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Parkgate Aspen

1.6/5, 31 Reviews
13% Recommended

50% letting valuation accuracy

27% letting fee satisfaction

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"Pargate Aspen staff are not..."

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1 Star Review
UserName

Tim

UserName

Maggie

By : 'Dorset'
Services :
Would you recommend ? : No
Postcode : NW1

17 Nov 2016
People found this helpful16

Pargate Aspen staff are not helpfull, they are malicious and rude to owners. They even ask concierge to ask questions to your occupants or else to invistigate on you , your tenant or the property . On the top , they abuse of power when they charge you .

Was this helpful?:

By : Sol Unsdorfer

7 Dec 2016

We are sorry that you have chosen to use this platform, rather than contact the Company directly. However it looks as though you were screened for short-term or AirBNB lettings of a flat. We are charged by our clients and tenant associations to defend their properties from this kind of abuse. We therefore introduced registration forms for such arrivals and require the porterage staff to take copies of passport IDs and booking forms. We regret if you felt this was rude or heavy handed.

By : Anna

6 Nov 2018

Danny Weil has breached my confidentiality as a tenant and talked about my affairs to third parties. This company is the worst I've ever come across always on voicemail and he eventually blocked my emails when I complained. I have a court case against them soon, anyone is welcome to attend


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting50%27.00%£925£2,499
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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03040101418
Areas covered
  • NW4
Address

Parkgate Aspen
Wilberforce HouseStation RoadLondon, Greater London
NW4 4QE
020 8732 8888

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:30 - 17:30
  2. 09:30 - 17:30
  3. 09:30 - 17:30
  4. 09:30 - 17:30
  5. 09:30 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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5 Star Review
UserName

By : 'Ida'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : Yes
Postcode : SW1W

11 Jan 2024
People found this helpful0

I would like to thank Sol Unsdorfer from Parkgate Aspen Management for his guidance and assistance when dealing with a leaseholder who made unlawful alterations to a property in our residential block. Sol who has legal expertise, helped the board of directors to navigate their way through a very ... Read Full Review

Comments (1)Was this helpful?:

By : Bobby

25 Mar 2025

This is probably a friend or employee of Parkgate Aspen. Please don't believe this...


Awful agent, unnecessary ...

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1 Star Review
UserName

By : 'Cute'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( As a Tenant )
Rent PCM : £900000
Would you recommend ? : No
Postcode : E14

15 Nov 2023
People found this helpful0

Awful agent, charged for multiple unnecessary jobs such as erection of scaffolding to remove bricks to investigate whether different bricks are combustable. A brick is fired in a kiln so clearly it is not. One brick at ground level would be sufficient for testing purposes. Lack of communication ... Read Full Review

Comments (2)Was this helpful?:

By : Tatiana

22 Nov 2023

Hi Cute Canary, can we be in touch...


We are a small apartment ...

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5 Star Review
UserName

By : 'Alistair'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : NW3

24 Oct 2023
People found this helpful0

We are a small apartment building in North London with nine units. We have worked with Elliot Unsdorfer at Parkgate Aspen for over ten years and always found him to be knowledgable, diligent, honest and reliable. We feel very fortunate to have Parkgate Aspen as our property ... Read Full Review

Comments (1)Was this helpful?:

By : Joanna Sigalov

2 Nov 2023

Thank you, Alistair, for taking the time to leave a review. It really is appreciated. We are happy to have been of...


Fantastic support ...

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5 Star Review
UserName

By : 'Simon'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : Yes
Postcode : KT2

20 Sept 2023
People found this helpful0

Couldnt have been any more helpful in our experiance anytime we need any help they quickly respond. Our team on property are absolutlely lovely and very kind and supportive. Whenever you need any advise or support they cannot be more helpful. We had a communal water leak that affected our ... Read Full Review

Comments (1)Was this helpful?:

By : JGS

20 Sept 2023

Thank you, Simon, for taking the time to leave a review. It really is...


Excellent ...

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5 Star Review
UserName

UserName

By : 'Baltic'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SE16

23 Aug 2023
People found this helpful0

If you have a crisis then better call Sol Unsdorfer. Sol is hugely experienced and practical in his solutions as well as authoritative at residents meetings. Steven Unsdorfer has been leading the charge on building safety issues and we wouldn't be as well placed as we are now without him. ... Read Full Review

Comments (0)Was this helpful?:
A Breath of Fresh ...

