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Teddington, TW11

3.5/5, 20 Reviews
65% Recommended

100% sales valuation accuracy

75% letting valuation accuracy

100% sales fee satisfaction

45% letting fee satisfaction

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"Really poor service and very..."

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1 Star Review

By : 'Tenant'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : TW16

18 Jan 2017
People found this helpful32

Really poor service and very dishonest. Tenancy was not ready on the start date! It hadn't been check by Dexters, they didn't seem to care.


Comments on Agent Fees

Bad, as I didn't receive the service that was paid for.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£729,950£995,000
Lettings75%45%£995£2,400
Address

Dexters
61 High StreetTeddington, Middlesex
TW11 8HA
020 8288 8288, 020 8288 2900

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Dexters Branches (View All 70)
Siobhan delivered a highly ...

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5 Star Review
UserName

By : 'Viv'
Services : 20
Would you recommend ? : Yes
Postcode : TW11

7 Feb 2021
People found this helpful0

Siobhan delivered a highly outstanding service and raised the bar when she accompanied my viewing as a prospective buyer. Her dedication to professional appearance, communication,organization and engaging personality confirmed that she treats vendors and buyers equally. Her outstanding... Read Full Review

Comments (1)Was this helpful?:

By : Sarah Tranter

16 Feb 2021

Dear Viv, Thank you so much for leaving Siobhan such a fantastic review. I will ensure that this is brought to the attention of the Director for the office. Kind regards,...

Dexters Teddington - CalumI ...

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5 Star Review
UserName

By : 'B.'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W6

14 Dec 2020
People found this helpful0

Dexters Teddington - Calum I had a great experience with Dexters, dealing with Calum. We were considering buying a property in Teddington and Calum could not have been more helpful. Most importantly, he really listened to our requirements and only sent me properties he knew fitted the brief. He... Read Full Review

Comments (1)Was this helpful?:

By : Sarah Tranter

22 Jan 2021

Dear Ms Andrews, Thank you for your fantastic review regarding Calum and our Teddington Office. I will ensure they are all made aware of your comments. Kind regards, Sarah...

Excellent ...

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5 Star Review
UserName

By : 'Karen'
Services : Sales( As a Vendor )
Sold price : £995000
Would you recommend ? : Yes
Postcode : TW11

25 Nov 2020
People found this helpful0

Dealing with Dexters's has been an absolute pleasure from start to end of the of selling our house. Alex who has been a key person in this process has has always displayed such professionalism, patience and most importantly knowledge of the property market. We have used Dexters 4 times and... Read Full Review

Comments (1)Was this helpful?:

By : Sarah Tranter

1 Dec 2020

Dear Karen, Thank you for your fantastic feedback and five star review. I will ensure that I pass your comments onto Alex and the team, who I know will be thrilled to read them. Kind regards, Sarah...

Pulling all the ...

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5 Star Review
UserName

By : 'Sabino'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW11

28 Sept 2020
People found this helpful0

Dexters Sales staff have worked extremely hard and pulled out all the stops to meet out sale price despite the present economic... Read Full Review

Comments (0)Was this helpful?:
Appalling ...

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1 Star Review

By : 'Ashleigh'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW11

28 Jan 2019
People found this helpful9

We cannot believe the audacity of Dexter's. We have confirmed we would be renewing our tenancy but they still took it upon themselves to damage our fence with a to let sign!!! We aren't ending our tenancy and neither is our landlord nor did they have the right to put the sign up... Read Full Review

Comments (0)Was this helpful?:
Landlords ...

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1 Star Review

By : 'Frustrated'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TW11

12 Sept 2018
People found this helpful10

I have had serious issues with accounting errors and property management. I am being asked to make good Dexters' accounting errors dating back to a changeover in tenants almost three years ago. As an overseas landlord I asked Dexters to handle the repainting of the external windows of my... Read Full Review


Comments on Agent Fees

The fees are acceptable if the service provided is good. Sadly in my experience the service is appalling.

Comments (0)Was this helpful?:
dishonest, lazy and ...

