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Harbourside Property Group
1.9/5, 13 Reviews
23% Recommended
100% sales valuation accuracy
75% letting valuation accuracy
58% sales fee satisfaction
58% letting fee satisfaction
No Description Found
"Having to deal with these..."
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1 Star Review
By : 'Former'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : BS1
3 Jan 2017
People found this helpful12
Having to deal with these agents was imposed on us midway through our tenancy, as our rented flat changed ownership. We ended up having to move out from a flat we had been perfect tenants for 3.5 years, as their behaviour was completely unprofessional and rude. The negotiation for a renewed contract ended up badly, as they kept backtracking on their original terms and wanted to impose unfair terms (heavily in the favour of the landlord, unfairly). When we refused to sign (and pay �120 for a 'renewal') they served notice to us, demanding we vacate the property within a month (2 months is the minimum by law). When we confronted them about this they kept insisting and only when we mentioned legal advise/action did they bother to serve proper notice. From then on they were really rude, dishonest, bullying on the phone and confrontational, up to the point of requesting time/permission for 35 viewings within a week! They even entered our flat without permission on a Saturday, when we had explicitly told them not to. When we 'caught' them doing so (and there are witnesses to this), they just mumbled excuses. In a nutshell, if you are a landlord, then Harbourside will most likely do a good job for you. But if you are a tenant, then think twice. And we know for a fact that we are not the only tenants to have had bad experience with Harbourside.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 57.99999999999999% | £0 | £0 |
| Lettings | 75% | 57.99999999999999% | £570 | £1,200 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 6 | 1 | 0 | 0 | 0 | 2 | 4 |
Address
Harbourside Property Group
46 College Green, Bristol, North Somerset
BS1 5SH
0117 928 1900
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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Crooks!! Illegal tactics ...
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1 Star Review
By : 'gareth'
Branch : Bristol, 46 College Green
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : BS1
25 Nov 2021
People found this helpful2
The fact you lied about the 10 month contract ,, charged 5 weeks holding deposit which is illigal before referencing even commenced ,, and sneaked in a section 21 for me to sign before I even got the keys!! Then 6 days before the move changed the terms to 12k upfront!! Then tried to blame it on ... Read Full Review
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Avoid these Agents as if they ...
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1 Star Review
By : 'Daniel'
Branch : Bristol, 46 College Green
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS2
8 Jul 2021
People found this helpful1
Sadly unable to submit a Zero star review, as only that can adequately explain our experience with the property Agent. We rented a property in 2017, admittedly our first time coming to Bristol, and we initially spotted problems soon soon after our move. Firstly, all the paperwork was filled with ... Read Full Review
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Extremely disappointing ...
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1 Star Review
By : 'Elisabeth'
Branch : Bristol, 46 College Green
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : BS1
12 Aug 2020
People found this helpful0
Extremely disappointing experience. My partner and I are currently in the process of relocating to Bristol from London and booked a viewing for a property through Harbourside. We planned an entire day around this viewing as this was one of our favorite properties. We booked tickets from London to ... Read Full Review
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Highly unprofessional . ...
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1 Star Review
By : 'Matt'
Branch : Bristol, 46 College Green
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : BS1
27 Jun 2019
People found this helpful0
Highly unprofessional . Ignored some serious issues with the property. No one is ready to take ownership of the issues ... Read Full Review
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By : Sara
27 Jun 2019We have no 'Matt Teale' on our database as a current or past tenant. I can only presume that this is a mistake or deliberate attempt to leave negative feedback for reasons...
Used the Independent mortgage ...
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5 Star Review
By : 'kutubo'
Branch : Bristol, 46 College Green
Services : Mortgages (I got a mortgage through them)
Would you recommend ? : Yes
Postcode : BS1
10 Feb 2017
People found this helpful0
Used the Independent mortgage broker in this office to remortgage my home. Was professional, efficient and friendly. Would recommend ... Read Full Review
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Having to deal with these ...
