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Nottingham, NG1
1.2/5, 10 Reviews
0% Recommended
0% letting valuation accuracy
33% letting fee satisfaction
"Issues we had before we even..."
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1 Star Review
By : 'Amy'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : NG7
9 Nov 2016
People found this helpful1
Issues we had before we even moved in: -They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information -Drip fed us information about which forms we had to fill out then threatened to not let us move in on our desired dateIssues we have had before we even moved in: -They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information -Drip fed us information about which forms we had to fill out then threatened to not let us move in on our desired date (which was already 10 days after the tenency start date) -Left it until very close to the move in date to tell us that we needed references from our garuntors workplaces and required countless pieces of information as well as written confirmation of their salaries from a colleague -Lots of conflicting info about garuntor references from different people When we got to the office: -Told us that the parking permit/space that is INCLUDED IN THE RENT PRICE was not 'ready' for us as previous tenants had lost the carpark fob and landlord was not replying -Told us there was alternative off street parking around the flat we could use to unload our things and use until the permit is ready. This was a LIE! We know the area and there is no avaliable parking -Barely apologised for not having the parking permit ready for us, said that if we got a parking ticket it would be are fault.... Not helpful! Since we have lived here (one week): -Gave us a carpark fob and told us on the phone that we did NOT need a physical permit to put in the car window -Of course this was a lie and we got a parking ticket!!! It turns out we DO need a permit in the window and it is the letting agents job to arrange this with the landlord PRIOR to the move in date -We have enquired about several things and have got the laziest responses, one of which was why don't you google it when we asked for a phone number, very rude
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 33.00% | £450 | £850 |
Address
Bairstow Eves
31-33 Friar Lane, Nottingham, Nottinghamshire
NG1 6DD
0115 971 3251
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Bairstow Eves Branches (View All 252)
Worst agency, worst ...
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1 Star Review
By : 'Mike'
Services : Letting (As a Tenant)
Rent PCM : £675
Would you recommend ? : No
Postcode : NG7
19 Oct 2023
People found this helpful0
Worst experience ever. 1. Booked a viewing and an agent showed us the wrong apartment. When we asked to show what we booked agent said that she cannot do it (but showed it to another person right in front of our eyes but didn't let us see it). We presented screenshots from Rightmove of what ... Read Full Review
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Horrendous ...
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1 Star Review
By : 'Robin'
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : No
Postcode : NG7
30 Jul 2018
People found this helpful0
Found an affordable property through them; when we went to visit and subsequently decided to take the property everything seemed in order; they were responsive. However the agent handling our case would consistently call my partner's number asking to speak to me (he had my number too), and at... Read Full Review
Comments on Agent Fees
The fees are affordable; or more, they would be if they provided any of the services they charge us for.
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Con ...
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1 Star Review
By : 'unhappy'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NG7
8 Apr 2018
People found this helpful1
If I could give 0 I would. I lived 10 months without heat and mold. I am very ill now due to this. I had to throw away all my belongs and suffered from depression due to this. I am undergoing treatment from the mold effects. I told them and a man with a mop was sent to mop the mold of my walls.... Read Full Review
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I booked a viewing for a flat ...
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1 Star Review
By : 'Sophie'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : NG1
3 Dec 2016
People found this helpful0
I booked a viewing for a flat with Joanne. It was booked for 5pm today so I left work early to make the appointment. I waited outside the apartment block then rang her. The call was not answered and I had no other number. I rang the bell of the flat after 5 minutes. The resident of the flat let me... Read Full Review
Comments on Agent Fees
Ridiculous. £500+ for 2 people. What for? What do the estate agents do exactly if they don't turn up to appointments or ring clients?
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Issues we had before we even ...
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1 Star Review
By : 'Amy'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NG7
9 Nov 2016
People found this helpful1
Issues we had before we even moved in: -They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information -Drip fed us information about which forms we had to fill out then threatened to not let us move in on our desired... Read Full Review
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Over the past 9 years, we ...
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2 Star Review
By : 'TH'
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : NG8
29 Oct 2015
People found this helpful1
Over the past 9 years, we dealt with 5 letting agents and we have never received such a abysmal service like Bairstowe Eves, 24-26 Maid Marian Way, Nottingham. The quality of service since the date of signing the contract to the date of checking out has been really poor. Below are some feedback... Read Full Review
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Bunch of lairs. i finish the ...
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1 Star Review
By : 'bairstrowe'
Services : Letting (As a Tenant)
Rent PCM : £620
Would you recommend ? : No
Postcode : NG3
23 Oct 2015
People found this helpful3
Bunch of lairs. i finish the contract, my landlord close the contract with them, send them a letter to release our deposit ... 2 weeks, douzines of phone calls ... and nothing. I really advice to avoid them. now i have to waste my time with layers to recover my deposit... Read Full Review
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Speaking as a newly-graduated ...
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1 Star Review
By : 'YN'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NG9
16 Jul 2014
People found this helpful3
Speaking as a newly-graduated tenant, please avoid Bairstow Eves. The hidden agency fees are incredible, and are likely fixed to cheat individual customers. Most letting agencies will charge agency fees of between £100-200 for a one-bedroom flat. After I had selected a flat, I found myself hit... Read Full Review
Comments on Agent Fees
Agent fees are artificially inflated in order to cheat vulnerable customers, see review.
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My partner and I rented a ...
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2 Star Review
By : 'unhappytenant'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NG11
14 Jan 2014
People found this helpful3
My partner and I rented a property through them for about 14 months. They were ok whilst renting and got any problems sorted out, although it always took a few days for them to get approval for works from a landlord that lives overseas. Problems have mainly come towards the end of our tenancy and... Read Full Review
What agent could do to change your mind?
I am not going to sign up for something I know nothing about.
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To begin with, the property ...
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1 Star Review
By : 'JT'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NG7
18 Dec 2012
People found this helpful5
To begin with, the property management company you are required to go through for repairs took 2 weeks to send anyone round to sort out a leaking toilet and oven that didn't turn on. Then it was all fine (because I didn't need anything). When it came to giving notice, it turned out I was leaving... Read Full Review
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