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1 Star Review
UserName

By : 'Olga'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TW11

10 May 2018
People found this helpful13

We have rented our house via Dexters. From the very start things went wrong: they assured us that was a right rent to ask but one!! week after signing the the contract started pressing us into reducing the rent. At the end the rent we got was 30% less from their original promise. The contractors... Read Full Review


Comments on Agent Fees

12 emails=£2500

Comments (1)Was this helpful?:

By : Marilyn

11 May 2018

Dear Mrs Turnbull, I am very sorry to read that you have been unhappy regarding your experience with Dexters. I understand that you have now spoken to the Property Management Director, Lee Porter ...

Terrible experience with ...

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1 Star Review
UserName

By : 'Rebecca2603'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : No
Postcode : TW11

30 Apr 2018
People found this helpful13

We moved into our flat on 30th September. When we arrived the property was filthy - faeces marks in the toilet, dust everywhere. The property was also advertised as unfurnished but the previous tenants had left a load of furniture which Dexters had not removed. It took 10 days of us complaining for ... Read Full Review


Attached Files
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Comments on Agent Fees

We should not have had to pay any fees - no inventory was taken when we moved in to the property and Dexters ignored our complaints sometimes for weeks at a time.

Comments (1)Was this helpful?:

By : Marilyn

2 May 2018

Dear Miss Taylor, Thank you for taking the time to post your review, however I am really sorry to read your comments regarding your experience with Dexters. I have been in contact with the Head...

Exellent ...

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5 Star Review
UserName

By : 'Mike'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2

19 Mar 2018
People found this helpful0

Samuel is a very articulate, knowledgeable and engaging agent. He took the time to really appreciate and understand our needs for a high end let in this area, and he was on top of his game in discussing property and market trends specific to our search. His follow up has been polite, timeous and... Read Full Review

Comments (1)Was this helpful?:

By : Marilyn

20 Mar 2018

Dear Mike, I am writing to say thank you for your kind comments about the service you received from our Teddington Office. We really appreciate you taking the time to post this review as feedback...

Donna Littman and Ann ...

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5 Star Review
UserName

UserName

By : 'Andy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW11

15 Dec 2017
People found this helpful0

Donna Littman and Ann Sinclair continue to be the go to people in Teddington. Highly efficient, personable, experienced, polite and interested. I have just completed on another property with them having bought and sold many times over the years. In an often difficult and emotional process I remain... Read Full Review


Comments on Agent Fees

Entirely fair

Comments (1)Was this helpful?:

By : Marilyn

12 Feb 2018

Dear Andy, I am writing to say thank you for your kind comments about the service you received from our Teddington Office. We really appreciate you taking the time to post this review as feedback...

Sheikh is a diligent property ...

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4 Star Review
UserName

By : 'Landlord'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : TW11

11 Oct 2017
People found this helpful0

Sheikh is a diligent property manager and responsive to his customer (landlord in this case) requirements. I was impressed with the way he handled the early departure of my property's previous tenants whose behaviour had upset neighbours from time to time. Also at the way he was able to secure ... Read Full Review


Comments on Agent Fees

The fees for the proper management are reasonable.

Comments (1)Was this helpful?:

By : Marilyn

17 Oct 2017

Dear Sir/Madam, We are delighted to read that our Teddington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the...

Having been a Tennant for ...

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4 Star Review
UserName

By : 'Elvyn'
Services : Property Management
Would you recommend ? : Yes
Postcode : TW11

2 Oct 2017
People found this helpful1

Having been a Tennant for four years with a Property we found through Dexters I have been delighted with the Management of the property by Thamesview. The more recent arrival of Sheik Mohsin into the management team has further enhanced the service I have been getting especially with some of the... Read Full Review

Comments (1)Was this helpful?:

By : Marilyn

3 Oct 2017

Dear Elvyn, I am writing to say thank you for your kind comments about the service you received from our Teddington Office. We really appreciate you taking the time to post this review as feedback ...

We have been tenants with ...

