management, I have reviewed your file with the current Property Manager as well as her predecessor. I have found each of your nine recent emails responded to, including out of regular working hours, the most recent issue addressing the leak to the flat below yours which appears to have been caused by poor maintenance of your shower tray and sealant. We are happy to assist in sourcing contractors but would urge you once again to arrange for the repairs to be carried out promptly so that your neighbours can have quiet enjoyment of their property.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 27.00% | £925 | £2,499 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 3 | 0 | 4 | 0 | 1 | 0 | 1 | 4 | 18 |
Parkgate Aspen
Wilberforce HouseStation Road, London, Greater London
NW4 4QE
020 8732 8888


By : 'Ida'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : Yes
Postcode : SW1W
I would like to thank Sol Unsdorfer from Parkgate Aspen Management for his guidance and assistance when dealing with a leaseholder who made unlawful alterations to a property in our residential block. Sol who has legal expertise, helped the board of directors to navigate their way through a very ... Read Full Review
By : Bobby
25 Mar 2025This is probably a friend or employee of Parkgate Aspen. Please don't believe this...

By : 'Cute'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( As a Tenant )
Rent PCM : £900000
Would you recommend ? : No
Postcode : E14
Awful agent, charged for multiple unnecessary jobs such as erection of scaffolding to remove bricks to investigate whether different bricks are combustable. A brick is fired in a kiln so clearly it is not. One brick at ground level would be sufficient for testing purposes. Lack of communication ... Read Full Review
By : Tatiana
22 Nov 2023Hi Cute Canary, can we be in touch...

By : 'Alistair'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : NW3
We are a small apartment building in North London with nine units. We have worked with Elliot Unsdorfer at Parkgate Aspen for over ten years and always found him to be knowledgable, diligent, honest and reliable. We feel very fortunate to have Parkgate Aspen as our property ... Read Full Review
By : Joanna Sigalov
2 Nov 2023Thank you, Alistair, for taking the time to leave a review. It really is appreciated. We are happy to have been of...

By : 'Simon'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : Yes
Postcode : KT2
Couldnt have been any more helpful in our experiance anytime we need any help they quickly respond. Our team on property are absolutlely lovely and very kind and supportive. Whenever you need any advise or support they cannot be more helpful. We had a communal water leak that affected our ... Read Full Review
By : JGS
20 Sept 2023Thank you, Simon, for taking the time to leave a review. It really is...


By : 'Baltic'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SE16
If you have a crisis then better call Sol Unsdorfer. Sol is hugely experienced and practical in his solutions as well as authoritative at residents meetings. Steven Unsdorfer has been leading the charge on building safety issues and we wouldn't be as well placed as we are now without him. ... Read Full Review

By : 'Gerald'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : Yes
Postcode : SE1
A Breath of Fresh Air Our excellent and small-sized managing agents sadly withdrew from the business having sold to a third party. Two years and three managing agents later we the board found ourselves encumbered with an agent which, like its two predecessors, promised the world - always keen to ... Read Full Review
By : 'Furious'
Branch : Hendon, Wilberforce HouseStation Road
Services : Sales( As a Buyer )
Sold price : £160000
Would you recommend ? : No
Postcode : SN25
Would give them zero stars if I could. They have made my life a nightmare ever since I bought a flat in one of the properties they provide maintenance for in Swindon. Not "high end" but a flat that I paid £160,000 for yet they are demanding £2,000 a year for services ... Read Full Review
By : Parkgate Aspen
4 Apr 2023The owner of all but two of the flats in this development resigned as a director of the Resident Management Company which, as the indispensable party to each lease responsible for all service &...
By : 'Simon'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : SE16
I feel I have been invited to write a review, so I will put myself forward as the "disgruntled director". There appears to be a theme that is easy to detect regarding Parkgate Aspen reviews. If you are in the business of wanting to engage the services of a managing agent who makes ... Read Full Review
By : Parkgate Aspen
21 Dec 2022And likewise, we are available to advise any resident board on the importance of having roof defects properly assessed by a surveyor, able to draw up a specification for proper tendering and who can...
By : 'HappyLeasholder'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : SE16
Parkgate Aspen won the contact for the management of our development based on the promise of providing online service charge account management for leaseholders and being able to work with the existing contractor base. These were both lies. Shortly after onboarding, the Property Manager who had ... Read Full Review
By : Parkgate Aspen
4 Dec 2022We assume these are the words of the disgruntled ex-director of the resident board who incurred tens of thousands of pounds of resident funds on wasteful roof repairs without involving a surveyor,...
By : 'Citizen'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW3
Shockingly bad. Parkgate are negligent in extreme. Total cowboys with no concept of good practice or any idea of providing a service. Avoid at all ... Read Full Review
By : Joanna Sigalov
19 Jan 2022We do not handle lettings - and your name would imply you wish to remain anonymous. Please feel free to contact us directly with any genuine complaint and we'll be happy to...

