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Mitcham, CR4

4.8/5, 48 Reviews
96% Recommended

100% sales valuation accuracy

83% letting valuation accuracy

75% sales fee satisfaction

88% letting fee satisfaction

Contact Us
Welcome to Townends Estate Agents, Mitcham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Mitcham, Coll
iers Wood and Morden. Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Mitcham and the surrounding areas, means we�re perfectly placed to sell or let your property.
"This agency is a one big..."

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1 Star Review

By : 'Unorganised'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : CR41

8 Dec 2016
People found this helpful6

This agency is a one big joke. We paid huge fees for the service that we don't get. All they do, they find you a landlord - that's it. I just rang them, because we already living in our property for 2 months and we still haven't received a contract. I contacted them to find out where is my contract and I've been informed that the landlord supposed to give it to us, and landlord is saying that she doesn't know anything about that. ONE BIG MESS. They are completely unorganised !

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%75%£236,000£430,500
Lettings83%88%£550£1,700
Areas covered
  • Colliers Wood,
  • CR4
  • Mitcham,
  • Morden
  • SM1
  • SW17
  • SW19
Address

Stirling Ackroyd
201 London RoadMitcham, Surrey
CR4 2JD
020 8640 1500

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Stirling Ackroyd Branches (View All 38)
A good ...

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5 Star Review

By : 'Beatrice'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CR4

12 Apr 2019
People found this helpful0

I think the agency is really good, with good service and really friendly staff, I am really happy with the place I... Read Full Review

Comments (0)Was this helpful?:
Very ...

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5 Star Review
UserName

By : 'Jay'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CR43

5 Nov 2018
People found this helpful1

I have helped my friend to move into the property in Mitcham. My thanks goes to all Mitcham team in Townends especialy Mr.Bhatti who was absolutely spot on proffesienally handled the whole process and was very very helpful. Thank you ever so... Read Full Review


Comments on Agent Fees

Outstanding performance

Comments (0)Was this helpful?:
Helpful and ...

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5 Star Review
UserName

By : 'Sylwia'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CR4

24 Oct 2018
People found this helpful0

We are first time buyers. Ali helped us to find property within very short time and at good price as well. He was very helpful and attentive. We can't fault him or his team in Mitcham at all. Great bunch of passionate... Read Full Review


Comments on Agent Fees

No comment

Comments (0)Was this helpful?:
Mo and Yakub were fantastic ...

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5 Star Review
UserName

By : 'Shez'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CR4

12 Jan 2018
People found this helpful1

Mo and Yakub were fantastic in marketing my property, they kept me informed every step of the the way. I would highly recommend both of them and... Read Full Review

Comments (0)Was this helpful?:
Excellent personal service; ...

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5 Star Review
UserName

By : 'Sandra'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CR4

21 Dec 2017
People found this helpful0

Excellent personal service; arrived promptly for appointment. Sukina kept me updated and made the process of selling our home ... Read Full Review


Comments on Agent Fees

competitively good

Comments (0)Was this helpful?:
Mo Islam was fantastic!!! The ...

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5 Star Review
UserName

By : 'Angena'
Services : Letting (As a Tenant)
Sold price : £1000
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : CR4

23 Oct 2017
People found this helpful2

Mo Islam was fantastic!!! The landlord was a bit reluctant to let the property to us however he was able to persuade him. Thanks Mo ! We are very satisfied with the place. We highly recommend him to anyone looking to rent a property from... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
My experience was quite ...

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5 Star Review
UserName

By : 'Gertrude'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : CR4

20 Oct 2017
People found this helpful3

My experience was quite different from all other agencies. I quite enjoy working with Townends agency and love the way they handle my housing situation. I had less then 2 weeks to move out my previous place and they work endlessly to get me a good deal with the landlord. I was well informed about... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Mo is absolutely brilliant, I ...

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5 Star Review
UserName

By : 'Natasha'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : PE2

31 Jul 2017
People found this helpful4

Mo is absolutely brilliant, I can always rely on him to help me with any cases we are referencing for... Read Full Review


Comments on Agent Fees

good

Comments (0)Was this helpful?:
A very friendly, helpful and ...

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5 Star Review
UserName

By : 'Andrew'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CR4

24 Jul 2017
People found this helpful4

A very friendly, helpful and efficient service was provided which helped make the whole process quick, easy and hassle... Read Full Review

Comments (0)Was this helpful?:
This agency is a one big ...

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1 Star Review

By : 'Unorganised'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CR41

8 Dec 2016
People found this helpful6

This agency is a one big joke. We paid huge fees for the service that we don't get. All they do, they find you a landlord - that's it. I just rang them, because we already living in our property for 2 months and we still haven't received a contract. I contacted them to find out where is my contract ... Read Full Review

Comments (0)Was this helpful?:
Kiran provided a professional ...

