We selected Royaldocks - Canary Wharf for the sale agency of our two-bedroom apartment in 2015 and we couldn't be happier with the services they provided. Mike (the branch manager) and his team were very professional, polite and helpful. It is very rare to have one dedicated contact throughout the whole process and Royaldocks managed it! From the initial consultation, valuation, photo taking, floor plan drafting, publishing on the websites, viewings, then offer made and accepted, documentation, and all the way till contract exchanged and sales compleation, it was amazing. We were very impressed with them. Mike was punctual and he was either on time or early (regardless of the weather conditions and traffic) and he came well prepared for our meetings. He listened to us carefully and took notes, only contacted us when necessary so we didn't have to answer calls or emails all the time. He has strong communication and negotiation skills, the ability to keep the right balance between all the stakeholders, he ensured the deal went smoothly and efficiently. What we also like about our dedicated relationship and sales manager Mike are that, he is very knowledgeable and we call him an expert in this field. He understands! (I have dealt with quite a number of agencies before, and this is one of the most important qualities and yet, only few has it. ) and he listens, so it is very easy and comfortable having a good and productive conversation with him. He keeps his words, when he say he would do something, he does. We could trust him. I always find that it's the people who make the businesses successful and standing out from the crowd. I have all the confidence in RoyalDocks with Mike's management and under leadership. Because my own situation has changed and I am relocating back to London. I am looking for a flat to rent. The first contact I have reached out for help was Mike. With no surprise, he and his team are doing an amazing job again! Thank you to Mike and his team. Would I recommend them to anyone I know? Absolutely!