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Macfie & Co
1.6/5, 14 Reviews
21% Recommended
0% letting valuation accuracy
67% letting fee satisfaction
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"[[EDIT ORIGINAL..."
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1 Star Review
John
Graeme
By : 'Oskar'
Services :
Would you recommend ? : No
7 Apr 2012
People found this helpful25
[[EDIT ORIGINAL START]] MacFie & Co are not only incompetent, they intimidate, bully, threaten court action, seek to charge for work that is never completed, overcharge for horrendously poor quality work that is, and enforce ridiculous maintenance schedules designed purely to line their own and their chosen contractors' pockets. They never answer correspondence, their 'official' complaints procedure is a joke as that too is ignored, their own correspondence is often barely coherent, rambles incessantly and fails to make any sort of point beyond sounding patronising and inexpert. They continually threaten court action, but never follow through with it, lest their corrupt practices be exposed before a judge. Avoid, avoid, avoid. Crooks, pure and simple. [[EDIT ORIGINAL END]] MacFie & Co are not only incompetent, they intimidate and threaten court action, seek to charge for work that is never completed, overcharge for horrendously poor quality work that is, and enforce ridiculous maintenance schedules designed purely to line their own and their chosen contractors' pockets. They never answer correspondence, their 'official' complaints procedure is a joke as that too is ignored, their own correspondence is often barely coherent, rambles incessantly and fails to make any sort of point beyond sounding patronising and inexpert. They continually threaten court action, but never follow through with it, lest their practices be exposed before a judge.
What agent could do to change your mind?
Their job.
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By : John Walker, Director of Macfie & Co.
29 May 2014Albeit, this entry dates from over two years ago (and perhaps tellingly coincides with a similarly-worded post), I would invite this complainant to either identify themselves on this forum or speak to me direct in order that I may provide an appropriate response.
By : Oskar Matzerath
29 May 2014Interesting that Macfie's first response, upon seeing criticism, is to resort to their usual mix of paranoia and passive aggression. The whole point of this site is that it allows clients, most of whom have no say in choosing their agent as by the time they buy their property it's a done deal, an anonymous and safe environment in which they are free to air their views on an agent's performance without concern they may be targeted by any sort of intimidation. So just for the record Mr Walker - we have spoken face to face on a number of occasions, and it has been difficult for me to penetrate that unique shield you have, concocted as it is from a heady confection of innate dimness and prehensile bearing. It felt like talking to one of the monkeys that wasn't quite bright enough to train. Please bear in mind when you talk to other people: they WILL judge you on the fact you cannot properly pronounce simple, everyday words. Similarly, I shall not waive my right to anonymity, for I represent all of your clients. This is what we all think of you. Your livelihood is dependent upon disappointment. That TV you watch? The kettle you boil to make your tea? Every time you flick a switch to turn on your overhead light? All paid for by the frustration others feel at your incompetence. I urge you, implore you...give up. You're still not too old. Go and do something positive with your life: learn the banjo. Make a giant model of the Brooklyn Bridge from matchsticks. Memorise and recite Infinite Jest without recourse to the text. Then, and only then, will you have done something positively creative with your life. Hope this helps.
By : John Walker, Director of Macfie & Co.
29 May 2014Thank you for taking the time to reply. The candour of this response is most welcome. I hope to have the opportunity of speaking with you directly with regard to any currently outstanding matters.
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Latest Reviews
Vincent (1-2-Let)
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 67.00% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 3 | 9 |
Address
Macfie & Co
5 Cathkinview Road, Glasgow, City of Glasgow
G42 9EA
0141 632 5588
Opening Hours
- Monday :
- Tuesday :
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- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
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Services offered
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- Block Management
- Surveys
- Conveyancing
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the best factors i have come ...
