The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 10 Reviews
10% Recommended
43% letting valuation accuracy
30% letting fee satisfaction

Michael
By : 'Alfred'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : WV13
Keep well away from this shambles. You Can See Why They're Voted One Of the worst estate agents in the country . Penny pinching company who do their best to screw you over. If you dare complain, they will not think twice about hanging up on you. Please stay well away.
Extremely bad!
By : Michael Warke
18 Oct 2016Dear Alfred Thank You for the review, I am of course sorry to hear that you are not happy with the service you have received, I have checked our records and cannot see your details on our system for me able to contact you, also I have not any any recent complaints so I am not sure weather you have the right agency. If you would like to call me direct you are more then welcome too. Kind Regards Michael
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 43% | 30.00% | £400 | £575 |
Goodchilds Estate Agents
5 High Street,, Wednesfield, West Midlands
WV11 1SP
01902 305044


By : 'Brian'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : WS10
I've foolishly been a landlord with Goodchilds for the past few years, despite having several run-ins with them in the past over shocking customer service and incompetence (for a time they had my house for sale on Right Move listed twice with two different listings/prices and littered with spelling ... Read Full Review
Fee's are overall in keeping although we supposedly get an inspection with the fee, which they never provide (despite asking multiple times).
By : 'S.PRITCHARD'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : WV11
Goodchilds forgot to get me to sign a new contract with themselves on a house i was renting out. I decided to leave because they weren't providing the service i was paying for. Because of this they wanted money for leaving. When they realized i didn't have a contract ,they went after the previous ... Read Full Review


By : 'Landlord'
Services : Letting (As a Owner)
Rent PCM : £400
Would you recommend ? : No
Postcode : WV2
I used Goodchilds for over 3 years and have to say their customer service is abysmal. No inspections, no photographs, incorrect rent payments, incorrect marketing, no feedback, no phone calls, no meter readings, worst service I have ever had from an agent. Steer well clear. If I could rate at zero... Read Full Review
Extortionate for the level of service.
By : 'Ash'
Services : Letting (As a Owner)
Rent PCM : £500
Would you recommend ? : No
Postcode : WV1
I used Goodchilds for one property recently. As an established private landlord based on recommendation. I found them to overcharge landlords and tenants, they don't return phone calls unless they want some money. They charge for work that has not taken place and after several months I took the... Read Full Review
Very high


By : 'Don't'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : DY1
Never ever use them disgusting customer service I'm in process of looking for somehere else. The companies they use are a disgrace don't want to live here any longer looking for somehere else not with Goodchilds nothing good about them !!!!!!!!! ... Read Full Review
Stupid deposit needed nearly a grand and I'm not expecting it back as that's the sort of company they are. Cut corners and dodgy
By : 'Matthew'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : WV13
Horrible man horrible company. Very greedy attitude who will only take your call if he feels like it. I wished I only saw these disgraceful reviews... Read Full Review
By : Michael Warke
5 Jan 2017Hello Matthew Thank You for the for the review, firstly I am sorry you feel this way, I must stress I have not avoided any calls, please feel free to call me at the office by phone or email me...

By : 'Alfred'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : WV13
Keep well away from this shambles. You Can See Why They're Voted One Of the worst estate agents in the country . Penny pinching company who do their best to screw you over. If you dare complain, they will not think twice about hanging up on you. Please stay well... Read Full Review
Extremely bad!
By : Michael Warke
18 Oct 2016Dear Alfred Thank You for the review, I am of course sorry to hear that you are not happy with the service you have received, I have checked our records and cannot see your details on our system...

By : 'Jamie'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WV13
Complete waste of time and show no regards as to the laws of tenancy, anyone who rents hough this band of cowboys should need to be sectioned have even blamed myself as to the presence of damp in the property. They are now giving a false reference to any perspective future landlords stay away... Read Full Review
Bad
Bad
By : 'Concetta'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : B74
Would absolutely not recommend this estate agent to anyone who is considering using them as a letting agent. They are very unprofessional, haven't got a clue about customer service and e-mails don't get responded to. The only way I could get any information from the company was to constantly... Read Full Review
Extortionate amount for doing absolutely nothing as I had to do most of the chasing.
Extortionate amount for doing absolutely nothing as I had to do most of the chasing.
By : 'Beccim91'
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : WV11
Goodchilds are absolutely useless. I moved into a property a year ago. First problem was that my boiler broke only months before Christmas. Goodchilds were made aware of the issue, and I was waiting for a call back for weeks. I continued to chase them and one member of staff told me that my boiler... Read Full Review
Rip off for a non existent service
By : Memyselfandi
22 Aug 2014I have had a very similar experience with Goodchilds. I have now been in my property for 18 months, I have a broken boiler and oven amongst many other issues, including no smoke alarms, no carbon...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 4/10/2015, 7:00:20 AM by allAgents