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The UK's Largest Customer Review Website for the Property Industry

3.3/5, 19 Reviews
58% Recommended
82% sales valuation accuracy
0% letting valuation accuracy
88% sales fee satisfaction
88% letting fee satisfaction

Simon
By : 'Khan'
Services : Sales(I sold a property using them)
Would you recommend ? : No
Postcode : SM5
Not at all impressed! I had Silverman Black round along with 2 other agents. Simon was a very smooth talker, telling me he had years of experience with Andrews & was the top agent on Carshalton. He said he had a buyer for my house and was very pushy. unfortunately I fell for his sales spiel, agreeing to his discounted fee of 1.5%+vat and a price �30,000 less than I wanted to go on the market for. After signing up, the supposed buyer he had never materialised and he then pushed for an open day. Out of 12 viewings booked, only 5 viewers actually turned up. I was really annoyed as I wasted hours for so many no shows. No apologies from Simon & I question whether there was ever that amount of viewings in the first place! No offers were forthcoming & within a week, Simon was forcibly persuading me to drop my already low price further. I was stitched up on the fee. I was promised great photos and the actual ones taken were dark and of poor quality. He refused to come back & retake them. I could never get hold of him, often leaving a few messages before eventually getting a call back, then it was the pressure I was put under to get a quick sale. This is not what I signed up for. Having read other negative reviews that I've now found, I can see I'm not the only one who has been tricked. Avoid Silverman Black at all cost.
Very expensive!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 82.00% | 88% | £215,000 | £299,000 |
| Lettings | 0% | 88% | £1,500 | £1,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 7 | 5 | 4 | 1 | 0 | 1 |
Silverman Black Sales & Lettings Ltd
Bank House, 14 High Street, Carshalton, Surrey
SM5 3AQ
0208 773 2929
By : 'David'
Branch : Carshalton, Bank House, 14 High Street
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : SM5
Do not use. They will con you out of your money and then ignore emails. Their staff are uneducated and will send you rude, unprofessional responses to standard fca procedures. If you are willing to waste time and money then this is the place to go. Far better estate agents to use in the area. A ... Read Full Review

By : 'Rosanna'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : SM5
We purchased a flat through Silverman Black, it is my belief that the Estate Agent knew that the developer had not done what he was supposed to do i.e. split the electricity meters (it was a converted house), split the gas meters and the water meters. When I moved into the property I asked for the ... Read Full Review

By : 'Heather'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SM6
We signed up to Silverman Black because Simon appeared to come across knowledgeable and experienced. Having just had newborn twins we wanted the process to be smooth and stress free as possible. All was fine at first. We had an open day where we were told they had booked in 10 viewings however ... Read Full Review


By : 'Mandy'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Sold price : £565
Would you recommend ? : Yes
Postcode : SM5
A big thank you to Simon and his team for selling our house in June 2021. The whole process was efficient and without to much stress. We had a ‘hiccup’ towards the end of our sale which we were not entirely happy about. But Simon with all his knowledge and experience managed to ... Read Full Review

By : 'SylenaGrate'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SM6
Dear Simon and Staff Just a quick note to thank you and your staff for making my house move as stress free as it ever can be. You Simon and your team are the nicest estate agents I have ever met. Best wishes from, ... Read Full Review
Fantastic

By : 'MarianClark'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SM5
Thank you for all your support at this stressful time moving house. A big thank you to Alex, who has been wonderful. I am going to miss his phone calls (not, haha) Marian and ... Read Full Review
Great

By : 'SeanF'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SM6
You have been an absolute god send for us with the move and the sale of our property. We consider you our saviour through the whole process and all your help has been invaluable! Many thanks Sean & ... Read Full Review
Absolutely Brilliant!

By : 'GrahamKnowles'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SM6
Just wanted to say thank you so much for all your help with the purchase of 81 The Causeway and the letting of Devonshire House. We couldn't have done it without you. With many thanks and best regards Graham and ... Read Full Review
Fantastic

By : 'Kayleigh'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SM6
Thank you for all your help with our first move - you were friendly and made us feel very comfortable. ... Read Full Review
Fantastic

By : 'Tahir'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SM5
To All At Silverman Black A very big thank you for all your help in finding a new nest for us. We really appreciate all your guidance and support. Tahir and ... Read Full Review
Brilliant
By : 'Tony'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SM6
Thanks for everything! We would never have got there without your help and support. We are so happy with our result! Tony and ... Read Full Review
Good

By : 'Irena'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SM6
We wanted to say a massive thank you for all your hard work in helping us buy our house. Your patience is much appreciated! Best Regards Irena & ... Read Full Review
Good

By : 'Duncan'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SM5
A big thank you to you all for you assistance in selling my house and finding such great buyers. Hope we keep in touch! ... Read Full Review
Brilliant

By : 'ChrisM'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Buyer)
Sold price : £215000
Would you recommend ? : Yes
Postcode : SM5
We've used Silverman Black as both a rental agent and also to buy a house from. Simon is very knowledgeable and helpful and we'll be very glad to use his services again in the ... Read Full Review
Fine with a bit of negotiation

By : 'Khan'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SM5
Not at all impressed! I had Silverman Black round along with 2 other agents. Simon was a very smooth talker, telling me he had years of experience with Andrews & was the top agent on Carshalton. He said he had a buyer for my house and was very pushy. unfortunately I fell for his sales spiel, ... Read Full Review
Very expensive!


By : 'Emma'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £275000
Would you recommend ? : No
Postcode : SM5
Silverman Black will think nothing if wasting your time, wasting their vendors time and seemingly act without a shred of integrity. I went to a viewing where the vendor himself showed me around and explained that they had already been under offer and after a number of weeks, that buyer had pulled ... Read Full Review
This man may have been in the industry a long time but customer service is a skill he does not possess. He could go on a course to learn that and a course for anger management but sadly, I'm not sure there's a course that teaches honesty or integrity!!
Thank God no money left my purse for theirs!!
By : 'S'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SM5
I have to warn people NOT to use this agent! I went with this company as they're the first agent by the ponds in the High Street. I was given a polished sales pitch about the fact they're independent, they can get me a higher price than other Agents & will do me a deal. I phoned another Agent ... Read Full Review
By : 'Risarf'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SM5
Silverman Black Feedback Don't believe their hype! I feel for siv101 as I too have had a bad experience with this company! The owner goes on about having previously been employed by Andrews & how he can get a better price than any other agent.........! He talks the talk but sadly ... Read Full Review
Not lie to me when valuing the property & make false promises!
By : 'Siv101'
Branch : Carshalton, Bank House, 14 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SM5
AWFUL EXPERIENCE - Where do I start, we were initially enticed to put our property on for sale by the charming owner after 3 valuations, who promised us that they would get the house sold easily for more than the other 2 agents. We were completely suckered in and agreed to go on at the price ... Read Full Review
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