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5 Star Review
UserName

By : 'Gerald'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : Yes
Postcode : SE1

18 Jul 2023
People found this helpful0

A Breath of Fresh Air Our excellent and small-sized managing agents sadly withdrew from the business having sold to a third party. Two years and three managing agents later we the board found ourselves encumbered with an agent which, like its two predecessors, promised the world - always keen to ... Read Full Review

Comments (0)Was this helpful?:
Would give them zero stars if ...

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1 Star Review

By : 'Furious'
Branch : Hendon, Wilberforce HouseStation Road
Services : Sales( As a Buyer )
Sold price : £160000
Would you recommend ? : No
Postcode : SN25

21 Mar 2023
People found this helpful2

Would give them zero stars if I could. They have made my life a nightmare ever since I bought a flat in one of the properties they provide maintenance for in Swindon. Not "high end" but a flat that I paid £160,000 for yet they are demanding £2,000 a year for services ... Read Full Review

Comments (2)Was this helpful?:

By : Parkgate Aspen

4 Apr 2023

The owner of all but two of the flats in this development resigned as a director of the Resident Management Company which, as the indispensable party to each lease responsible for all service &...


Unprofessional, lack any ...

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1 Star Review

By : 'Simon'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : SE16

21 Dec 2022
People found this helpful3

I feel I have been invited to write a review, so I will put myself forward as the "disgruntled director". There appears to be a theme that is easy to detect regarding Parkgate Aspen reviews. If you are in the business of wanting to engage the services of a managing agent who makes ... Read Full Review

Comments (1)Was this helpful?:

By : Parkgate Aspen

21 Dec 2022

And likewise, we are available to advise any resident board on the importance of having roof defects properly assessed by a surveyor, able to draw up a specification for proper tendering and who can...


Parkgate Aspen, aweful agent ...

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1 Star Review

By : 'HappyLeasholder'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : SE16

4 Dec 2022
People found this helpful4

Parkgate Aspen won the contact for the management of our development based on the promise of providing online service charge account management for leaseholders and being able to work with the existing contractor base. These were both lies. Shortly after onboarding, the Property Manager who had ... Read Full Review

Comments (1)Was this helpful?:

By : Parkgate Aspen

4 Dec 2022

We assume these are the words of the disgruntled ex-director of the resident board who incurred tens of thousands of pounds of resident funds on wasteful roof repairs without involving a surveyor,...


Shockingly bad. Parkgate are ...

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1 Star Review

By : 'Citizen'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SW3

18 Jan 2022
People found this helpful1

Shockingly bad. Parkgate are negligent in extreme. Total cowboys with no concept of good practice or any idea of providing a service. Avoid at all ... Read Full Review

Comments (1)Was this helpful?:

By : Joanna Sigalov

19 Jan 2022

We do not handle lettings - and your name would imply you wish to remain anonymous. Please feel free to contact us directly with any genuine complaint and we'll be happy to...


They have charged £420 for a ...

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1 Star Review
UserName

By : 'D'
Branch : Hendon, Wilberforce HouseStation Road
Services : Sales( As a Vendor )
Sold price : £170000
Would you recommend ? : No
Postcode : RG30

30 Mar 2021
People found this helpful2

They have charged £420 for a leasehold Information back. HMG consultation paper , (soon t be law), recommends maximum charge of ... Read Full Review

Comments (2)Was this helpful?:

By : Sarah Hurst

27 Apr 2023

Solomon Unsdorfer is the person who is behind Parkgate-Aspen and its outrageous behaviour, extorting people all over London and further afield. I suggest checking to see if he has appointed himself...


Dodgy ...

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1 Star Review

By : 'Jasbinder'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Sold price : £535000
Would you recommend ? : No
Postcode : E2

7 Nov 2020
People found this helpful8

I bought flat in Dec 2018 in Bethnal Green, sadly it is managed by Parkage Aspen. The most terrible company I have ever had to deal with in my life. Really terrible experience and it continues. They keep sending Application for payments and never actually tell you what you have paid. They never ... Read Full Review

Comments (0)Was this helpful?:
Bad check-out ...

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1 Star Review
UserName

By : 'Goran'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( As a Tenant )
Rent PCM : £2499
Would you recommend ? : No
Postcode : W9

15 Aug 2020
People found this helpful6

At checkout, the property manager attempted to deduct the tenants' deposit for professional cleaning of the property, even though one was not provided at check-in, as well as for painting the entire walls for having minor scuffs, and for removing the furniture that was left by previous ... Read Full Review

Comments (0)Was this helpful?:
as an ex employee i think ...

