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Tully & Co

2.8/5, 49 Reviews
47% Recommended

100% sales valuation accuracy

75% letting valuation accuracy

67% sales fee satisfaction

67% letting fee satisfaction

Contact Us
Whether you are looking for a new home, interested in buying to let, require your property to be managed or are seeking rented accommodation, the team at Tully & Co can help. With over 50 years experience collectively, we pride ourselves on the friendly, personal and professional service offered. Our flexible appr
oach ensures our consultants can tailor a service package to meet the individual needs of each and every client. Through the use of an established business system the latest computer technology is employed to deliver a highly efficient service and exceptional value for money.
"Avoid like the plauge!..."

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1 Star Review
UserName

Mazin

UserName

Mazin

By : 'Mark'
Services :
Would you recommend ? : No
Postcode : PO5

9 Dec 2016
People found this helpful6

Avoid like the plauge! Students beware. Their service is awful and they do not care about you at all. Don't you think its a bit weird how the reviews are all either 1* or somehow 5* hmmm Ill let you decide if those are real or not. The reason you will not find me on your database is because Sutton is not my legal name, I am a current tenant with yourselves but I will not give you my actual name as I know the already disastrous service I receive will become even worse. Please anyone reading this be warned. Tully's DO NOT CARE ABOUT YOU!!!, they will ignore your emails and calls constantly and never give you a proper reply. They will leave your house/flat with numerous problems that they wont fix / tell you they're sorting for weeks/months on end with no real result. I have viewed around 15 properties that they offer and around 80% have damp/mould issues that they refuse to address. Even when they do fix things, they use a very cheap handy-man-esque 'company' who perform half-arsed work that only needs redoing later on down the line. If knowing what I do now I would not have rented properties from them. Please please please beware.


Comments on Agent Fees

BAD

Was this helpful?:

By : M King

3 Jan 2019

Wish I had seen your comment before my son rented through them. Damp, dodgy electrics, mould, broken floors etc.All issues that would only be spotted by professional surveyor, but we had to wait for the place to fall apart before it all showed up. Should be condemned. Would like to warn students not to go anywhere near this company as they really don't care.


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%67%£216,000£216,000
Lettings75%67%£325£1,500
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
501524300002
Address

Tully & Co
157-159 Albert RoadPortsmouth, Hampshire
PO4 0JW
023 92 732241

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
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Latest Properties

No Property Found

No Property Found
Great customer service. ...

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5 Star Review
UserName

By : 'Reece'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : PO5

16 Dec 2019
People found this helpful0

Great customer service. Helpful and very smooth process when moving in. The house is newly decorated and has a great modern ... Read Full Review

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

By : 'Happy'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : PO4

12 Apr 2019
People found this helpful0

Mark and Paul carried out the sale of a property for me. The whole time the sale progressed I was constantly updated by the sales team. They found a perfect buyer that did everything in a timely manner. The fee to sell was worth every ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Deposit ...

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1 Star Review
UserName

By : 'Steph'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO4

20 Dec 2018
People found this helpful4

Tully is a joke( being mostly a family business). Clare is so unprofessional and unreasonable. Made up unrealistic deduction prices from my deposit. Stay away from this agency as it is pathetic. Totally gutted. The worst agency in ... Read Full Review


Comments on Agent Fees

Bad

Comments (0)Was this helpful?:
Not ...

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1 Star Review

By : 'Rip'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £775
Would you recommend ? : No
Postcode : PO1

22 Oct 2018
People found this helpful4

Kept my admin fee even though the issue with homelet was resolved within one working day and my application could have continued Gave the Fiat I had put a deposit down to someone else before I had the chance to rectify the small issue with homelet less than 24 ... Read Full Review


Comments on Agent Fees

Bad I feel I should have been refunded

Comments (0)Was this helpful?:
Best in ...

