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Richard Greener Estate Agents
3.1/5, 11 Reviews
55% Recommended
83% sales valuation accuracy
100% letting valuation accuracy
88% sales fee satisfaction
88% letting fee satisfaction
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"Not a good experience at all, ..."
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1 Star Review
By : 'jim'
Services :
Would you recommend ? : No
7 Aug 2011
People found this helpful8
Not a good experience at all, apart from the extremely slow repairs of anything that would go wrong, upon leaving they completly screwed us over. Myself and my girlfriend had never missed a rent payment and treated the house like it was our own, spending 2 days throughly cleaning the property upon our departure. We had the carpets professionally cleaned and left the house in an immaculate condition thinking that we would get our entire deposit back. After an inspection they decided that the grass was too long and the carpets were dirty? I honestly dont believe they even visted the property as the carpets were spot-less and a certain degree of wear and tear is of course the norm in any case. they took our deposit and suddenly became unavialble and quite rude. I would not recommend these agents to anyone!!!!!!!!!!!!!
What agent could do to change your mind?
Utter rubbish
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By : Dawn Hallissey
4 Jul 2013In my capacity as Associate Partner of Greener Rentals, I wish to confirm that the review by 'jim' is misleading and our checkout procedure is as follows. The checkin report approved by ingoing tenants is used as the basis for the checkout. Any discrepancies are detailed, photos taken and quotes obtained. The grass was in excess of 12" long and, if the carpets had been cleaned, there were still substantial spot marks and heavy soiling to various carpets. Cleanliness is not a 'wear and tear' issue as if a carpet has been cleaned prior to occupation and recorded as 'Clean Good Order', it should be clean upon vacation. Tenants are notified in writing of the findings and proposed costings and if agreement to the apportionment of the deposit cannot be reached, either the tenant or the agent can take their dispute to the Independent Case Examiner for free arbitration under Tenancy Deposit legislation. Greener Rentals are unable to apportion the deposit without written consent from all tenants and this was adhered to by this tenant without a dispute being registered.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83.00% | 88% | £269,950 | £375,000 |
| Lettings | 100% | 88% | £775 | £1,200 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 0 | 0 | 3 | 4 | 0 | 0 | 0 | 0 | 2 |
Address
Richard Greener Estate Agents
22 Bridge Street, Northampton, Northamptonshire
NN1 1NW
01604 230222
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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A sincere thank you to Maria ...
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5 Star Review
By : 'Nicholas'
Branch : Northampton, 22 Bridge Street
Services : Sales( As a Vendor )
Sold price : £375000
Would you recommend ? : Yes
Postcode : NN3
14 Apr 2020
People found this helpful0
A sincere thank you to Maria and the team in navigating me through the sale of another property with them. Always proactively keeping me informed they were a pleasure to engage as agents working on my ... Read Full Review
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Richard Greener's are ...
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5 Star Review
By : 'Mr'
Branch : Northampton, 22 Bridge Street
Services : Letting( As a Owner )
Rent PCM : £775
Would you recommend ? : Yes
Postcode : NN5
7 Oct 2019
People found this helpful0
Richard Greener's are very experienced and offer sound advice. A recent change of tenants went very smoothly and I would recommend them. I've used them for 13 years! My tenants like them ... Read Full Review
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I would never rent with ...
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1 Star Review
By : 'Faith'
Branch : Northampton, 22 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NN1
29 Aug 2018
People found this helpful0
After reading reviews from previous tenants, I should not have gone through with renting a flat with Richard Greener, as my experience sounds very similar! Firstly, the staff were not very friendly. They did not make me feel welcome and did not seem to be concerned when I was reporting issues with ... Read Full Review
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We have worked with both Nick ...
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4 Star Review
By : 'Rob'
Branch : Northampton, 22 Bridge Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NN5
13 May 2017
People found this helpful2
We have worked with both Nick and Maria to sell many properties, they have always given good service and dealt with any problems that have arisen whilst the sale has been in ... Read Full Review
Comments on Agent Fees
Agreed agent fees have been very competitive
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We recently sold 2 property's ...