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1 Star Review
UserName

By : 'Mr'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : SE16

13 Mar 2020
People found this helpful8

as an ex employee i think they have a poor management .. no wait... terrible style of management and have no idea how to manage the statutory compliance and reactive works on any property they have in their portfolio.... Simply fail at staff management by not getting building managers sign off on ... Read Full Review

Comments (3)Was this helpful?:

By : Is at West 3, Bromyard

17 Mar 2020

Thanks... they were in our sites to engage with but this definitely makes my decision a lot easier to make and I will be steering clear of this company Many thanks for your...


Illegal ...

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1 Star Review

By : 'Joanna'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : W8

24 Apr 2019
People found this helpful8

The account department sent me the fake item for me to pay, then move the payment into other category, and refused to refund once I found ... Read Full Review

Comments (1)Was this helpful?:

By : funLovingCyclist

26 Aug 2019

No surprise there, some years ago my out going tenant called PA to get the toilet seen to. there was nothing wrong with it. They sometimes had to flush it twice. So they called PA and they invoiced...


Not fit for ...

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1 Star Review
UserName

By : 'Troubled'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : SW3

11 Apr 2019
People found this helpful7

I've sent so many emails asking Tim Burr to sort out water damage from radiator leaks on the floors above in late 2017. Presumable the insurance claim was trousered by Parkgate but the work was never completed. It's now 2019 and the stained carpet has still not been replaced. I ... Read Full Review


Comments on Agent Fees

About 25% more than we\'ll be paying them after we sack them.

Comments (0)Was this helpful?:
Parking ...

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1 Star Review

By : 'D'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : No
Postcode : RG31

4 Jan 2019
People found this helpful7

They have only been in place for a few months but already want to appoint a parking scammer, (CPM), to manage parking in a block in which I own a property. Their newsletter about this is full of falsehoods and misinformation, the property manager seems totally ignorant of the nature of this ... Read Full Review


Comments on Agent Fees

OK

Comments (0)Was this helpful?:
Hi bought a flat in Warwick ...

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1 Star Review

By : 'Angelo'
Branch : Hendon, Wilberforce HouseStation Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W9

11 Apr 2017
People found this helpful14

Hi bought a flat in Warwick Avenue in 2014, unfortunately it is managed by Pargate Aspen. I have never had problems with managing agencies and agents who managed my previous flats,( Carringtons, Ringley Chartered Surveyors and so on). Since I bought this flat I have been struggling getting even the ... Read Full Review


Comments on Agent Fees

expensive with no return

Comments (1)Was this helpful?:

By : Danny Weil

20 Apr 2017

We are sorry that you're unhappy with the service provided by Parkgate Aspen and that you have chosen this platform to raise a complaint. As Head of Residential Management, I have reviewed your file...


Pargate Aspen staff are not ...

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1 Star Review
UserName

UserName

By : 'Dorset'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : NW1

17 Nov 2016
People found this helpful16

Pargate Aspen staff are not helpfull, they are malicious and rude to owners. They even ask concierge to ask questions to your occupants or else to invistigate on you , your tenant or the property . On the top , they abuse of power when they charge you ... Read Full Review

Comments (2)Was this helpful?:

By : Sol Unsdorfer

7 Dec 2016

We are sorry that you have chosen to use this platform, rather than contact the Company directly. However it looks as though you were screened for short-term or AirBNB lettings of a flat. We are...


Initially when I purchased ...

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1 Star Review
UserName

UserName

By : 'Fun'
Branch : Hendon, Wilberforce HouseStation Road
Services : Property Management
Would you recommend ? : No
Postcode : N14

27 Feb 2013
People found this helpful15

Initially when I purchased this apartment in London N14 our PA representative was Mr Michael Charman, and he was never a saint. I would describe them as an extremely crocked company. Our blocks freeholder may be connected to another more famous crocked company called Freshwater but I have no real ... Read Full Review


What agent could do to change your mind?

Basically not ripped us off.

Comments (3)Was this helpful?:

By : Andrew

9 May 2019

Hi, can I ask which RTM company you went with? We’re looking to do the same and don’t want to get ripped off....


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4/20/2017, 5:23:13 AM by allAgents

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