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1 Star Review
By : 'Former'
Branch : Bristol, 46 College Green
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS1
3 Jan 2017
People found this helpful12
Having to deal with these agents was imposed on us midway through our tenancy, as our rented flat changed ownership. We ended up having to move out from a flat we had been perfect tenants for 3.5 years, as their behaviour was completely unprofessional and rude. The negotiation for a renewed ... Read Full Review
Comments (0)Was this helpful?:
We rented a property through ...
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1 Star Review
By : 'S'
Branch : Bristol, 46 College Green
Services : Letting (As a Tenant)
Rent PCM : £975
Would you recommend ? : No
Postcode : BS3
8 Nov 2016
People found this helpful7
We rented a property through Harbourside in September 2015 for one year. From the start we struggled with damp in the property and Harbourside were less than helpful in assisting us, it took several calls and emails at a time to get any kind of response from them. The damp issue was not resolved ... Read Full Review
Comments on Agent Fees
Overpriced for terrible service
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Very similar experience to ...
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1 Star Review
By : 'Adam'
Branch : Bristol, 46 College Green
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : BS8
23 Jul 2015
People found this helpful6
Very similar experience to other bad reviews. Had a phone conversation with an agent and he was so rude I was pursuaded in less than a minute to never call ... Read Full Review
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Terrible experience with the ...
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1 Star Review
By : 'Kavita'
Branch : Bristol, 46 College Green
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : BS1
31 Mar 2015
People found this helpful4
Terrible experience with the agent over the telephone and in person. Extremely rude and cold behaviour- was not interested in furnishing any details and did not consider our viewing request as serious, as the property was available after six weeks. Demanded explanation as to why I would want to ... Read Full Review
What agent could do to change your mind?
Could have been more polite, and not behave like he was doing me a favour.
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Really personal approach and ...
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5 Star Review
By : 'John'
Branch : Bristol, 46 College Green
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : BS1
6 Feb 2015
People found this helpful0
Really personal approach and the staff have excellent knowledge of the local area, would definitely recommend this firm. They are upfront about fees and deliver what they say they will. ... Read Full Review
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I marketed and sold a ...
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5 Star Review
By : 'Ros'
Branch : Bristol, 46 College Green
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BS1
6 Feb 2015
People found this helpful0
I marketed and sold a property with harbourside and received a professional friendly and open service, they offered competitve fees which were clear from the outset and made the process simple and smooth. I would have no hesitation recommending this agent to anyone looking to buy, sell or rent out ... Read Full Review
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Very unfriendly (almost rude) ...
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1 Star Review
By : 'prospective'
Branch : Bristol, 46 College Green
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : BS1
4 Feb 2015
People found this helpful3
Very unfriendly (almost rude) and impolite behavior of the agent. When I was viewing the property the agent was playing with his smartphone, avoiding eye contact and communication with me. Also, very hard to reach, they do not respond to telephone calls and e-mails. I would not advise the landlords ... Read Full Review
Comments (1)Was this helpful?:
By : Sara
6 Feb 2015This is disappointing to hear and we always take feedback seriously at harbourside. In our experience sometimes clients who don't secure a property through us to let can become upset and a little...
Refused to give out name and ...
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1 Star Review
By : 'STK'
Branch : Bristol, 46 College Green
Services : Letting (As a Tenant)
Rent PCM : £570
Would you recommend ? : No
Postcode : BS1
17 Jan 2015
People found this helpful4
Refused to give out name and address of the landlord, although the agent doesn't manage the property and is thus legally obliged to do so. Contract was signed late, i.e. after move in date, although that could be the landlord's fault. Unresponsive and ... Read Full Review
Comments (1)Was this helpful?:
By : Sara
6 Feb 2015If we are talking about the same property I believe that we do manage this property and it was the owner who didn't want to have his details given out. The owner was late in signing the other side of ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