By : 'D'
Branch : Hendon, Wilberforce HouseStation Road
Services : Sales( As a Vendor )
Sold price : £170000
Would you recommend ? : No
Postcode : RG30
They have charged £420 for a leasehold Information back. HMG consultation paper , (soon t be law), recommends maximum charge of ... Read Full Review
By : Sarah Hurst
27 Apr 2023Solomon Unsdorfer is the person who is behind Parkgate-Aspen and its outrageous behaviour, extorting people all over London and further afield. I suggest checking to see if he has appointed himself...
By : 'Jasbinder'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Sold price : £535000
Would you recommend ? : No
Postcode : E2
I bought flat in Dec 2018 in Bethnal Green, sadly it is managed by Parkage Aspen. The most terrible company I have ever had to deal with in my life. Really terrible experience and it continues. They keep sending Application for payments and never actually tell you what you have paid. They never ... Read Full Review

By : 'Goran'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( As a Tenant )
Rent PCM : £2499
Would you recommend ? : No
Postcode : W9
At checkout, the property manager attempted to deduct the tenants' deposit for professional cleaning of the property, even though one was not provided at check-in, as well as for painting the entire walls for having minor scuffs, and for removing the furniture that was left by previous ... Read Full Review

By : 'Mr'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SE16
as an ex employee i think they have a poor management .. no wait... terrible style of management and have no idea how to manage the statutory compliance and reactive works on any property they have in their portfolio.... Simply fail at staff management by not getting building managers sign off on ... Read Full Review
By : Is at West 3, Bromyard
17 Mar 2020Thanks... they were in our sites to engage with but this definitely makes my decision a lot easier to make and I will be steering clear of this company Many thanks for your...
By : 'Joanna'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : W8
The account department sent me the fake item for me to pay, then move the payment into other category, and refused to refund once I found ... Read Full Review
By : funLovingCyclist
26 Aug 2019No surprise there, some years ago my out going tenant called PA to get the toilet seen to. there was nothing wrong with it. They sometimes had to flush it twice. So they called PA and they invoiced...

By : 'Troubled'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : SW3
I've sent so many emails asking Tim Burr to sort out water damage from radiator leaks on the floors above in late 2017. Presumable the insurance claim was trousered by Parkgate but the work was never completed. It's now 2019 and the stained carpet has still not been replaced. I ... Read Full Review
About 25% more than we\'ll be paying them after we sack them.
By : 'D'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : No
Postcode : RG31
They have only been in place for a few months but already want to appoint a parking scammer, (CPM), to manage parking in a block in which I own a property. Their newsletter about this is full of falsehoods and misinformation, the property manager seems totally ignorant of the nature of this ... Read Full Review
OK
By : 'Angelo'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W9
Hi bought a flat in Warwick Avenue in 2014, unfortunately it is managed by Pargate Aspen. I have never had problems with managing agencies and agents who managed my previous flats,( Carringtons, Ringley Chartered Surveyors and so on). Since I bought this flat I have been struggling getting even the ... Read Full Review
expensive with no return
By : Danny Weil
20 Apr 2017We are sorry that you're unhappy with the service provided by Parkgate Aspen and that you have chosen this platform to raise a complaint. As Head of Residential Management, I have reviewed your file...


By : 'Dorset'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : NW1
Pargate Aspen staff are not helpfull, they are malicious and rude to owners. They even ask concierge to ask questions to your occupants or else to invistigate on you , your tenant or the property . On the top , they abuse of power when they charge you ... Read Full Review
By : Sol Unsdorfer
7 Dec 2016We are sorry that you have chosen to use this platform, rather than contact the Company directly. However it looks as though you were screened for short-term or AirBNB lettings of a flat. We are...


By : 'Fun'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : N14
Initially when I purchased this apartment in London N14 our PA representative was Mr Michael Charman, and he was never a saint. I would describe them as an extremely crocked company. Our blocks freeholder may be connected to another more famous crocked company called Freshwater but I have no real ... Read Full Review
Basically not ripped us off.
By : Andrew
9 May 2019Hi, can I ask which RTM company you went with? We’re looking to do the same and don’t want to get ripped off....
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 4/20/2017, 5:23:13 AM by allAgents