Worst experience ever. 1. Booked a viewing and an agent showed us the wrong apartment. When we asked to show what we booked agent said that she cannot do it (but showed it to another person right in front of our eyes but didn't let us see it). We presented screenshots from Rightmove of what ... Read Full Review

Found an affordable property through them; when we went to visit and subsequently decided to take the property everything seemed in order; they were responsive. However the agent handling our case would consistently call my partner's number asking to speak to me (he had my number too), and at... Read Full Review

If I could give 0 I would. I lived 10 months without heat and mold. I am very ill now due to this. I had to throw away all my belongs and suffered from depression due to this. I am undergoing treatment from the mold effects. I told them and a man with a mop was sent to mop the mold of my walls.... Read Full Review

I booked a viewing for a flat with Joanne. It was booked for 5pm today so I left work early to make the appointment. I waited outside the apartment block then rang her. The call was not answered and I had no other number. I rang the bell of the flat after 5 minutes. The resident of the flat let me... Read Full Review

Issues we had before we even moved in: -They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information -Drip fed us information about which forms we had to fill out then threatened to not let us move in on our desired... Read Full Review

Over the past 9 years, we dealt with 5 letting agents and we have never received such a abysmal service like Bairstowe Eves, 24-26 Maid Marian Way, Nottingham. The quality of service since the date of signing the contract to the date of checking out has been really poor. Below are some feedback... Read Full Review

Bunch of lairs. i finish the contract, my landlord close the contract with them, send them a letter to release our deposit ... 2 weeks, douzines of phone calls ... and nothing. I really advice to avoid them. now i have to waste my time with layers to recover my deposit... Read Full Review

Speaking as a newly-graduated tenant, please avoid Bairstow Eves. The hidden agency fees are incredible, and are likely fixed to cheat individual customers. Most letting agencies will charge agency fees of between £100-200 for a one-bedroom flat. After I had selected a flat, I found myself hit... Read Full Review

My partner and I rented a property through them for about 14 months. They were ok whilst renting and got any problems sorted out, although it always took a few days for them to get approval for works from a landlord that lives overseas. Problems have mainly come towards the end of our tenancy and... Read Full Review

To begin with, the property management company you are required to go through for repairs took 2 weeks to send anyone round to sort out a leaking toilet and oven that didn't turn on. Then it was all fine (because I didn't need anything). When it came to giving notice, it turned out I was leaving... Read Full Review