The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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2.8/5, 49 Reviews
47% Recommended
100% sales valuation accuracy
75% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
5 | 0 | 15 | 24 | 3 | 0 | 0 | 0 | 0 | 2 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 67% | £216,000 | £216,000 |
Lettings | 75% | 67% | £325 | £1,500 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Reece
By : 'Reece'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : PO5
Great customer service. Helpful and very smooth process when moving in. The house is newly decorated and has a great modern ... Read Full Review
Mark
By : 'Happy'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : PO4
Mark and Paul carried out the sale of a property for me. The whole time the sale progressed I was constantly updated by the sales team. They found a perfect buyer that did everything in a timely manner. The fee to sell was worth every ... Read Full Review
Good
Clare
By : 'Steph'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO4
Tully is a joke( being mostly a family business). Clare is so unprofessional and unreasonable. Made up unrealistic deduction prices from my deposit. Stay away from this agency as it is pathetic. Totally gutted. The worst agency in ... Read Full Review
Bad
By : 'Rip'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £775
Would you recommend ? : No
Postcode : PO1
Kept my admin fee even though the issue with homelet was resolved within one working day and my application could have continued Gave the Fiat I had put a deposit down to someone else before I had the chance to rectify the small issue with homelet less than 24 ... Read Full Review
Bad I feel I should have been refunded
Mark
By : 'Decade'
Branch : Portsmouth, 157-159 Albert Road
Services : Sales( As a Vendor )
Sold price : £216000
Would you recommend ? : Yes
Postcode : PO4
Mark and Paul have used these guys last year and they sold my ex council flat within 3 weeks. Used them this month (May 18) and they have sold our 2 bed house within 2 DAYS. They do not give out bull which most of the other agents do. They don't drive around in big flash cars, they are not ... Read Full Review
Excellent
By : 'Katherine'
Branch : Portsmouth, 157-159 Albert Road
Services : Sales( As a Vendor )
Sold price : £395
Would you recommend ? : Yes
Postcode : PO4
The Mark and Paul sales team is incredible! 10 weeks from instruction to sale and I wouldn't have believed it myself if the money wasn't in my account. Polite, professional and kept me so informed, I couldn't chase them at any stage. They walked both me and the buyer step by step and ... Read Full Review
Very fair and directly comparable to 3 other agents in the area.
Mark
By : 'Sanjay'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PO5
I have worked with Mark for around 20 years and has not let me down with either sales or purchases of my investment properties. He really know his market well and service is second to none - He is the go to man on the area!! Always a 5 star ... Read Full Review
Very reasonable
By : 'L.'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5
It's a shame how things ended with this agency. I was in a student let for the academic year 2016-2017, and throughout the year, when we had problems, Erica was often quick to sort them out. This is apart from when our fridge broke and we were left without one for a week, which was rather ... Read Full Review
Fees are standard, perhaps a less than the average for student lets.
By : 'Lucy'
Branch : Portsmouth, 157-159 Albert Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO4
The guys at Tullys have now sold a couple of properties for me and each time have achieved great prices in quick timescales. The most recent property was sold for a price which exceeded my expectations. I would thoroughly recommend Paul and Mark at ... Read Full Review
Competitive prices
Mazin
Mazin
By : 'Mark'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO5
Avoid like the plauge! Students beware. Their service is awful and they do not care about you at all. Don't you think its a bit weird how the reviews are all either 1* or somehow 5* hmmm Ill let you decide if those are real or not. The reason you will not find me on your database is because ... Read Full Review
BAD
By : M King
3 Jan 2019Wish I had seen your comment before my son rented through them. Damp, dodgy electrics, mould, broken floors etc.All issues that would only be spotted by professional surveyor, but we had to wait for...
By : 'Katherine'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : P05
If you are a student please, please, please do yourself a favour and avoid this agent! They are honestly the worst company I have ever had to deal with in my life, and even years later I haven't forgotten how bad they were. They were rude, nasty, threatening and just angle any way so they can to ... Read Full Review
They have a lot of hidden charges such as silly admin fees of like £80, and the money you are almost guaranteed to lose from your deposit makes their fees even worse!
By : 'Mrs'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PO4
I believe that as many others providing reviews for this agency I suffered from Claire Al-Baggou who has the same surname as the partner of the firm and one of the sales managers :) What hope do you have when dealing with family business? Will the firm reprimand Claire for her rude, appalling ... Read Full Review
By : 'Annabel'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : PO20
I have had a great experience with Tullys. They have been friendly and supportive and have sometimes bent over backwards to help me. There have been on occasion so,e delays in repair work but I imagine this is more to do with finding someone at short notice rather than any delay on Tullys behalf. ... Read Full Review
Claire
By : 'i-beat-tully'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : PO5
Me and my then girlfriend rented a top floor 2 bedroom flat at the end of the summer in 2013. However after only a couple of months with the bad weather settling in we noticed a lot of condensation, mold, and drafts coming in from various places around the flat. We thought it was dealt with when a ... Read Full Review
By : Matteroffact.com
14 Mar 2015This was Clare Albaggou that you dealt with the office manager not Claire Horstead who was the lady who dealt with rent, please be aware there were two Claire's there but Clare Albaggou dealt in this ...
By : 'Miss'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : PO5
When we moved in the house it reeked of mould and mildew. The sofas, curtains and bedroom blinds smelt like they had been donated from an OFA home, the urine musky smell was unbareable! Our oven has no markings next to the dials as it has worn away. When maintenance reviewed the oven they ... Read Full Review
Be more considerate towards students and don\'t take advantage of them like they are all clueless and reckless. Check properties before move in dates to ensure it is at a reasonable standard. Respond faster when complains are made
By : 'TULLY'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £350
Would you recommend ? : No
Postcode : PO5
My experience with Tully and co has been eventful, never mind stressful. I would rate them at 0 stars for service and professionalism. They have ceased to communicate through email with me and have put all responsibly for repairs onto myself. I am a student that is here to study and they have done ... Read Full Review
Mazin
Kerry
By : 'Tully'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : PO1
As a first time landlord Tully showed great support providing much needed advice. Tully managed to rent the property in 2 weeks. The tenants background were professionally checked and an inventory was produced. Tully also completed required tests, secured 1st month rent and taken care of the ... Read Full Review
Mazin
Tom
By : 'Dawoud'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : PO2
I was a tenet with them more ten yeas. I found them to be very good and excellent in the doing their job. The reason I left them because I move to different town. I recommend the company to ... Read Full Review
By : 'PompeyRenter'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : PO4
Brief overview of my experience renting numerous properties through Tully & Co: - Staff always friendly and helpful - Fees were reasonable and disclosed up front - Issues were quickly resolved Highly recommended letting ... Read Full Review
Fees were very reasonable. Agents not afraid to work for it either!
By : 'I'd'
Branch : Portsmouth, 157-159 Albert Road
Services : Letting( As a Tenant )
Rent PCM : £325
Would you recommend ? : No
Postcode : PO2
I would rather hack off my right arm and be made to eat it slowly than ever be in contact with this estate agents ever again. The property I rented had so many problems and hadn't even finished being built when I moved in with builders still working on the property right up until christmas (I ... Read Full Review
Completely new staff.