The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 3 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction

Mike
By : 'Anonymous'
Services :
Would you recommend ? : No
Postcode : ME
I had been looking for my first house for about a year and all estate agents I had been in contact with were very professional and helpful apart from ASM RESIDENTIAL. My partner and I found our dream home that was on the market with ASM. The estate agent was rude and VERY unprofessional. I was doing everything my end to complete the sale in good time, but was told by the estate agent daily to 'hurry up and just get on with it!' And also that he wasn't impressed with me or our chosen solicitors. I found that very unprofessional! When we wanted a quick second viewing of the house we were buying the estate agent acted like it was a big inconvience and right at the end of the sale I recieved threatening emails saying the sellers were going to pull out right at the last minute because we were causing them stress, when I knew full well they weren't. I would definitely not recommend!
N/A
By : Mike O`Connell
5 May 2017I cannot comment on an anonymous posting without specific information. I would add however that ASM Residential received a 95% customer satisfaction rating following our last Ombudsman Review
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 1 | 0 | 0 |
ASM Residential
1-3 Tonbridge Road, Maidstone, Kent
ME16 9HB
01622 728999

By : 'Anonymous'
Branch : Maidstone, 1-3 Tonbridge Road
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : ME
I had been looking for my first house for about a year and all estate agents I had been in contact with were very professional and helpful apart from ASM RESIDENTIAL. My partner and I found our dream home that was on the market with ASM. The estate agent was rude and VERY unprofessional. I was ... Read Full Review
N/A
By : Mike O`Connell
5 May 2017I cannot comment on an anonymous posting without specific information. I would add however that ASM Residential received a 95% customer satisfaction rating following our last Ombudsman...

By : 'Girl'
Branch : Maidstone, 1-3 Tonbridge Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ME18
This agency treated me extremely badly. On the first night in my property a neighbour screamed and shouted at me, my boyfriend and my mum. This was the landlords husband and she was also the lettings manager for this company. I said the next day I wanted to leave. I was told I could have all of my ... Read Full Review
Been polite and to make sure details such as size of car was written into the contract
By : 'ASMEATTHIS'
Branch : Maidstone, 1-3 Tonbridge Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ME14
This agency lets the vast amount of properties in Maidstone for Fergus Wilson who some will have seen in the papers for trying to overcharge tenants on leaving properties. It is also the practise of this agency to issue the section 21 notice of eviction at the same time as the contract is signed so ... Read Full Review
By : Mike O`Connell
13 Feb 2015We act for 100`s of landlords throughout Kent. All are happy with our service as are the vast majority of our tenants. Issuing a section 21 notice upon commencement of the tenancy is not only...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.