We signed up with Northwood on their Guaranteed Rent scheme over 10 years ago when they were a well-run independent company and we were very happy customers. However, Northwood were taken over by the Belvoir Group some years ago and this is when we started to see a decline in performance. Changing... Read Full Review

Never ever use Northwood as they are a joke! Fake promises of white goods before you move in when they arnt there. Never call you back when promised, rude unfriendly attitude on the phone Moved into dirty flat, and they didn't do anything about it. They actually had the cheek to take... Read Full Review

Such a shame , the whole rental process let down by customer service Held onto the deposit for 11 working days and an overpayment of three weeks Promised in emails that it would be paid and then apparently they put the wrong sort code... Read Full Review

For many years I have been playing with the idea of renting out my property, I had concerns and I had worries. What if I couldn't get a tenant? What if the property was vacant for a long period of time? I went to Northwood in Chester after seeing some advertising I had seen around town, I... Read Full Review

I have nothing but praise for Katie, Lesley and the whole team - from the moment Katie came round to assess the property; the pictures which made the place look amazing; the arrangement of viewings; the quick offer of sale etc. Nothing was too much trouble - e.g. Lesley was able to arrange for a... Read Full Review

Easy to deal with, efficient and clear move in/out instructions. Both Lisa and Luke were friendly, supportive and made move in/out as easy as... Read Full Review

It is my pleasure to confirm we have been delighted with the service we have received from Lisa Reeves. Lisa has proved to us that she is fully in tune with our requirements as a landlord and has delivered a steady stream of suitable candidates for our properties. Once established as tenants, Lisa ... Read Full Review

Very helpful and efficient as always. (Why do you need 20+ words? Everything is summed up in my first... Read Full Review

As a landlord letting several properties through Northwood I cannot praise the quality of their service too highly. Helen Cameron and all other members of the team I have had dealings with have always been efficient, friendly and professional. Having found suitable tenants for us, Helen and other... Read Full Review

I have had a grat relationship with Northwood since first contacting them to arrange my viewing. Emails have all been answered and have a personal touch. Doesn't feel like you are emailing a... Read Full Review

Positive experience of renting with this branch all staff members are efficient, helpful , friendly and have reasonable letting administration fees... Read Full Review

I am a tenant of northwood in hoole road. they always help with my issues and have been a good agent. i will look for a home through them... Read Full Review

Sold my house through Northwood - they were great throughout the whole thing. Will sell this new one with them when the time is... Read Full Review

Northwood are a good letting agent. I always pay rent and they always help me with any issues I have. I would like another house through... Read Full Review

I am both a tenant and a landlord of Northwood. I could not sell my home but wanted to move closer to Christleton High School to get the children in. Northwood guarantee me £700pm on my property and my rent in Christleton is only £750pm so this works really well for us. Both Luke and... Read Full Review

Rented my property through Northwood in Chester for the past two years on their guaranteed rent scheme. I have recently moved back and am delighted with the condition my property was handed back to me in. The staff have been great, wouldn't hesitate to use them... Read Full Review

I have rented my house with Northwoods for the past 3 years on their guaranteed rent scheme. The staff are always helpful and the rent is always paid into my account on time with no problems. Would recommend to anyone looking to rent their house... Read Full Review

Very pleased. Julie keeps me informed about issues with my property. She usually emails, but when i have phoned her she is always pleasant and... Read Full Review

Lesser agents would've told me some time ago to accept the fact the house would not sell. Not so, Northwoods. They were constantly in touch with progress updates and excellent advice that can only be given when a person really knows their stuff. House finally sold and for the best price possible... Read Full Review

For the sale of my bungalow in Hawarden I found the Northwoods team very helpful, very professional and offered a first class service. Lesley and the team found me the right buyer and secured the full asking price. Well done. I have no problem in recommending them to... Read Full Review