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5 Star Review
UserName

By : 'Lucy'
Services : Letting( As a Tenant )
Rent PCM : £2400
Would you recommend ? : Yes
Postcode : TW11

27 Sept 2017
People found this helpful1

We have been tenants with Dexters for 5 years now and can honestly say that the service and attention we have received has been fantastic. Particularly our property manager Sheikh is so courteous, professional and any needs or queries we have had have been dealt with immediately with a resolution... Read Full Review


Comments on Agent Fees

Good

Comments (1)Was this helpful?:

By : Marilyn

27 Sept 2017

Dear Lucy, We are delighted to read that our Teddington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best...

I am a tenant through the ...

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5 Star Review
UserName

By : 'Teddington'
Services : Letting( Property Management )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : KT1

24 Aug 2017
People found this helpful1

I am a tenant through the teddington branch and I have received exceptional customer service from Sheikh in property... Read Full Review


Comments on Agent Fees

NA

Comments (1)Was this helpful?:

By : Marilyn

24 Aug 2017

Dear Sir/Madam, Thank you very much for taking the time to leave your five star review. It is pleasing to read that Sheikh and our Property Management Team have achieved our aim of delivering...

Having previously had a good ...

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5 Star Review

By : 'John'
Services : Sales( As a Vendor )
Sold price : £950000
Would you recommend ? : Yes
Postcode : TW11

22 Jun 2017
People found this helpful0

Having previously had a good experience buying through Dexters Teddington we decided to sell our property with them. Everyone we interacted with was enthusiastic, professional and very helpful. The after sales service was particularly strong and played a huge part in keeping our chain together... Read Full Review


Comments on Agent Fees

Fees are reasonable.

Comments (1)Was this helpful?:

By : Marilyn

23 Jun 2017

Dear John & Mandy, Thank you very much for your great review regarding our Teddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would...

Really poor service and very ...

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1 Star Review

By : 'Tenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW16

18 Jan 2017
People found this helpful32

Really poor service and very dishonest. Tenancy was not ready on the start date! It hadn't been check by Dexters, they didn't seem to... Read Full Review


Comments on Agent Fees

Bad, as I didn't receive the service that was paid for.

Comments (0)Was this helpful?:
Disappointing, pathetic, ...

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1 Star Review

By : 'Catz'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : HAMP

12 Oct 2016
People found this helpful36

Disappointing, pathetic, awful, rude and lie. The Teddington office has given me nothing but stress. When it came to renewal of my tenancy agreement they told me that they hadn't changed any of the clauses just the rent amount (and pressured me to quickly sign it!), later i found out that they lied ... Read Full Review


Comments on Agent Fees

BAD

Comments (1)Was this helpful?:

By : Marilyn

13 Oct 2016

Hello, I am really sorry to hear that you have been unhappy with the service provided by our Teddington Office. I am Head of Customer Relations and I wondered if I could be of any further...

My partner and I had put in ...

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1 Star Review
UserName

By : 'International'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : TW11

22 Sept 2016
People found this helpful47

My partner and I had put in an application to lease a small property. The first day were promised a call to confirm that our application had gone through. We were let down and had to call the next day to finally get some sort of conformation that our application was being processed. We were happy... Read Full Review


Comments on Agent Fees

Crap

Comments (1)Was this helpful?:

By : Marilyn

5 Oct 2016

Hello, I am really sorry to hear that you have been unhappy with the service provided by our Teddington Office. I am Head of Customer Relations and I wondered if I could be of any further...

Marc did a fantastic job, he ...

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5 Star Review

By : 'Milena'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW11

27 May 2013
People found this helpful1

Marc did a fantastic job, he has helped us all the way though, he has been always very kind and patient with us, ready to answer our question and help as much as he could. We would like to thank him and all the team for professional services that they are providing. Thank you Marc and good luck... Read Full Review

Comments (0)Was this helpful?:
I can not thank the efforts ...

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5 Star Review

By : 'Emma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW

8 May 2013
People found this helpful2

I can not thank the efforts of Marc at Dexters Teddington enough, his professionalism, constant communication and efforts to go above and beyond for my family were sincerely appreciated. Sadly we didn't get to continue with this branch as we secured a property in another area, but I have no doubt ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Dexters, Teddington TW11 8HA