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5 Star Review
By : 'Selina'
Branch : Northampton, 22 Bridge Street
Services : Sales( As a Vendor )
Sold price : £315000
Would you recommend ? : Yes
Postcode : NN7
5 Apr 2017
People found this helpful3
We recently sold 2 property's through Richard Greener and were very pleased with the service. We needed quick sales on both as we had already found the property we wanted to buy and they achevieved that for us. We dealt mostly with Matthew who we found to be pleasant & very good at the ... Read Full Review
Comments on Agent Fees
We found the fees to be reasonable.
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All of th staff at Richard ...
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5 Star Review
By : 'Sophiep'
Branch : Northampton, 22 Bridge Street
Services : Sales( As a Vendor )
Sold price : £355000
Would you recommend ? : Yes
Postcode : NN3
8 Mar 2017
People found this helpful5
All of th staff at Richard Greener went above and beyond when selling our house last year. They were always on time and professional. The marketing photos and write up, really showed our house to its best unlike other agents. I cannot recommend them enough as a local family business with great ... Read Full Review
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Initially very helpful, but I ...
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1 Star Review
By : 'disappointed'
Branch : Northampton, 22 Bridge Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NN3
27 Jan 2017
People found this helpful13
Initially very helpful, but I could not help but notice the condescending nature of a lot of the conversations even on day one. Mentioning to others who we were buying through, we heard a number of what we thought were scare stories, but dismissed them. Once our offer was accepted, we had ... Read Full Review
Comments (1)Was this helpful?:
By : Maria Greener
16 Feb 2017Apologies for the late reply but its always difficult to work out who is writing the review as being "anonymous" never helps. However, I think I have worked out who this is and am sorry...
Terrible service as a ...
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1 Star Review
By : 'Abby'
Branch : Northampton, 22 Bridge Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £269950
Would you recommend ? : No
Postcode : NN5
17 Dec 2016
People found this helpful3
Terrible service as a potential buyer! 1)No contact with agent to confirm viewing time. 2)None of our questions appereared to have been asked as requested prior to an offer. 3)We request a house valuation and were called on that day to have an estate agent 'backing out' of his appointment. I would ... Read Full Review
Comments on Agent Fees
Unknown
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Nice property spoiled by ...
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1 Star Review
By : 'Nigel'
Branch : Northampton, 22 Bridge Street
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : No
Postcode : NN7
14 Aug 2014
People found this helpful3
Nice property spoiled by terrible service. Bathroom leaking from day one and despite many phone calls an emails still leaking one month later. The smell of damp etc not acceptable, room below wet and water damaged. Many other problems with the property which I have had to fight to get resolved. ... Read Full Review
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I have several rental ...
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5 Star Review
By : 'Susie'
Branch : Northampton, 22 Bridge Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NN2
12 Jul 2013
People found this helpful4
I have several rental properties which are let through Greener Rentals, I have used this firm for 14 years during which time they have provided an excellent and professional service. My tenants have always been completely satisfied and in fact for some when their circumstances have changed, ie had ... Read Full Review
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Not a good experience at all, ...
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1 Star Review
By : 'jim'
Branch : Northampton, 22 Bridge Street
Services : Letting( As a Tenant )
Would you recommend ? : No
7 Aug 2011
People found this helpful8
Not a good experience at all, apart from the extremely slow repairs of anything that would go wrong, upon leaving they completly screwed us over. Myself and my girlfriend had never missed a rent payment and treated the house like it was our own, spending 2 days throughly cleaning the property upon ... Read Full Review
What agent could do to change your mind?
Utter rubbish
Comments (1)Was this helpful?:
By : Dawn Hallissey
4 Jul 2013In my capacity as Associate Partner of Greener Rentals, I wish to confirm that the review by 'jim' is misleading and our checkout procedure is as follows. The checkin report approved by ingoing...
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