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5 Star Review
By : 'Vincent'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : Yes
Postcode : G31
12 Oct 2023
People found this helpful0
I am not one for writing reviews myself, however i do believe in the importance of sharing good and bad experiences As a letting agency, we deal with a lot of factors in our business, some ok, some so poor that we have to take then to tribunals. Sharon at Macfie & CO in my view is ... Read Full Review
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Great ...
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5 Star Review
By : 'F'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : Yes
Postcode : G31
5 Dec 2021
People found this helpful0
I cannot thank Sharon, and earlier on Max, for their kind, timeous and helpful responses to getting our ceiling fixed promptly after it fell in due to water ingress from the flat above. They arranged for Colvie Joiners to do the work. Colin, Andy and Callum were brilliant: fantastic tradesmen and ... Read Full Review
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Awful ...
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1 Star Review
By : 'David'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : No
Postcode : G44
12 Sept 2019
People found this helpful13
Absolute charlatans. I have had to sell my property in Cathcart because of these cowboys. Pillage you for money and do nothing. Please please please if anyone reads this do not touch this company with a barge poll. I would even consider not buying a property if this was your factor. The paralegal ... Read Full Review
Comments (0)Was this helpful?:
Rude and ...
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1 Star Review
By : 'Angry'
Branch : Glasgow, 5 Cathkinview Road
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : G31
14 Feb 2019
People found this helpful8
Spoke to Jan in relation to factoring issue. She was so rude and uninterested all she kept replying was 'hmmmmm' She repeated information that I already knew and wouldn't provide any update. Jan then began to raise her voice and wouldn't let sentences be said as she was ... Read Full Review
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Cowboys, con-artists and ...
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1 Star Review
By : 'DREW'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : No
Postcode : G11E
16 Aug 2017
People found this helpful15
Cowboys, con-artists and horrible people to deal with. I will be reporting this company to BBC Panorama's Rogue Traders. Taking funds for doing nothing. They are allowing a listed building within Glasgow City Centre to fall to the ground. After a whole year since I last spoke to John Walker - ... Read Full Review
Comments on Agent Fees
AWFUL, CON ARTISTS. Never use them, absolute cowboys ripping people off.
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One of the worst companys to ...
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1 Star Review
By : 'DISGRUNTLED'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : Yes
Postcode : PA6
14 Aug 2017
People found this helpful9
One of the worst companys to deal with; I have been waiting for months for a copy of the Minutes that were taken back in June for Hillside & Hillfoot in Houston Renfrewshire. I have been dealing with Joanne Graham whom was going to send me a copy but to no avail. Called the office this morning ... Read Full Review
Comments on Agent Fees
BAD
Comments (1)Was this helpful?:
By : Gary Gemmell
31 Oct 2021I had to deal with these cowboys when i owned a flat in a communal block and they were a joke sending in cowboy after cowboy i eventually had to go to court when i refused to pay £50 for them...
Absolutely awful level of ...
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1 Star Review
By : 'The'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : No
Postcode : G42
27 Nov 2016
People found this helpful9
Absolutely awful level of service. Paying a management fee for absolutely nothing. They weren't even interested when i complained to them. Total lack of respect for their ... Read Full Review
Comments on Agent Fees
£30 per quarter is fine if they do anything for their money. It's a rip off with MacFie because they do nothing. They struggle to reply to emails, get invoices correct or even get quotes for work required on the building.
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I came to know about this ...
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1 Star Review
By : 'Disappointed'
Branch : Glasgow, 5 Cathkinview Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G20
1 Jul 2016
People found this helpful9
I came to know about this agency through a recommendation from a waiter at a café who I told I was looking for a flat in Glasgow. When I visited their website I found a property I liked and so I contacted the agency and arranged a viewing -so far all is normal. During the viewing we directly ... Read Full Review
What agent could do to change your mind?
Never got this far...
Comments on Agent Fees
Never got this far...
Comments (0)Was this helpful?:
The reviews here are ...