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5 Star Review
UserName

By : 'Decade'
Branch : Portsmouth, 157-159 Albert Road
Services : Sales( As a Vendor )
Sold price : £216000
Would you recommend ? : Yes
Postcode : PO4

24 May 2018
People found this helpful0

Mark and Paul have used these guys last year and they sold my ex council flat within 3 weeks. Used them this month (May 18) and they have sold our 2 bed house within 2 DAYS. They do not give out bull which most of the other agents do. They don't drive around in big flash cars, they are not ... Read Full Review


Comments on Agent Fees

Excellent

Comments (0)Was this helpful?:
Sale dream ...

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5 Star Review

By : 'Katherine'
Branch : Portsmouth, 157-159 Albert Road
Services : Sales( As a Vendor )
Sold price : £395
Would you recommend ? : Yes
Postcode : PO4

21 Mar 2018
People found this helpful0

The Mark and Paul sales team is incredible! 10 weeks from instruction to sale and I wouldn't have believed it myself if the money wasn't in my account. Polite, professional and kept me so informed, I couldn't chase them at any stage. They walked both me and the buyer step by step and ... Read Full Review


Comments on Agent Fees

Very fair and directly comparable to 3 other agents in the area.

Comments (0)Was this helpful?:
I have worked with Mark for ...

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5 Star Review
UserName

By : 'Sanjay'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PO5

30 Oct 2017
People found this helpful0

I have worked with Mark for around 20 years and has not let me down with either sales or purchases of my investment properties. He really know his market well and service is second to none - He is the go to man on the area!! Always a 5 star ... Read Full Review


Comments on Agent Fees

Very reasonable

Comments (0)Was this helpful?:
It's a shame how things ended ...

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1 Star Review

By : 'L.'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5

10 Aug 2017
People found this helpful8

It's a shame how things ended with this agency. I was in a student let for the academic year 2016-2017, and throughout the year, when we had problems, Erica was often quick to sort them out. This is apart from when our fridge broke and we were left without one for a week, which was rather ... Read Full Review


Comments on Agent Fees

Fees are standard, perhaps a less than the average for student lets.

Comments (0)Was this helpful?:
The guys at Tullys have now ...

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5 Star Review

By : 'Lucy'
Branch : Portsmouth, 157-159 Albert Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO4

6 Jun 2017
People found this helpful0

The guys at Tullys have now sold a couple of properties for me and each time have achieved great prices in quick timescales. The most recent property was sold for a price which exceeded my expectations. I would thoroughly recommend Paul and Mark at ... Read Full Review


Comments on Agent Fees

Competitive prices

Comments (0)Was this helpful?:
Avoid like the plauge! ...

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1 Star Review
UserName

UserName

By : 'Mark'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5

9 Dec 2016
People found this helpful6

Avoid like the plauge! Students beware. Their service is awful and they do not care about you at all. Don't you think its a bit weird how the reviews are all either 1* or somehow 5* hmmm Ill let you decide if those are real or not. The reason you will not find me on your database is because ... Read Full Review


Comments on Agent Fees

BAD

Comments (1)Was this helpful?:

By : M King

3 Jan 2019

Wish I had seen your comment before my son rented through them. Damp, dodgy electrics, mould, broken floors etc.All issues that would only be spotted by professional surveyor, but we had to wait for...


If you are a student please, ...

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1 Star Review

By : 'Katherine'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : P05

30 Sept 2016
People found this helpful3

If you are a student please, please, please do yourself a favour and avoid this agent! They are honestly the worst company I have ever had to deal with in my life, and even years later I haven't forgotten how bad they were. They were rude, nasty, threatening and just angle any way so they can to ... Read Full Review


Comments on Agent Fees

They have a lot of hidden charges such as silly admin fees of like £80, and the money you are almost guaranteed to lose from your deposit makes their fees even worse!

Comments (0)Was this helpful?:
I believe that as many others ...

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1 Star Review

By : 'Mrs'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO4

2 Aug 2016
People found this helpful5

I believe that as many others providing reviews for this agency I suffered from Claire Al-Baggou who has the same surname as the partner of the firm and one of the sales managers :) What hope do you have when dealing with family business? Will the firm reprimand Claire for her rude, appalling ... Read Full Review

Comments (0)Was this helpful?:
I have had a great experience ...