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5 Star Review

By : 'K'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CR4

14 Sept 2016
People found this helpful1

Kiran provided a professional service. He was very helpful and was always available to answer my calls. Would definitely use... Read Full Review

Comments (0)Was this helpful?:
Bijal and Phillip have helped ...

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5 Star Review

By : 'Happy'
Services : Letting (As a Owner)
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : CR4

22 Apr 2016
People found this helpful1

Bijal and Phillip have helped me secure a good tenant for my property. Intitally my property was on with another agent. They hadnt been able to rent it. Having initally dealing with Philip, he was always free to help with any advice needed and answer any questions i had. Bijal then went on to find... Read Full Review

Comments (0)Was this helpful?:
Townends are known to be a ...

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5 Star Review

By : 'Daniel'
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : CR4

18 Apr 2016
People found this helpful0

Townends are known to be a very proffessional company. The service i recieved from them has always been good. I dealt with Phillip who was very helpful. He was happy to show us the property a few times till we were happy. They always available to speak to us or called back when requested. Phillip... Read Full Review

Comments (0)Was this helpful?:
Townends has been a breathe ...

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5 Star Review

By : 'Christine'
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : CR4

25 Feb 2016
People found this helpful0

Townends has been a breathe of fresh air. They were upfront with what was needed to be done. Philip was friendly, personable and very helpful with any queries I had. Frances was also very helpful. The referencing process was straight forward and i was able to find a place to rent. I enjoyed the... Read Full Review


What agent could do to change your mind?

Okay


Comments on Agent Fees

Okay

Comments (0)Was this helpful?:
Good service received from ...

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4 Star Review

By : 'Jo'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CR4

23 Jan 2016
People found this helpful0

Good service received from everyone we dealt with, including Phillip, Colin, Frances & Fiona The service was efficient and quick,... Read Full Review


What agent could do to change your mind?

There's quite a few fee's to take on board especially if using the Rent Protection Scheme as you then have to pay for an inventory as well


Comments on Agent Fees

There's quite a few fee's to take on board especially if using the Rent Protection Scheme as you then have to pay for an inventory as well

Comments (0)Was this helpful?:
They provided me let only ...

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1 Star Review

By : 'A'
Services : Letting (As a Owner)
Rent PCM : £1550
Would you recommend ? : No
Postcode : CR4

14 Oct 2015
People found this helpful2

They provided me let only service, but didn't throughly check the tenants. It then later turned out that in month 3 the tenants submitted my property to vulnerable adults from the outset, they never lived in my property. Townends wiped their hands of the situation, and told me i couldn't get my... Read Full Review


What agent could do to change your mind?

They have no compassion, and they found me bad tenants, after which they took my money and didn't offer any sort of compensation!

Comments (0)Was this helpful?:
As Muktaar Solomon as Phillip ...

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5 Star Review

By : 'Carlos'
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : CR4

28 May 2015
People found this helpful0

As Muktaar Solomon as Phillip Addo even when I was leaving the house provided me all necessary information. They served a good service.... Read Full Review

Comments (0)Was this helpful?:
First Contact was with ...

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5 Star Review

By : 'Carolyn'
Services : Letting (As a Owner)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : CR4

25 May 2015
People found this helpful0

First Contact was with Muktaar Solomon and then Philip Addo . They turned up on time and always polite. They found tenants in a week and they kept in touch while they did the references. Diane, Katherina & Fiona then took over until the tenants were moved in. It was a very good experience so... Read Full Review


What agent could do to change your mind?

Happy to pay agreed fee as we achieved asking price. It was fair for the swift service we received.


Comments on Agent Fees

Happy to pay agreed fee as we achieved asking price. It was fair for the swift service we received.

Comments (0)Was this helpful?:
Thank you for the good job ...

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4 Star Review

By : 'Johnson'
Services : Letting (As a Tenant)
Rent PCM : £1470
Would you recommend ? : Yes
Postcode : CR4

21 May 2015
People found this helpful0

Thank you for the good job you guys have done for me and my wife.We do appreciate a lot.Thanks to Phillip... Read Full Review

Comments (0)Was this helpful?:
Ronaldo was very helpful with ...

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5 Star Review

By : 'Sandra'
Services : Sales (As a Vendor)
Sold price : £390000
Would you recommend ? : Yes
Postcode : CR4

24 Mar 2015
People found this helpful2

Ronaldo was very helpful with valuing and marketing my property, I got a buyer almost immediately, nearly paying the full asking price, he was very professional and courteous. Cecil is the star of the office, he dealt with every phone call I made and if he was not sure of the answer to any of my... Read Full Review


What agent could do to change your mind?

Very happy with the fee charged,.


Comments on Agent Fees

Very happy with the fee charged,.

Comments (1)Was this helpful?:

By : Micheal

27 Nov 2015

Generally, Gold wave generally speaking, is a process where herbs, vitamins, substances and drugs are joined together in a given formulation and injected into the central area of the skin (named...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/21/2017, 8:51:27 AM by allAgents

Awards won by Stirling Ackroyd, Mitcham CR4 2JD