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1 Star Review
By : 'Clive'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : No
Postcode : G12
8 Oct 2014
People found this helpful17
The reviews here are depressingly familiar, echoing my own experience of living in a tenement building "managed" by MacFie & Co. For some years now, all attempts to get common repairs and close maintenance sorted have been stalled by MacFie's inability to gather funds and/or majority ... Read Full Review
What agent could do to change your mind?
They could have provided the service for which they are paid.
Attached Files
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I currently pay over £500 ...
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1 Star Review
By : 'Owner'
Branch : Glasgow, 5 Cathkinview Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : G44
8 Sept 2014
People found this helpful12
I currently pay over £500 per year for building's insurance with Macfie and Co, which went up by almost £100 from the previous year, this is for a one bedroomed flat. Was that the best quote that you could find, or the one that offered the best commission for Macfie and ... Read Full Review
Comments (0)Was this helpful?:
Until we sacked them in 2012 ...
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1 Star Review
By : 'Graham'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : No
Postcode : G5
4 Aug 2013
People found this helpful26
Until we sacked them in 2012 MacFie and Co had been the factor of our city centre building since at least 1988. In those 25 years, despite an annual income of thousands of pounds from residents of our building for 'admin fees' and minor repairs no-one could locate, their most substantial work was ... Read Full Review
Comments (4)Was this helpful?:
By : John Walker, Director of Macfie & Co.
28 May 2014Rather than explore the extensive files in relation to this particular property, it might be more straight-forward to examine the essence of the relationship between Factor and Client and how that...
These guys are complete ...
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1 Star Review
By : 'Scott'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : No
Postcode : G5
20 May 2013
People found this helpful15
These guys are complete cowboys, maintained our property however did not do anything for the upkeep of the building, intercom system had been broken for 10 years eventually we sacked them as paying them a mangement for them to do ... Read Full Review
Comments (1)Was this helpful?:
By : John Walker, Director of Macfie & Co.
29 May 2014Given that we only managed one property in the G5 area, I suspect this refers to the property which was the subject of a more recent posting by Graham Watson, to whom I have replied. I would apply...
[[EDIT ORIGINAL ...
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1 Star Review
By : 'Oskar'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : No
7 Apr 2012
People found this helpful25
[[EDIT ORIGINAL START]] MacFie & Co are not only incompetent, they intimidate, bully, threaten court action, seek to charge for work that is never completed, overcharge for horrendously poor quality work that is, and enforce ridiculous maintenance schedules designed purely to line their own ... Read Full Review
What agent could do to change your mind?
Their job.
Comments (3)Was this helpful?:
By : John Walker, Director of Macfie & Co.
29 May 2014Albeit, this entry dates from over two years ago (and perhaps tellingly coincides with a similarly-worded post), I would invite this complainant to either identify themselves on this forum or speak...
[[EDIT ORIGINAL ...
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1 Star Review
By : 'Just'
Branch : Glasgow, 5 Cathkinview Road
Services : Property Management
Would you recommend ? : No
1 Apr 2012
People found this helpful24
[[EDIT ORIGINAL START]] Warning: Stay away from macfie & co unless you want to spend a lifetime receiving overcharged bills & court threats for substandard work. Completely unprofessional, threatening, overpriced, and corrupt. Macfie have a handful of below par tradesmen to which ... Read Full Review
What agent could do to change your mind?
THESE PEOPLE COULDN'T DO ANYTHING TO CHANGE MY MIND AFTER ALMOST 2 DECADES OF OVERCHARGING, COURT THREATS, TERRIBLE MAINTENANCE PRACTICE, DISGUSTING PHONE MANNER, PREHISTORIC BUSINESS PRACTICES.. DISGUSTING & OUTRAGEOUS THAT THESE PEOPLE ARE STILL IN BUSINESS
Comments (1)Was this helpful?:
By : John Walker, Director of Macfie & Co.
29 May 2014Albeit, this entry dates from over two years ago (and perhaps tellingly coincides with a similarly-worded post), I would invite this complainant to either identify themselves on this forum or speak...
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