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4 Star Review

By : 'Annabel'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : PO20

31 Jul 2015
People found this helpful0

I have had a great experience with Tullys. They have been friendly and supportive and have sometimes bent over backwards to help me. There have been on occasion so,e delays in repair work but I imagine this is more to do with finding someone at short notice rather than any delay on Tullys behalf. ... Read Full Review

Comments (0)Was this helpful?:
Me and my then girlfriend ...

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1 Star Review
UserName

By : 'i-beat-tully'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : PO5

13 Mar 2015
People found this helpful9

Me and my then girlfriend rented a top floor 2 bedroom flat at the end of the summer in 2013. However after only a couple of months with the bad weather settling in we noticed a lot of condensation, mold, and drafts coming in from various places around the flat. We thought it was dealt with when a ... Read Full Review


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Comments (1)Was this helpful?:

By : Matteroffact.com

14 Mar 2015

This was Clare Albaggou that you dealt with the office manager not Claire Horstead who was the lady who dealt with rent, please be aware there were two Claire's there but Clare Albaggou dealt in this ...


When we moved in the house it ...

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1 Star Review

By : 'Miss'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : PO5

19 Feb 2015
People found this helpful6

When we moved in the house it reeked of mould and mildew. The sofas, curtains and bedroom blinds smelt like they had been donated from an OFA home, the urine musky smell was unbareable! Our oven has no markings next to the dials as it has worn away. When maintenance reviewed the oven they ... Read Full Review


What agent could do to change your mind?

Be more considerate towards students and don\'t take advantage of them like they are all clueless and reckless. Check properties before move in dates to ensure it is at a reasonable standard. Respond faster when complains are made

Comments (0)Was this helpful?:
My experience with Tully and ...

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1 Star Review

By : 'TULLY'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £350
Would you recommend ? : No
Postcode : PO5

10 Feb 2015
People found this helpful7

My experience with Tully and co has been eventful, never mind stressful. I would rate them at 0 stars for service and professionalism. They have ceased to communicate through email with me and have put all responsibly for repairs onto myself. I am a student that is here to study and they have done ... Read Full Review

Comments (0)Was this helpful?:
As a first time landlord ...

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5 Star Review
UserName

UserName

By : 'Tully'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : PO1

2 Feb 2015
People found this helpful0

As a first time landlord Tully showed great support providing much needed advice. Tully managed to rent the property in 2 weeks. The tenants background were professionally checked and an inventory was produced. Tully also completed required tests, secured 1st month rent and taken care of the ... Read Full Review

Comments (0)Was this helpful?:
I was a tenet with them more ...

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5 Star Review
UserName

UserName

By : 'Dawoud'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : PO2

1 Feb 2015
People found this helpful1

I was a tenet with them more ten yeas. I found them to be very good and excellent in the doing their job. The reason I left them because I move to different town. I recommend the company to ... Read Full Review

Comments (0)Was this helpful?:
Brief overview of my ...

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5 Star Review

By : 'PompeyRenter'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : PO4

5 Dec 2014
People found this helpful1

Brief overview of my experience renting numerous properties through Tully & Co: - Staff always friendly and helpful - Fees were reasonable and disclosed up front - Issues were quickly resolved Highly recommended letting ... Read Full Review


Comments on Agent Fees

Fees were very reasonable. Agents not afraid to work for it either!

Comments (0)Was this helpful?:
I would rather hack off my ...

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1 Star Review

By : 'I'd'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £325
Would you recommend ? : No
Postcode : PO2

7 Oct 2014
People found this helpful6

I would rather hack off my right arm and be made to eat it slowly than ever be in contact with this estate agents ever again. The property I rented had so many problems and hadn't even finished being built when I moved in with builders still working on the property right up until christmas (I ... Read Full Review


What agent could do to change your mind?

Completely new staff.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Tully & Co

Regional Awards Won by Tully & Co

Individual Branch Awards