The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 48 Reviews
96% Recommended
100% sales valuation accuracy
83% letting valuation accuracy
75% sales fee satisfaction
88% letting fee satisfaction
By : 'Carolyn'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : CR4
First Contact was with Muktaar Solomon and then Philip Addo . They turned up on time and always polite. They found tenants in a week and they kept in touch while they did the references. Diane, Katherina & Fiona then took over until the tenants were moved in. It was a very good experience so well done & many thanks.
Happy to pay agreed fee as we achieved asking price. It was fair for the swift service we received.
Happy to pay agreed fee as we achieved asking price. It was fair for the swift service we received.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 75% | £236,000 | £430,500 |
| Lettings | 83% | 88% | £550 | £1,700 |
Stirling Ackroyd
201 London Road, Mitcham, Surrey
CR4 2JD
020 8640 1500
By : 'Beatrice'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CR4
I think the agency is really good, with good service and really friendly staff, I am really happy with the place I... Read Full Review

By : 'Jay'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CR43
I have helped my friend to move into the property in Mitcham. My thanks goes to all Mitcham team in Townends especialy Mr.Bhatti who was absolutely spot on proffesienally handled the whole process and was very very helpful. Thank you ever so... Read Full Review
Outstanding performance

By : 'Sylwia'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CR4
We are first time buyers. Ali helped us to find property within very short time and at good price as well. He was very helpful and attentive. We can't fault him or his team in Mitcham at all. Great bunch of passionate... Read Full Review
No comment

By : 'Shez'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CR4
Mo and Yakub were fantastic in marketing my property, they kept me informed every step of the the way. I would highly recommend both of them and... Read Full Review

By : 'Sandra'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CR4
Excellent personal service; arrived promptly for appointment. Sukina kept me updated and made the process of selling our home ... Read Full Review
competitively good

By : 'Angena'
Services : Letting (As a Tenant)
Sold price : £1000
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : CR4
Mo Islam was fantastic!!! The landlord was a bit reluctant to let the property to us however he was able to persuade him. Thanks Mo ! We are very satisfied with the place. We highly recommend him to anyone looking to rent a property from... Read Full Review
Good

By : 'Gertrude'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : CR4
My experience was quite different from all other agencies. I quite enjoy working with Townends agency and love the way they handle my housing situation. I had less then 2 weeks to move out my previous place and they work endlessly to get me a good deal with the landlord. I was well informed about... Read Full Review
Good

By : 'Natasha'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : PE2
Mo is absolutely brilliant, I can always rely on him to help me with any cases we are referencing for... Read Full Review
good

By : 'Andrew'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CR4
A very friendly, helpful and efficient service was provided which helped make the whole process quick, easy and hassle... Read Full Review
By : 'Unorganised'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CR41
This agency is a one big joke. We paid huge fees for the service that we don't get. All they do, they find you a landlord - that's it. I just rang them, because we already living in our property for 2 months and we still haven't received a contract. I contacted them to find out where is my contract ... Read Full Review
By : 'K'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CR4
Kiran provided a professional service. He was very helpful and was always available to answer my calls. Would definitely use... Read Full Review
By : 'Happy'
Services : Letting (As a Owner)
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : CR4
Bijal and Phillip have helped me secure a good tenant for my property. Intitally my property was on with another agent. They hadnt been able to rent it. Having initally dealing with Philip, he was always free to help with any advice needed and answer any questions i had. Bijal then went on to find... Read Full Review
By : 'Daniel'
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : CR4
Townends are known to be a very proffessional company. The service i recieved from them has always been good. I dealt with Phillip who was very helpful. He was happy to show us the property a few times till we were happy. They always available to speak to us or called back when requested. Phillip... Read Full Review
By : 'Christine'
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : CR4
Townends has been a breathe of fresh air. They were upfront with what was needed to be done. Philip was friendly, personable and very helpful with any queries I had. Frances was also very helpful. The referencing process was straight forward and i was able to find a place to rent. I enjoyed the... Read Full Review
Okay
Okay
By : 'Jo'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CR4
Good service received from everyone we dealt with, including Phillip, Colin, Frances & Fiona The service was efficient and quick,... Read Full Review
There's quite a few fee's to take on board especially if using the Rent Protection Scheme as you then have to pay for an inventory as well
There's quite a few fee's to take on board especially if using the Rent Protection Scheme as you then have to pay for an inventory as well
By : 'A'
Services : Letting (As a Owner)
Rent PCM : £1550
Would you recommend ? : No
Postcode : CR4
They provided me let only service, but didn't throughly check the tenants. It then later turned out that in month 3 the tenants submitted my property to vulnerable adults from the outset, they never lived in my property. Townends wiped their hands of the situation, and told me i couldn't get my... Read Full Review
They have no compassion, and they found me bad tenants, after which they took my money and didn't offer any sort of compensation!
By : 'Carlos'
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : Yes
Postcode : CR4
As Muktaar Solomon as Phillip Addo even when I was leaving the house provided me all necessary information. They served a good service.... Read Full Review
By : 'Carolyn'
Services : Letting (As a Owner)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : CR4
First Contact was with Muktaar Solomon and then Philip Addo . They turned up on time and always polite. They found tenants in a week and they kept in touch while they did the references. Diane, Katherina & Fiona then took over until the tenants were moved in. It was a very good experience so... Read Full Review
Happy to pay agreed fee as we achieved asking price. It was fair for the swift service we received.
Happy to pay agreed fee as we achieved asking price. It was fair for the swift service we received.
By : 'Johnson'
Services : Letting (As a Tenant)
Rent PCM : £1470
Would you recommend ? : Yes
Postcode : CR4
Thank you for the good job you guys have done for me and my wife.We do appreciate a lot.Thanks to Phillip... Read Full Review
By : 'Sandra'
Services : Sales (As a Vendor)
Sold price : £390000
Would you recommend ? : Yes
Postcode : CR4
Ronaldo was very helpful with valuing and marketing my property, I got a buyer almost immediately, nearly paying the full asking price, he was very professional and courteous. Cecil is the star of the office, he dealt with every phone call I made and if he was not sure of the answer to any of my... Read Full Review
Very happy with the fee charged,.
Very happy with the fee charged,.
By : Micheal
27 Nov 2015Generally, Gold wave generally speaking, is a process where herbs, vitamins, substances and drugs are joined together in a given formulation and injected into the central area of the skin (named...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 11/21/2017, 8:51:27 AM by allAgents